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Maya Boutique Hotel & Spa

Photo gallery for Maya Boutique Hotel & Spa

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Overview of Maya Boutique Hotel & Spa

Maya Boutique Hotel & Spa

3.0 star property
3-star hotel with spa, near Hoan Kiem Lake

9.6/10 Exceptional

23 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Spa
  • 24/7 front desk
Map
20 Dao Duy Tu, Hoan Kiem Dist., Hanoi, 08484
Main amenities
  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Room service
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 8 min walk
  • O Quan Chuong Gate - 1 min drive
  • Thang Long Water Puppet Theatre - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 3 min drive
  • Hanoi Opera House - 2 min drive
  • Ho Chi Minh Mausoleum - 4 min drive
  • Vietnam National Convention Center - 11 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Hanoi Gia Lam Station - 13 min drive
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • AHA Cafe Đào Duy Từ - 1 min walk
  • Craft Beer Pub - 1 min walk
  • Bún Đậu Mắm Tôm Ngõ Đông Thái - 1 min walk
  • Phở Xào Bắp Bò - Hàng Buồm - 1 min walk
  • Banh My P - 1 min walk
Map

About this property

Maya Boutique Hotel & Spa

Maya Boutique Hotel & Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 450000 per vehicle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Swedish massages, aromatherapy or hydrotherapy. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Contactless room service is available.
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Assistive listening devices available

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, MAYA SPA. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

A shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

<p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hanoi Old Quarter Boutique
Asia Star Hotel
Hanoi Asia Star
Maya Boutique & Spa Hanoi
Maya Boutique Hotel & Spa Hotel
Maya Boutique Hotel & Spa Hanoi
Maya Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Maya Boutique Hotel & Spa offer free cancellation for a full refund?
Yes, Maya Boutique Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maya Boutique Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Maya Boutique Hotel & Spa?
No, unfortunately, but there's discounted parking nearby.
Is an airport shuttle service offered by Maya Boutique Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.
What are the check-in and check-out times at Maya Boutique Hotel & Spa?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Maya Boutique Hotel & Spa and nearby?
Maya Boutique Hotel & Spa has a spa.
Are there restaurants at or near Maya Boutique Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Maya Boutique Hotel & Spa like?
Maya Boutique Hotel & Spa is in Old Quarter, a short 8-minute walk from Hanoi Long Bien Station and 8 minutes' walk from Hoan Kiem Lake. Travellers say that this hotel is in a good location.

Reviews

9.6

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Comfortable stay, good value
Worth paying the extra $10-15/night over cheaper hotels in the Old Quarter with less comfortable rooms. Would stay here again.
Nicholas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Nice customer service experience. Staff are very friendly and helpfull.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Friendly and attentive staff, excellent service, delicious and abundant breakfast, sparkling clean, well located in old quarter
Katrina, 7-night trip
Verified Expedia guest review

8/10 Very good

Unique place .staff were excellent .breaky good great location .room with balcony
Pete, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were there for 3 nights and returned for our last night in Hanoi after a jaunt to Halong Bay. The staff and the location could not be more accommodating. The assisted with everything from installing a phone chip, booking a tour, booking transportation, storing our luggage and making recommendations with professionalism and enthusiasm. Would return in a heart beat.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

feriel, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great food recommendations from staff. Great location although noisy. This is typical in Hanoi though. You won’t find a quiet place in the city. Just wear ear plugs. Close to all the fun things in old quarter. Walking distance to many site seeing attractions. Super lively area. Hotel was clean. Bed was a bit stiff but didn’t bother me, only my partner. They also arrange great excursions and transfers/cars to airport.
5-night trip with friends
Verified Expedia guest review

8/10 Very good

arrangement of properties inside the room so that working traveler could access power point with desktop easily. Table & chair should arrange for easy working inside the hotel room. More variety of breakfast choices please. Cleanliness is still need further improvement.
BOEYDESMOND, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location. Very affordable. Great staff. Clean. Tidy.
1-night romance trip
Verified Lastminute guest review