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Sonesta Hotel Cartagena, Cartagena

4 stars
Carrera 9 No 35 104Anillo Vial - Zona Norte, CartagenaBolivarColombia, 800-491-6126
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Good3.8 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Location is ok
Room
Room needs to be redecorated
317See all 317 Hotels.com reviews
From 499 reviewsTripAdvisor Traveller Rating

Sonesta Hotel Cartagena, Cartagena

Hotel Info: 866-539-8117

from $92
  • Standard Room
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Other information

  • Smoke-free property

Also known as

  • Sonesta Cartagena
  • Sonesta Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for COP 80000 per night

Airport shuttle service is offered for an extra charge of COP $40.000 cop per room (roundtrip)

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Conference space size (feet) - 2293
  • Conference space size (meters) - 213
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Sonesta - This restaurant serves breakfast, lunch, and dinner.

Sonesta Hotel Cartagena, Cartagena’s small print

Also known as

  • Sonesta Cartagena
  • Sonesta Hotel Cartagena

Policies

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for COP 80000 per night

Airport shuttle service is offered for an extra charge of COP $40.000 cop per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 317 reviews

Sonesta Hotel Cartagena, Cartagena
Poor1.0 / 5
Not worth the money! Do not recommend!
Not a good experience: Rooms are very small, only partial view to the sea (the other side of the building smells terrible), construction undergoing next to the actual building, very noisy, you have to wait for the towels for the pool and they are old and used...
1 night romance trip
Sonesta Hotel Cartagena, Cartagena
Excellent4.0 / 5
Business trip to Cartagena, decided to stay outside walled city, great choice!
2 night business trip
Sonesta Hotel Cartagena, Cartagena
Good3.0 / 5
Decent hotel
My stay was brief but fine. my main issue was although I prepaid for the room they tried to make me pay again TWICE! also location is a bit far but not terrible.
1 night trip with friends
Sonesta Hotel Cartagena, Cartagena
Outstanding5.0 / 5
Convenient Hotel
Good experience, fantastic place to stay. Food delicious. Great location near to airport and not far from historical places.
6 night trip with friends
Sonesta Hotel Cartagena, Cartagena
Fair2.0 / 5
This hotel is a joke, you can't stay here
Awfull.Guard at door obnoxious. Bed bugs. Worn out mattress. Ants in bed on 8th floor. Cigarette butts on balcony. Useless receptionist, refused to deduct taxes foreigners are entitled to, argued with no basis on facts. Tour saleswoman lied blatantly on duration of city tour and availability of options (obviously to sell the highest commission products) Parking was very dirty. Coffee maker in room but charged for coffee bag?? Performed maintenance on lift at 9AM??
2 night romance trip

See all reviews

Sonesta Hotel Cartagena, Cartagena

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