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Agustina Suite, Santiago

3.5 stars
Huerfanos 1400SantiagoRegion Metropolitana8340431Chile, 800-491-6126
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Good3.6 / 5
Location
Great location
Service
Service could be improved
Cleanliness
Could use a good cleaning
107See all 107 Hotels.com reviews
From 189 reviewsTripAdvisor Traveller Rating
  • Santiago (SCL-Arturo Merino Benitez) 17-min drive; 10.7 miles/17.3 km
  • Santiago Central Station 8-min drive; 2 miles/3.2 km
  • La Moneda Station 7-min walk; 0.3 miles/0.6 km
  • Santa Ana Station 7-min walk; 0.4 miles/0.7 km
  • Armas Station 10-min walk; 0.5 miles/0.8 km
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Agustina Suite, Santiago

Hotel Info: 866-539-8117

from $50
  • Family Suite
  • Suite
  • Loft
  • Standard Suite, 1 Double or 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon
The front desk is open during the following times:
  • Monday - Saturday: 8 AM - 11 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Self parking *

Offsite

  • Area shuttle within 50 km *

  • Shopping center shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Agustina Suite
  • Agustina Suite Apartment
  • Agustina Suite Apartment Santiago
  • Agustina Suite Santiago

Policies

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs CLP 10000 per day

Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Ski equipment rental shops nearby
Working away
  • Number of meeting rooms - 2
  • Conference space size (feet) - 753
  • Conference space size (meters) - 70
  • One meeting room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed size single
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Agustina Suite, Santiago’s small print

Also known as

  • Agustina Suite
  • Agustina Suite Apartment
  • Agustina Suite Apartment Santiago
  • Agustina Suite Santiago

Policies

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs CLP 10000 per day

Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 107 reviews

Agustina Suite, Santiago
Good3.0 / 5
Fine
Only there one night. Very small room.
1 night family trip
Agustina Suite, Santiago
Good3.0 / 5
Decent price, bad service.
The hotel's service is not good. One day they failed to give us new towels and we had to use the old ones. We were also supposed to get a two-bed and instead we got a 1 queen bed and they promised to fix it and they never did. One day there was not any hot water. It's a decent hotel considering the price, can't ask for much.
5 night family trip
Agustina Suite, Santiago
Good3.0 / 5
Good place for the (reduced Hotels.com) price.
Location in central business district, easy to walk to many places. It's a samll apartment in a large apartment building, and front desk not very helpful, but when directed to a room toward back of building where the agent was located, they were helpful, allowed us to store luggage (and even change clothes!), were helpful with calling transportation to airport.
2 night family trip
Agustina Suite, Santiago
Fair2.0 / 5
would not recommend it
The real good thing about that Hotel is its location, but the rest is quite bad. It wasnt very clean and it was very dark in there because it only got 1 window, which wasnt that big.
1 night trip
Agustina Suite, Santiago
Good3.0 / 5
Decent place, not much service
The location was great. However, the wifi didn't work and there was no toilet paper. we had checked-in on Sunday, but we didn't see any front desk service except just before 5PM when we checked in. The apartment itself was clean and spacious but had they avoided some basic house-keeping errors, our stay could have been more enjoyable.
1 night romance trip

See all reviews

Agustina Suite, Santiago

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