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Ana y Jose Hotel & Spa Tulum

Photo gallery for Ana y Jose Hotel & Spa Tulum

Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Exterior detail
Down comforters, minibar, in-room safe, individually decorated
2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Ana y Jose Hotel & Spa Tulum

VIP Access

Ana y Jose Hotel & Spa Tulum

4.5 star property
Upscale beachfront hotel with spa, near Tulum Beach
8.8 out of 10 Fabulous
8.8/10 Fabulous

176 verified guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
The price is $344
Price available on 6/11/2023
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sun loungers
  • Beach club on site
  • Beach towels
  • Beach bar
  • Room service
For families
  • Free cribs/infant beds
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 41 min walk
  • Tulum National Park - 4 min drive
  • Las Palmas Public Beach - 15 min drive
  • Playa Paraiso - 19 min drive
  • Tulum Mayan Ruins - 14 min drive
  • Gran Cenote - 12 min drive
  • Soliman Bay - 35 min drive
  • Xel-Há Park - 21 min drive
  • Dos Ojos Cenote - 29 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 103 min drive
  • Airport shuttle (surcharge)


  • Chambao - 2 min walk
  • Taboo Beach Club - 2 min walk
  • Casa Jaguar - 8 min walk
  • Cenzontle - 9 min walk
  • Macario - 7 min walk

About this property

Ana y Jose Hotel & Spa Tulum

Placing you just steps from Tulum Beach, Ana y Jose Hotel & Spa Tulum offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. ANA Y JOSE, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a bar/lounge, and a snack bar/deli. Fellow travelers like the helpful staff and family-friendly amenities.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors


  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free secured, uncovered onsite self parking
  • Free onsite valet parking
  • Onsite parking includes off-street options


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu
  • Art supplies
  • Baby bath

What to do

  • On a private beach
  • Beach club (surcharge)
  • Winery release events
  • Bicycle rentals nearby

Working away

  • Meeting room
  • Coworking spaces
  • Conference space (1507 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Romance packages


  • 8 buildings/towers
  • Built in 1984
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms
  • Wine tasting room
  • Double-glazed windows
  • Banquet hall
  • Reception hall


  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features


OM SPA has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.


ANA Y JOSE - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EMBLEMA - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 52 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 20 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum
Ana y Jose Hotel Spa Tulum
Ana Y Jose & Spa Tulum Tulum
Ana y Jose Hotel & Spa Tulum Hotel
Ana y Jose Hotel & Spa Tulum Tulum
Ana y Jose Hotel & Spa Tulum Hotel Tulum

Frequently asked questions

Does Ana y Jose Hotel & Spa Tulum offer free cancellation for a full refund?
Yes, Ana y Jose Hotel & Spa Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ana y Jose Hotel & Spa Tulum?
As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Ana y Jose Hotel & Spa Tulum on Jun 11, 2023 start from $344, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ana y Jose Hotel & Spa Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ana y Jose Hotel & Spa Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Ana y Jose Hotel & Spa Tulum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ana y Jose Hotel & Spa Tulum?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Ana y Jose Hotel & Spa Tulum?
Yes, an airport shuttle is available. The charge is USD 220 per vehicle roundtrip.
What are the check-in and check-out times at Ana y Jose Hotel & Spa Tulum?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Ana y Jose Hotel & Spa Tulum and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ana y Jose Hotel & Spa Tulum also has a private beach and spa services, as well as a garden.
Are there restaurants at or near Ana y Jose Hotel & Spa Tulum?
Yes, there are 2 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.
Does Ana y Jose Hotel & Spa Tulum have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ana y Jose Hotel & Spa Tulum like?
Ana y Jose Hotel & Spa Tulum is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Ven a la Luz Sculpture.







Staff & service




Property conditions & facilities




10/10 Exceptional

Beautiful hotel
Beautiful hotel next to the beach.
Claudia, 1-night trip with friends
Verified guest review

4/10 Fair

Like everything in Tulum…. Massively overpriced and you are only viewed as a money extraction opportunity. This is a 2.5 star hotel with a few cute touches. If the room was a third of the price I’d give it a 5 star rating, but at what we paid, and how they continued to treat us as an ATM… I’m disgusted. EVERYTHING is extra. You want in-room coffee at $800 nightly?-No! You pay! You want the room upgrade you were promised? No! You pay! You want anything other than bread and fruit for breakfast? No! You pay! You want WATER? No! You pay! Many of the staff were awesome! Truly we we’re treated well. The food is authentic and great, Rafael at the beach and front desk staff tried hard. The problem with the hotel is the owner/management. You ARE NOT there to be given value or have a remarkable experience. You are there for their pockets only. The hotel is older and I can even see it as charming. The rooms were fine and there are a lot of cute things about the people. Tulum at large sucks.
David, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Beautiful small hotel, good food, amazing beach and comfortable beds. Great food. We were in one of their new suites which was beautiful but noisey at night which didn’t bother us. The view from the balcony was not the best but the beach made up for any negative things. Would stay here again
Verified Expedia guest review

10/10 Exceptional

Calvin, 4-night trip with friends
Verified guest review

8/10 Very Good

Great place, but unfortunately it has increased in price significantly.
Agustin, 3-night trip with friends
Verified Expedia guest review

6/10 Good

The location of this property is excellent and the restaurant food is amazing however, the service was not consistently great every time. The complementary breakfast does not include any warm food, it’s only a basket of bread and coffee and a few pieces of fruits. The level of noise is super super loud due to construction next door and also the music from the bar across the street.
Tabassom, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

clean property with very friendly staffs. good location. the only issue was , included breakfast is not what we expected. it's basic.
Ehsan, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Best go to in tulum
Ana y Jose is the consistent standby in Tulum…Ive stayed many many times… the location, rooms and staff are great-
Tony, 1-night trip
Verified guest review

10/10 Exceptional

This hotel is amazing! Our room "The Palma" was priced very reasonable, spacious, private hot tub was amazing, beds were so comfortable, we will definitely be back.
Aric, 3-night trip
Verified guest review

10/10 Exceptional

Great location, beautiful rooms, very clean, ultra friendly staff. We will be going back for sure!
Silvia De, 7-night romance trip
Verified Expedia guest review