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Palais Medina & Spa, Fes

5 stars
Boulevard Allal El FassiFes30000Morocco, ‏800-491-6126
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Good3.8 / 5
Location
Great location
Comfort
Rather comfortable
Food
Food is not good
WiFi
Bad internet service
54See all 54 Hotels.com reviews
From 374 reviewsTripAdvisor Traveller Rating

Palais Medina & Spa, Fes

Hotel Info: 866-539-8117

from $81
  • Standard Double Room
  • Standard Single Room
  • Standard Twin Room
  • Suite (Palace)
  • Single Room
  • Deluxe Double Room, Pool and Medina View
  • Deluxe Single Room, Pool and Medina View
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 12:30 PM-11:30 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free nearby parking

Also known as

  • Palais Medina
  • Palais Medina Fes
  • Palais Medina Hotel
  • Palais Medina Hotel Fes

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 5 years of age.
  • Tourism fee: MAD 39.60 per person, per night
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 800.00
  • Christmas Eve (24 December) Gala Dinner per child: MAD 500.00 (from 0 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1600.00
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800.00 (from 0 to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for MAD 300 per night

Buffet breakfast is offered for an extra charge of MAD 200 for adults and MAD 100 for children (approximately)

Airport shuttle service is offered for an extra charge of MAD 300 per person (one way)

Airport shuttle for children between the ages of 0 and 12 costs MAD 150.00 (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Number of meeting rooms - 3
  • Conference space
  • One meeting room
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Thalion has 6 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Imperial - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Arabesque - This theme restaurant specializes in Moroccan cuisine and serves dinner only. Open select days.

Dragon - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Palais Medina & Spa, Fes’s small print

Also known as

  • Palais Medina
  • Palais Medina Fes
  • Palais Medina Hotel
  • Palais Medina Hotel Fes

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 6 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 5 years of age.
  • Tourism fee: MAD 39.60 per person, per night
  • Christmas Eve (24 December) Gala Dinner per adult: MAD 800.00
  • Christmas Eve (24 December) Gala Dinner per child: MAD 500.00 (from 0 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1600.00
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800.00 (from 0 to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge

Rollaway beds are available for MAD 300 per night

Buffet breakfast is offered for an extra charge of MAD 200 for adults and MAD 100 for children (approximately)

Airport shuttle service is offered for an extra charge of MAD 300 per person (one way)

Airport shuttle for children between the ages of 0 and 12 costs MAD 150.00 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 54 reviews

Palais Medina & Spa, Fes
Excellent4.0 / 5
So short stat
So short
1 night romance trip
Palais Medina & Spa, Fes
Outstanding5.0 / 5
Very friendly staff. Very helpfull. Excellent location.
3 night romance trip
Palais Medina & Spa, Fes
Excellent4.0 / 5
Good hotel in Fes
overall hotek is good, but internet was very bad.
2 night business trip
Palais Medina & Spa, Fes
Excellent4.0 / 5
Nice. 5 Star aspirations but not quite...
The hotel is gated and has a nice view towards a garden. Placed right next to the mall for the ladies who love shopping. The front desk seemed out of touch to being busy. But that did not take away from the hotel in terms of comfort and convenience. If you plan on having breakfast, go early as the buffet might not be refilled in time. Was there during the Maouloud holiday weekend which might have caused the lack of urgency to the buffet. Overall the stay was nice as we can have a good time anywhere we go, book here if a 4 star hotel is bearable to you.
1 night business trip
Palais Medina & Spa, Fes
Good3.0 / 5
Very relaxing stay.
4 night trip with friends

See all reviews

Palais Medina & Spa, Fes

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