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All properties in Fes, Fès-Meknès, Morocco
1 room, 2 adults

Palais Medina & Spa

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Dry cleaning/laundry service
  • Elevator
  • Free parking nearby
Boulevard Allal El Fassi, Fes, 30000, Morocco

Luxury hotel with 3 restaurants, near Blue Gate
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Dry cleaning/laundry service
    • Elevator
    • Free parking nearby
  • Collect stampsYou can collect® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Accueil exceptional ,check in et check out très rapide . L hôtel respecte tt les mesures…Aug 29, 2020
  • The room service takes long time to deliver our orders .over all we had a good time…Aug 28, 2020

Palais Medina & Spa

from $91
  • Standard Double Room
  • Deluxe Double Room, Pool and Medina View
  • Junior Suite
  • Suite (Palace)
  • Standard Single Room
  • Deluxe Single Room, Pool and Medina View
  • Family Suite

What’s around Palais Medina & Spa


  • Heart of Fes
  • Blue Gate - 28 min walk
  • Borj Fez Mall - 3 min walk
  • Jewish Cemetery - 9 min walk
  • Royal Palace - 9 min walk
  • Royal Golf de Fès - 12 min walk
  • Bab Semmarine - 12 min walk
  • Parc Jnane Sbile - 22 min walk

Getting around

  • Fes (FEZ-Saiss) - 16 min drive
  • Fes Station - 16 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 12:30 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours)*


  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Free offsite parking nearby

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
Languages Spoken
  • Arabic
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Spa Thalion has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Guests under 6 years old are not allowed in the spa.


Imperial - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Arabesque - This theme restaurant specializes in Moroccan cuisine and serves dinner only. Open select days.

Dragon - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Palais Medina & Spa’s small print

Also known as

  • Palais Medina
  • Palais Medina Fes
  • Palais Medina Hotel
  • Palais Medina Hotel Fes
  • Palais Medina & Spa Fes
  • Palais Medina & Spa Hotel
  • Palais Medina & Spa Hotel Fes


Only registered guests are allowed in the guestrooms.

Guests under 6 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 5 years of age.
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 800.00
  • Christmas Eve (24 December) Gala Dinner per child: MAD 500.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1600.00
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800.00 (up to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for MAD 300.0 per night

Buffet breakfast is offered for an extra charge of MAD 150 for adults and MAD 80 for children (approximately)

Airport shuttle service is offered for an extra charge of MAD 300 per person (one way)

Airport shuttle service for children up to age 12 costs MAD 150.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palais Medina & Spa

  • Does Palais Medina & Spa offer free cancellation for a full refund?
    Yes, Palais Medina & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Palais Medina & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palais Medina & Spa?
    Yes, there's free self parking.
  • Is there a pool at Palais Medina & Spa?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Are pets allowed at Palais Medina & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Palais Medina & Spa?
    You can check in from 12:30 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Palais Medina & Spa?
    Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Domino's Pizza (4-min walk), McDonald's ماكدونالدز (5-min walk), and Cass-croute (6-min walk).
  • Is airport shuttle service offered by Palais Medina & Spa?
    Yes, an airport shuttle is available. The charge is MAD 300 per person one way.
  • What is there to do at Palais Medina & Spa and nearby?
    Palais Medina & Spa has a nightclub, a spa, and an outdoor pool, as well as a steam room and a garden.

Recent reviews

Very Good 8.2 From 91 reviews

Very Good 8.0
Nice room for a convenient price
I can start by saying this stay had a good value for money. My experience was actually brief (one night) so I can barely judge my room and the basic services. The hotel has a really good design which I liked a lot. The room was tidy, clean and spacious. With a nice balcony, which has a really nice view all day (and even better at night). So overall the check in was seamless, pretty basic for a 5-stars hotel. So was the breakfast nothing too fancy but very good. So overall I can say it was satisfying.
us1 night family trip
Exceptional 10.0
Nicely located and the ambiance was pleasant. The pool was luxurious. The manager of the hotel went out of his way to make sure everything was up to the standard promised.
us1 night trip
Exceptional 10.0
Very nice hotel
Bozena, us3 night family trip
Exceptional 10.0
This is the best hotel I’ve stayed at in Morocco! Everyone was so nice, helpful, and overall there was a very calming and peaceful atmosphere.
us3 night romance trip
Very Good 8.0
Nice place no coffee
The hotel is in an excellent location. Its clean and comfy. My only criticism is it needs coffee in the rooms!
Scott, us2 night business trip
Exceptional 10.0
Good Value
Only had one night but I’d stay again. The property was very modern, in a good location and the staff was great.
Ryan, us1 night trip
Very Good 8.0
Very nice hotel, breakfast was disorganized and the hotel was very cold. Otherwise, very nice place!
Deb, us3 night romance trip
Very Good 8.0
The hotel common areas are very nice and in good condition. The rooms are nice but are showing signs of wear, not what one would associate with a "5 star" hotel. As others have noted, the bathtub is designed poorly and water spills all over the bathroom floor. Check was pleasant and painless, staff is very helpful and kind. Hotel is behind a shopping mall, which was very convenient. Breakfast was too expensive, so we didn't do it. Bed was comfortable, balcony view was great, pool was gorgeous but we didn't use it due to cold weather. There was a small bloody stain on the comforter, which I hid from my wife so she wouldn't freak out.
Mustafizur, us2 night romance trip
Very Good 8.0
Good location and decent hotel
us1 night trip with friends
Very Good 8.0
It’s a beautiful hotel and very comfortable. The only thing I can say is that it’s quite apparent that it’s aging and has become slightly dingy. It is very nice in general though.
Leyla, us1 night trip

Palais Medina & Spa