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Unknown, Cartagena

4-star4 stars
Carrera 9 No 35 104Anillo Vial - Zona Norte, CartagenaBolivarColombia

4-star hotel in La Boquilla with 2 outdoor pools, 2 bars/lounges
  • Free buffet breakfast, free WiFi, and free parking
Tasty breakfast
Fantastic service
Location is ok
Amenities are not the best
303See all 303 reviews
From 620 reviewsTripAdvisor Traveller Rating

Unknown, Cartagena

from $96
  • xxdeletexx
  • Standard Room, 2 Double Beds
  • Standard Room
  • XXXStandardSingle
  • Standard King Room
  • Standard Twin Room

About Unknown, Cartagena

Contemporary hotel with 3 pools, close to beach and Old Town

3 minutes from beach

The modern Sonesta Hotel Cartagena is located between the Caribbean Sea and Cienaga de la Virgen lagoon, a 10-minute drive from the Old Town and Plaza Santo Domingo. It's a 3-minute walk to the long stretch of golden sands at Playas de Santa Veronica.

Surfing of all sorts

En Colombia Kitesurf, a 3-minute walk away, offers all manner of beach adventures, from surfing to stand-up paddleboarding to kitesurfing. For an inland excursion, you can drive 15 minutes to explore the battlements of the 16th-century Castillo de San Felipe de Barajas.

Poolside drinks or tennis

Given a choice of 2 outdoor swimming pools, a children's pool, a fitness center, and a tennis court, you'll have plenty of opportunities to get your daily dose of exercise. Equally plentiful dining opportunities abound, include the gourmet Palenke restaurant, plus 2 poolside bars and grill.

Ocean-view balconies

With their neutral hues and minimalist style, the 118 guestrooms have a breezy, contemporary feel, with picture windows opening onto spacious balconies. When you're not gazing at the ocean views, WiFi and flat-screen TVs with cable channels will help keep you entertained.

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 12 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. The lobby outdoor pool at this property will be undergoing maintenance every Tuesday or Wednesday following a holiday weekend; the beach access at this property will be undergoing maintenance every Monday or Tuesday following a holiday weekend; and the Spa and wet zones are closed every Monday or Tuesday following a holiday weekend. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking (limited)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • 2 poolside bars
  • Restaurant
  • 24-hour room service
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Conference space size (feet) - 2293
  • Conference space size (meters) - 213
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Restaurante Palenke - This restaurant serves breakfast, lunch, and dinner. Open daily.

Unknown, Cartagena’s small print

Also known as

  • Sonesta Cartagena
  • Sonesta Hotel Cartagena


Guests must contact this hotel in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.
This property's beach access, spa, and wet zones will be closed for maintenance every Monday or Tuesday after a holiday weekend. The outdoor pool will be closed for maintenance every Tuesday or Wednesday after a holiday weekend. For more details, please contact the property using the information on the reservation confirmation received after booking.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 7.100.00 per person, per night

Optional extras

Rollaway beds are available for COP 90000.0 per night

Airport shuttle service is offered for an extra charge of COP $40.000 cop per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Unknown, Cartagena


  • In La Boquilla
  • La Boquilla Beach - 15 min walk
  • Puerta del Reloj - 5.1 mi / 8.2 km
  • San Felipe de Barajas Castle - 5.4 mi / 8.7 km
  • San Pedro Claver Church and Convent - 6.1 mi / 9.9 km
  • Marbella Beach - 3.1 mi / 5 km
  • San Francisco Church - 3.2 mi / 5.2 km
  • Coffee Museum - 4 mi / 6.4 km

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 8 min drive
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)

Unknown, Cartagena

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