6/10 Good
31 January 2023
Great location, clean service just OK
The hotel has a great location near the train station and lovely restaurant's near by.
The staff were nice enough but not massively helpful.
When I arrived Saturday night the toiletries in my room hadnt been filled so I didnt have the basics like shower gel/soap I asked and got them the next day just never had that a hotel where they leave a bathroom half done.
Breakfast was a help yourself buffet I have dietary needs and emailed the hotel before travelling the told that was fine. The gluten free options were not fine (no bread, no cereal, no croissant etc) I would not recommended this hotel if youre coeliac on this basis.
My keycard also stopped working on the 2nd day and had to go back down to reception to sort I only stayed 2 nights so suprising it was sorted by the staff but no apology or reasoning why it stopped.
Nice hotel but issues with breakfast and little annoyance with toiletries and keycard i wouldnt stay again.
Stacey
Stacey, 2-night trip
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