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Grand Hotel Polyana, Krasnaya Polyana

5 stars
16 Achipsinskaya StreetEsto-Sadok town, Krasnaya PolyanaKrasnodar Krai354392Russia, ‏‎800-491-6126
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Outstanding4.8 / 5
Amenities
Great amenities
Location
Great location
Service
Fantastic service
Room
Room is all right
28See all 28 Hotels.com reviews
From 335 reviewsTripAdvisor Traveller Rating

Grand Hotel Polyana, Krasnaya Polyana

Hotel Info: 866-539-8117

from $62
  • Studio
  • Studio
  • Deluxe Double Room Single Use, Balcony
  • Deluxe Double or Twin Room, Balcony
  • Family Suite
  • Family Suite, 2 Bedrooms
  • Suite
  • Suite
  • Deluxe Double Room Single Use
  • Deluxe Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 413 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Also known as

  • Grand Hotel Polyana

Policies

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

    A mandatory registration fee for foreign citizens is charged at this hotel.

Optional extras

Rollaway beds are available for RUB 3000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of RUB 2000 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 poolside bars
  • 4 coffee shops/cafés
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Number of outdoor pools - 2
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Steam room
  • Children's pool
  • Tennis on site
  • Sauna
  • Pool sun loungers
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Meeting rooms 10
  • Conference space size (feet) - 1347
  • Conference center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 3
  • Year Built 2008
  • Elevator/lift
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chandelle Blanche Medi. Services include facials, body wraps, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Continental Restaurant - This restaurant specializes in Eastern European cuisine and serves breakfast and dinner.

The Hunters Hall - This restaurant serves light fare only. Guests can enjoy drinks at the bar.

The Season Restaurant - This restaurant specializes in Eastern European cuisine. Guests can enjoy drinks at the bar.

The Pavilion Restaurant - This restaurant specializes in Eastern European cuisine. Guests can enjoy alfresco dining (weather permitting).

Labyrinth Sushi Bar - This restaurant specializes in Japanese cuisine.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 2
  • Sauna
  • Steam room
  • Tennis on site
  • Pilates classes on site
  • Playground on site
  • Downhill skiing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Snowboarding nearby

Grand Hotel Polyana, Krasnaya Polyana’s small print

Also known as

  • Grand Hotel Polyana

Policies

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

    A mandatory registration fee for foreign citizens is charged at this hotel.

Optional extras

Rollaway beds are available for RUB 3000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of RUB 2000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 28 reviews

Grand Hotel Polyana, Krasnaya Polyana
Outstanding5.0 / 5
it was great relaxing,beautiful and very good breakfast
4 night romance trip

See all reviews

Grand Hotel Polyana, Krasnaya Polyana

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