All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen

4.5-star4.5 stars
5th Av., Playa del CarmenPlaya del CarmenQROO77710Mexico

Beachfront resort in Playa del Carmen with spa, beach bar
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.6
Cleanliness
Clean
Vibe
Awesome vibe
Food
Delicious food
Beach
Reasonable beach
297See all 297 Hotels.com reviews
From 8,424 reviewsTripAdvisor Traveller Rating

Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen

from $304
  • Family Concierge Junior Suite
  • Paradisus Junior Suite Swim Up
  • Paradisus Junior Suite
  • One Bedroom Master Suite
  • One Bedroom Master Suite Swim Up
  • One Bedroom Suite Swim Up
  • One Bedroom Suite
  • Two Bedroom Master Suite
  • Family Concierge 1 Bedroom Suite
  • Family Concierge 1 Bedroom Suite Swim up
  • Family Concierge 1 Bedroom Master Suite Swim Up
  • Family Concierge 1 Bedroom Master Suite
  • Standard Room (Paradisus Complex Perla or Esmeralda)
  • Premium One Bedroom Suite
  • Premium One Bedroom Master Suite
  • Premium One Bedroom Suite Swim Up
  • Premium One Bedroom Master Suite Swim Up

At a glance

Key facts

Hotel size

  • This hotel has 512 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 14 restaurants
  • 16 bars/lounges
  • 4 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 5
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 8
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Land activities
  • Climbing wall
  • Tennis

Lessons/classes/games
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Premium food items
  • Bottled wine
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

YHI Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Guests under 18 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby

Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen’s small print

Also known as

  • Paradisus Esmeralda
  • Paradisus Esmeralda All Inclusive
  • Paradisus Playa del Carmen La Esmeralda
  • Paradisus Playa del Carmen La Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda All Inclusive
  • Paradisus Playa Carmen Esmeralda

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen

Landmarks

  • On the beach
  • Punta Esmeralda Beach - 1 min walk
  • Guadalupe Church - 17 min walk
  • Quinta Avenida - 19 min walk
  • Mamitas Beach Club - 27 min walk
  • 28 de Julio Square - 27 min walk
  • Playa del Carmen Main Beach - 29 min walk
  • Mario Villanueva Stadium Madrid - 30 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 101 min drive
  • Free self parking

Recent reviews

Fabulous 8.6 From 297 reviews

Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen
Exceptional10.0
Great hotel. Ok food
The hotel is great! The food is not bad but is not the best I’ve tried on an all inclusive hotel
Sebastian, us4 night trip
Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen
Exceptional10.0
Extremely Beautiful Resort
Beautiful Resort!!! Very Clean. The staff was extremely friendly and very helpful!! Variety of restaurants were great!
tomas, us5 night trip
Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen
Very Good8.0
Very Nice Place to Stay (just make sure it's warm)
We had a great family vacation at Paradisus. The service was outstanding, and hotel had a lot to offer. The main problem we had was that we happened to stay during the one week of the year in which the temperatures topped out at 75F. It turns out none of the pools are heated, and were very cold, so we couldn't swim, which is a big part of what there is to do for kids there. Other than that though, everything was great.
Jeffrey, us5 night family trip
Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen
Exceptional10.0
A true 5* experience
It was overall amazing experience. I highly recommend upgrading to Family Concierge especially if you are traveling during holidays (high season). Family Concierge heated pool was great to have in November, since the main pool was somewhat cool. The restaurant by the pool had great selection of food, we ate lunch there all the time. Service was amazing, Danu, the waiter, was my favorite :) All gifts and perks for kids made their experience amazing as well. If you pick on something, the food in ala-cart restaurants was just a bit above OK, do not expect anything WOW. Since food was not our priority #1, it did not spoil our experience. The hotel is very clean. Tip well - these people work hard!
Julia, us6 night family trip

See all reviews

Paradisus Playa del Carmen La Esmeralda All Inclusive, Playa del Carmen

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