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National Hotel Jerusalem

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Property entrance
Standard Double or Twin Room | In-room safe, desk, free WiFi
Superior Double Room | In-room safe, desk, free WiFi
Superior Double or Twin Room | In-room safe, desk, free WiFi
Standard Triple Room | In-room safe, desk, free WiFi

Overview of National Hotel Jerusalem

National Hotel Jerusalem

Jerusalem hotel with restaurant and 24-hour fitness

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €112
Price available on 18/12/2022
Map
Al Zahra Street 4, Jerusalem, 972000

Room options

About this area

What's nearby

  • Heart of Jerusalem
  • Al-Aqsa Mosque - 3 min drive
  • Western Wall - 4 min drive

Getting around

  • Tel Aviv (TLV-Ben Gurion) - 52 min drive
  • Modi'in Maccabim Re'ut Central Station - 28 min drive
  • Beit Shemesh Station - 29 min drive
  • Jerusalem Biblical Zoo Station - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sarwa Street Kitchen - 5 min walk
  • Uncle Moustache Resturant - 7 min walk
  • Arabesque Restaurant - 7 min walk
  • Grill House - 13 min walk
  • Basti - 13 min walk

About this property

National Hotel Jerusalem

A great choice for a stay in Jerusalem, National Hotel Jerusalem features a rooftop terrace and offers an airport shuttle (available 24 hours) for ILS 350 per vehicle. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at AlWatani Restaurant, which serves barbecue and is open for breakfast, lunch and dinner. Fellow travellers like the overall property condition and breakfast.

Languages

Arabic, English, French, Hebrew, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11 PM
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site valet parking
  • On-site self-parking (ILS 40 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1952
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • French
  • Hebrew
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

AlWatani Restaurant – This restaurant specialises in barbecue and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.

Fees & policies

Refundable deposits

  • Cash Breakage deposit: ILS 250 per night for guests under 16 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon checkout.

Optional extras

  • Airport shuttle service is offered for an extra charge of ILS 350 per vehicle (one way)
  • Late checkout can be arranged for an extra charge of ILS 282 (subject to availability)

Children & extra beds

  • Rollaway beds are available for ILS 200.0 per stay

Parking

  • Self-parking costs ILS 40 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

National Hotel Jerusalem
National Jerusalem
National Hotel Jerusalem Hotel
National Hotel Jerusalem Jerusalem
National Hotel Jerusalem Hotel Jerusalem

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at National Hotel Jerusalem?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
How much does it cost to stay at National Hotel Jerusalem?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at National Hotel Jerusalem on 18 December 2022 start from €112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at National Hotel Jerusalem?
Sorry, pets aren't allowed.
Is parking offered on site at National Hotel Jerusalem?
Yes, there's free valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by National Hotel Jerusalem?
Yes, an airport shuttle is available. The charge is ILS 350 per vehicle one way.
What are the check-in and check-out times at National Hotel Jerusalem?
You can check in from 3 PM - 11 PM. Check-out time is noon. Late check-out is available for a charge of ILS 282 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at National Hotel Jerusalem and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near National Hotel Jerusalem?
Yes, AlWatani Restaurant offers barbecue. Nearby restaurants include Sarwa Street Kitchen (5-min walk), Uncle Moustache Resturant (7-min walk) and Arabesque Restaurant (7-min walk).
What's the area around National Hotel Jerusalem like?
National Hotel Jerusalem is in the heart of Jerusalem, a short 12-minute walk from Mount of Olives and 15 minutes' walk from Dome of the Rock. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.0/10

Cleanliness

8.5/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Fair

Gross and in a bad part of town.
The men running the hotel were fantastic. Everything else was disgusting. The hotel room itself wasn't clean. I had to flip the mattress because they put it on with the tags where your head is supposed to be. The bathroom was DISGUSTING. Not what anyone would consider clean. The bedding looked like it had been slept on and not cleaned between guests. Hotel bath products were literally the exact same thing with "Shampoo/Conditioner" "Body Soap" labels.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vladimir, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Comfortable stay could use updating
Fairly nice room with comfortable bed. Fairly quiet. Slept well most nights. Breakfast was good.
4-night trip with friends
Verified Hotels.com guest review

6/10 Good

Jerusalem stay
After a disastrous first night we were moved to a higher floor. This hotel needs to address some basic issues such as mild around air conditioning units and hallway ceilings as well as leaky showers. The staff however were most helpful
Donald, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff were very helpful
Eileen, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Everyone is kind and helpful
Eileen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel staff were all wonderful and considerate. The desk is daily staffed by Hyatt, a professional, courteous, knowledgeable woman who knows many languages and how to answer every question a visitor might have quickly and effectively. She makes everyone feel important and valuable. She is truly an asset to the hotel. The hotel restaurant has a wonderful menu and a pleasant view of the area as you eat. The service is great. The breakfasts were uniformly sumptuous. Breakfast was usually our favorite meal of the day. We never saw the same spread twice! Our trip to Israel will always be remembered framed by those beautiful and delicious breakfasts. The hotel is located near the Damascus Gate of the Old City, within walking distance of many things we wanted to see and do, and within easy access of every bus and train route we needed. We had no problem using Israel's comprehensive public transportation system during our stay while based at this hotel. One final note--the beds were comfortable. We slept well every night. During our stay our party's configuration changed, necessitating a change of rooms, and the new beds were just as comfortable.
Bryce David, 2-night family trip
Verified Expedia guest review

8/10 Very good

I liked that every thing was within a walking distance not too far .. I didn’t like how small the room was and not enough light .. I wasn’t able to make a phone call from my room they need to work on that . The cleaning staff didn’t do a good job cleaning our room I kept finding hair everywhere in the room
Mohammed, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

SULEIMAN, 1-night trip
Verified Hotels.com guest review