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Hotel Pucon Green Park

Photo gallery for Hotel Pucon Green Park

15 outdoor pools
15 outdoor pools
15 outdoor pools
Suite | Balcony
Superior Triple Room | In-room safe, individually decorated, individually furnished, desk

Overview of Hotel Pucon Green Park

Hotel Pucon Green Park

3.5 star property
3.5-star hotel in Pucón with 2 restaurants and 15 outdoor pools

8.4/10 Very good

83 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Spa
  • Restaurant
Map
Camino Internacional # 4150, Pucón, Araucania, 4920000

Room options

About this area

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Lounge Brasil Hosteria Boutique - 3 min drive
  • Trawen - 4 min drive
  • Fiorentini - 4 min drive
  • Il Fiore - 4 min drive
  • Rap Hamburger - 4 min drive

About this property

Hotel Pucon Green Park

A great choice for a stay in Pucón, Hotel Pucon Green Park features an airport shuttle. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include 15 outdoor pools, a bar/lounge and a snack bar/deli.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:00 PM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (9:00 AM - 9:00 PM)
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Television in common areas
  • 15 outdoor pools
  • Full-service spa

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating (climate-controlled)
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Masajes. Services include massages. The spa is open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Pucon Green Park Hotel
Pucon Green Park
Hotel Pucon Green Park Hotel
Hotel Pucon Green Park Pucón
Hotel Pucon Green Park Hotel Pucón

Frequently asked questions

Does Hotel Pucon Green Park offer free cancellation for a full refund?
Yes, Hotel Pucon Green Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Pucon Green Park?
As of 3 February 2023, prices found for a 1-night stay for 2 adults at Hotel Pucon Green Park on 1 March 2023 start from €147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Pucon Green Park?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Pucon Green Park?
Yes, there are 15 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Pucon Green Park?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Pucon Green Park?
Sorry, there's no on-site parking at Hotel Pucon Green Park.
Is an airport shuttle service offered by Hotel Pucon Green Park?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Pucon Green Park?
You can check in from 4:00 PM - 11:00 PM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Pucon Green Park?
No, this hotel doesn't have a casino, but Enjoy Pucon Casino (10-min drive) is nearby.
What is there to do at Hotel Pucon Green Park and nearby?
Hotel Pucon Green Park has 15 outdoor pools and a spa, as well as a garden.
Are there restaurants at or near Hotel Pucon Green Park?
Yes, there are 2 on-site restaurants. Nearby restaurants include Lounge Brasil Hosteria Boutique (2.1 mi), Rap Hamburger (2.2 mi) and Club 77 (2.2 mi).
What's the area around Hotel Pucon Green Park like?
Hotel Pucon Green Park is located a short 16-minute walk from Río Liucura Valley.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.1/10

Staff & service

6.0/10

Amenities

8.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great spot nestled between the mountains and walking distance to a baker, and grocer. Hotel room was spacious with a complimentary basic breakfast. The jacuzzi was perfect on a snowy winter night.
DallasFamily, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

4/10 Fair

manager avoidance
There was no hot water and couldn’t even talk with the manager on site. Toilet broke and moved to another room the next day.
Pazit, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Breakfast
I would have expected more in the breakfast. Breakfast was very basic for a top class hotel.
Jorge, 2-night trip
Verified Expedia guest review

8/10 Very good

Very comfortable stay
Excellent, friendly staff. A little too far out of the town centre but a lovely hotel in excellent setting. Room clean. Very good breakfasts. Would recommend and revisit.
Tony, 2-night trip
Verified Expedia guest review

6/10 Good

green park
A one night stay. The mini bar was locked. What a dumb move. One wonders why lock a mini bar in a locked hotel room? Are the maids not to be trusted? Shoukd I stuff all my clothes in the safe? Why not offer real scrambled eggs instead of the carton swill?
Verified Hotels.com guest review

10/10 Exceptional

Outstanding hotel in Pucon
We spent two nights at Pucon Green Park Hotel. It was excellent and we especially liked the beautiful park-like setting with views of the mountains including Volcan Villarica. Our room was spacious with a lot of character including tiled floor and a wood-lined ceiling. We had a spectacular view overlooking the garden. An absolute highlight of our stay was the generous advice and welcoming support provided by the concierge, Cristina.
Hotel setting
View from our room
Our room
Verified Expedia guest review

10/10 Exceptional

Loved it!
Staff was extremely helpful and friendly. Beautiful location
Verified Expedia guest review

10/10 Exceptional

Excellent Service Received
The hotel provides excellent value for their rates. The location is not in the center of the town, it is located about an 8 minute drive away, or by taxi about CLP 3.000. The rooms are rustic in decor, but generous in size. The bathrooms are modern and very clean. The gardens are large and well-landscaped, and there were many large native birds (storks or some sort of wild duck) on the premises, with views of the nearby volcanoes. But the friendliness and personal service that we received during our stay was EXCEPTIONAL. We had some trouble with our rental vehicle prior to arrival at the hotel and when we called the hotel, they immediately sent the hotel van and driver to help us. We had also signed up for a hiking trip to a nearby volcano, with a 6:30 AM departure time from the hotel, and once we informed them of the early departure, the receptionist immediately offered to pack a breakfast "to go" box for us and it was all ready waiting for us the next day at 6:30 am. They also have bikes for the hotel guests to use and there are bicycle lanes between the hotel and the town center, so it is easy to bike into town.
Verified Hotels.com guest review

8/10 Very good

Great place to stay
Great people, environment and facilities. Breakfast includes everything and if you don't want to go out for lunch or dinner restaurant inside is great. Bikes, entertaiment things and pool is great for summer time. Price trought Hotels.com is not so good deal, and they are a little bit messy with reservations papers.
Verified Hotels.com guest review