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1 room, 2 adults
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Sonesta Hotel Cartagena, Cartagena

4 stars4 stars
Carrera 9 No 35 104Anillo Vial - Zona Norte, CartagenaBolivarColombia, 800-491-6126
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Good3.8 / 5
Room
Room needs to be improved
Location
Location is ok
Breakfast
Tasty breakfast
Service
Fantastic service
311See all 311 Hotels.com reviews
From 540 reviewsTripAdvisor Traveller Rating

Sonesta Hotel Cartagena, Cartagena

Hotel Info: 866-539-8117

from $98
  • Standard Room
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. The children's pool at this property will be undergoing renovations April 24-May 4, 2017. The adult beach pool is undergoing remodeling May 5-19, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

  • No parking

Other information

  • Smoke-free property

Also known as

  • Sonesta Cartagena
  • Sonesta Hotel Cartagena

Policies

Guests must contact this hotel in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • Resort fee: COP 7000.00 per person, per night

Optional extras

Rollaway beds are available for COP 80000 per night

Airport shuttle service is offered for an extra charge of COP $40.000 cop per room (roundtrip)

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Conference space size (feet) - 2293
  • Conference space size (meters) - 213
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Sonesta - This restaurant serves breakfast, lunch, and dinner.

Sonesta Hotel Cartagena, Cartagena’s small print

Also known as

  • Sonesta Cartagena
  • Sonesta Hotel Cartagena

Policies

Guests must contact this hotel in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 19 percent city/local tax will be charged
  • Resort fee: COP 7000.00 per person, per night

Optional extras

Rollaway beds are available for COP 80000 per night

Airport shuttle service is offered for an extra charge of COP $40.000 cop per room (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 311 reviews

Sonesta Hotel Cartagena, Cartagena
Excellent4.0 / 5
Well worth stay
Staff is great, good value.
4 night romance trip
Sonesta Hotel Cartagena, Cartagena
Poor1.0 / 5
DONT STAY AT THE SONESTA IN CARTAGENA
The hotel is in disrepair. The staff is properly trained. There was no accommodations for the inconveniences caused. Restaurant food was sub par. Hotel Wi-Fi was horrendous. very unhappy and will not stay there again
6 night family trip
Sonesta Hotel Cartagena, Cartagena
Excellent4.0 / 5
Convenient and clean hotel
It is a clean and good hotel close to the AP and the Cartagena's Historic center. Easy to move by taxi.
3 night romance trip
Sonesta Hotel Cartagena, Cartagena
Poor1.0 / 5
Not worth the money! Do not recommend!
Not a good experience: Rooms are very small, only partial view to the sea (the other side of the building smells terrible), construction undergoing next to the actual building, very noisy, you have to wait for the towels for the pool and they are old and used...
1 night romance trip
Sonesta Hotel Cartagena, Cartagena
Excellent4.0 / 5
Business trip to Cartagena, decided to stay outside walled city, great choice!
2 night business trip

See all reviews

Sonesta Hotel Cartagena, Cartagena

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