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The Royal Suites Yucatan - Adults Only - All Inclusive, Kantenah

4.5 stars
Ctra Chetumal-Puerto Juarez Km, 256-100Municipio Solidaridad, KantenahQROO77710Mexico, 800-491-6126
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Outstanding4.6 / 5
Comfort
Rather comfortable
Room
Great room
WiFi
Good internet service
Food
Delicious food
45See all 45 Hotels.com reviews
From 1,859 reviewsTripAdvisor Traveller Rating

The Royal Suites Yucatan - Adults Only - All Inclusive, Kantenah

Hotel Info: 866-539-8117

from $248
  • Royal Mayan Suite
  • Royal Junior Suite Jacuzzi single use
  • Royal Mayan Suite, Single Use
  • Royal Junior Suite Jacuzzi

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Area shuttle *

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Palladium Yucatan Royal Suites
  • Royal Suites Palladium Yucatan
  • Royal Suites Yucatan Palladium Kantenah
  • Royal Suites Yucatan Palladium Resort
  • Royal Suites Yucatan Palladium Resort Kantenah
  • Royal Suites Yucatan Adults All Inclusive Kantenah
  • Royal Suites Yucatan Adults Kantenah
  • Royal Suites Yucatan Adults

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Spa access (may be limited)
  • Beach access
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Partner property pool access
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 14 restaurants
  • 20 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 9
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis courts - 6
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Pool umbrellas
  • Spa tub
  • Beach towels
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 15597
  • Conference space size (meters) - 1449
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • Private spa tub
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

El Jardin - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El Dorado - Overlooking the garden, this steakhouse serves dinner only.

Bamboo Restaurant - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Royal Lobby Bar - Onsite lobby lounge.

La Terraza Bar - Onsite bar.

The Royal Suites Yucatan - Adults Only - All Inclusive, Kantenah’s small print

Also known as

  • Palladium Yucatan Royal Suites
  • Royal Suites Palladium Yucatan
  • Royal Suites Yucatan Palladium Kantenah
  • Royal Suites Yucatan Palladium Resort
  • Royal Suites Yucatan Palladium Resort Kantenah
  • Royal Suites Yucatan Adults All Inclusive Kantenah
  • Royal Suites Yucatan Adults Kantenah
  • Royal Suites Yucatan Adults

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Pool access
  • Spa access (may be limited)
  • Beach access
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Partner property pool access
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Royal Suites Yucatan - Adults Only - All Inclusive, Kantenah

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