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Thaison Palace Hotel, Hanoi

3-star3 stars
9 Hang Voi StreetHoan Kiem, Hanoi10000VietnamGreat location! See map

Art Deco hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free WiFi
Very Good8.0
Great location
Fantastic service
Value for money
Best value for money
Decent vibe
89See all 89 reviews
From 479 reviewsTripAdvisor Traveller Rating

Thaison Palace Hotel, Hanoi

from $28
  • Superior Room, 1 Double or 2 Twin Beds
  • Deluxe Room, 1 Double or 2 Twin Beds
  • Suite, 1 Double or 2 Twin Beds
  • Triple Room
  • Family Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 11 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pickup *


  • No parking

  • Discounted offsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
Working away
  • Business center
  • One meeting room
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Onsite venue - This restaurant specializes in local cuisine and serves breakfast only.

Thaison Palace Hotel, Hanoi’s small print

Also known as

  • Thaison Hotel
  • Thaison Palace
  • Thaison Palace Hanoi
  • Thaison Palace Hotel
  • Thaison Palace Hotel Hanoi


Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Airport shuttle transfer per adult: VND 405000 (one way)

Optional extras

Continental breakfast is offered for an extra charge of VND 66000 for adults and VND 66000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 405000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Thaison Palace Hotel, Hanoi


  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 8 min walk
  • Temple of Literature - 35 min walk
  • Ho Chi Minh Mausoleum - 38 min walk
  • Ngoc Son Temple - 6 min walk
  • Ly Thai To Park - 6 min walk
  • Thang Long Ca Tru Theatre - 7 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 27 min walk
  • Hanoi Gia Lam Station - 12 min drive
  • Discounted offsite parking
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Very Good 8.0 From 89 reviews

Thaison Palace Hotel, Hanoi
Drain beetles
On the second morning of my stay I woke up to find roach-like beetles in the bathroom sink, bathtub and even two in the mini fridge. I reported it at the front desk and apparently they come up the drains whenever it rains. I had to check all my clothes and luggage for bugs. Otherwise the hotel staff were nice and helpful. The hotel is newer but the building is old so it's a bit musty.
Angie, us2 night trip
Thaison Palace Hotel, Hanoi
Truly quality 3 star hotel
It was a nice stay in Hanoi and luckily we chose this hotel and never feel regret. We still remember the way staff served us, always smiley and careful. The hotel was new, clean and spotless. Air-con and wifi worked well plus delicious breakfast. Much better than what we have paid for.
A Traveler, us2 night romance trip
Thaison Palace Hotel, Hanoi
Very Good8.0
Makes sure you got a room with window
We booked a total of 4 nights at thaison palace. The first night, we told them we will arrive at 5am the next day, but the staff made a mistake and sold our reserved (and paid) room. They quickly checked us into their sister hotel (parkson) which was about 2 blocks away. The unpleasant glitch the first night was made up for when they offered to upgrade us to a family room when we returned to thaison the next day. The third night, it appeared that they were fully booked, so they changed us a room with no window. It corresponds to the category which we booked for, so it was fair, but the room was less than desired in a general manner. Our main problem with it was that it has a strong moulds smell. We didn't complaint because we were tired and we were checking out early the next morning. But the smell was so strong we both smelt mouldy after leaving the hotel the next day!!! On our last night, they again upgraded us to a family room ( with window) which was comfortable and ventilated. Throughout our stay, the staff were very friendly and did whatever they can in their ability to make our stay comfortable, which is why I would give it an overall 4 stars inspite of the glitches and the unconveniences of being asked to change rooms everyday. The comfort is a 2 in the room we got with no windows, and 4 in the room with windows. They hotel itself is situated on a quieter part of the old quarter, but still remains very accessible by foot everywhere.
A Traveler, usRomance trip
Thaison Palace Hotel, Hanoi
Booked on line and hotel did not live up to on line information. This building is tired and needs work espically in bathrooms. On the positive side the staff were extremely friendly and helpful and room was clean. Good location for walking to great food and sites. With so many other hotel in same area I would not likely return here to stay again .
David, ca2 night family trip
Thaison Palace Hotel, Hanoi
Very Good8.0
Good location, friendly staff
staff was very helpful and friendly. Good budget hotel at good location
A Traveler, sg1 night trip

See all reviews

Thaison Palace Hotel, Hanoi

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