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Hotel Okaan, Piste

3.5 stars
km 122 Carr Merida-Puerto JuarezPisteYUC97750Mexico, 800-491-6126
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Excellent4.1 / 5
  • We could not have been more pleased! This hotel is located in the jungle and away from…Apr 30, 2016
  • This place is really beautiful. The rooms are well decorated with a nice trendy bathroom.…Oct 14, 2015
88See all 88 Hotels.com reviews
From 165 reviewsTripAdvisor Traveller Rating

Hotel Okaan, Piste

Hotel Info: 866-539-8117

from $51
  • Standard Room, 2 Double Beds
  • Junior Suite, 2 Double Beds
  • Bungalow, 2 Double Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Also known as

  • Hotel Okaan
  • Hotel Okaan Piste
  • Okaan
  • Okaan Piste

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests under 15 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 200.00

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Hiking/biking trails on site
  • Mountain biking on site
Working away
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, massages, body scrubs, and body treatments. The spa is equipped with a mud bath.

The spa is open select days. Guests under 15 years old are not allowed in the spa.

Dining

Onsite venue - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Okaan, Piste’s small print

Also known as

  • Hotel Okaan
  • Hotel Okaan Piste
  • Okaan
  • Okaan Piste

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

Guests under 15 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 200.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 88 reviews

Hotel Okaan, Piste
Outstanding5.0 / 5
Quiet, calm spot near Chichen Itza
We really enjoyed this hotel. The grounds are lovely and the rooms are very nice. The staff was very helpful and wanted us to have a good stay. Being nestled in the bush, we woke up to birds and lovely views. It would have been relaxing to be able to stay longer.
1 night trip with friends
Hotel Okaan, Piste
Poor1.0 / 5
remote location
We did not stay at hotel.we had booked a 2 night stay,when we got to the property they were doing maintenance work and sent us to another hotel that was across the street,the bungalow was very nice,but had no amenities no pool,no restaurant,no spa,plus we were the only people on the property,even though we were told that the other guests were going to this property.
2 night romance trip
Hotel Okaan, Piste
Outstanding5.0 / 5
Highly recommend this hotel, Very peaceful.
Beautiful bungalows and setting. We only stayed one night wish it was longer. Staff was very helpful and accommodating, we arrived very late due to rental car trouble, midnight, security guard at gate handled everything, contact reception walked us to our bungalow with our luggage, informed us about included breakfast in the morning. Beds were perfect, room very clean and comfortable. Breakfast was amazing, fresh bread, fruit and main course including juice and coffee. This was the favorite stay for my adult daughters of the 5 hotels we stayed in during our trip.
1 night family trip
Hotel Okaan, Piste
Excellent4.0 / 5
A True Getaway
The hotel has a very wonderful ambience! It's stylish, modern, with a Yucatan flavor. Breakfast was delicious and the rooms were bug-free which is not an easy feat in the jungle. Our one complaint was that there was no WiFi. It didn't seem to be working in the lobby and the receptionist was not very helpful. She also was not knowledgeable of the area and could not answer any of our questions about surrounding activities. The other staff were wonderful however!
1 night romance trip
Hotel Okaan, Piste
Outstanding5.0 / 5
A quick getaway to the jungle!
We recently stayed in Hotel Okaan after our full day of sightseeing Coba, Chichen Itza and Ik-kil. The hotel itself is an interesting, quirky place to stay. It is about 1.5km from the main road, so you feel like you are getting into the deep forest. The room we stayed in was beautiful- large, well furnished, spotless clean and it also had a balcony. For dinner and breakfast we went to the only restaurant in the hotel and were treated to some quite good food. The hospitality of the crew was heart-warming. Add to that the sweet chirping of the birds in the morning and the tranquility of the night, Okaan is sure to recharge you after your exhausting travel in the Yucatan.
1 night romance trip

See all reviews

Hotel Okaan, Piste

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