Save

Ana y Jose Hotel & Spa Tulum - All Inclusive

4.5 star property
Upscale beachfront hotel with spa, near Tulum Beach
VIP Access

Choose dates to view prices

Ana y Jose Hotel & Spa Tulum - All Inclusive

Photo gallery for Ana y Jose Hotel & Spa Tulum - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Exterior detail
Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; international cuisine
Family Room, 4 Bedrooms (Casa de agua) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Ana y Jose Hotel & Spa Tulum - All Inclusive

9.0

Superb

Property highlights

  • Restaurant
  • Bar
  • Pet friendly
  • Free breakfast
  • Pool
  • Spa
Map
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach club on site
  • Beach towels
  • Beach bar
Feel at home
  • Free cribs/infant beds
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Villa (Coba) - All inclusive

  • 1938 sq ft
  • Sleeps 6
  • 3 King Beds

Suite, 2 Bedrooms, View (Jungle View)

  • 1453 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

Superior Room, Garden View - All inclusive

  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Ocean View (Feelings) - All inclusive

  • 743 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Ocean View (Charming) - All inclusive

  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, Garden View (Charming) - All inclusive

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 4 Bedrooms (Casa de agua)

  • 6910 sq ft
  • Ocean view
  • Sleeps 10
  • 3 King Beds

About this area

What's nearby

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 4 min drive
  • Tulum National Park - 4 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 16 min drive
  • Tulum Mayan Ruins - 14 min drive
  • Gran Cenote - 12 min drive
  • Soliman Bay - 34 min drive
  • Xel-Há Park - 21 min drive
  • Dos Ojos Cenote - 29 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Arca - 12 min walk
  • Safari - 4 min walk
  • Coco Tulum Beach Bar - 9 min walk
  • Coco Limited - 5 min walk
  • Cenzontle - 9 min walk

About this property

Ana y Jose Hotel & Spa Tulum - All Inclusive

Placing you just steps from Tulum Beach, Ana y Jose Hotel & Spa Tulum - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. ANA Y JOSE, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a rooftop terrace, a bar/lounge, and a fitness center.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Free onsite valet parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu
  • Art supplies
  • Baby bath

What to do

  • On a private beach
  • Beach club (surcharge)
  • Winery release events
  • Free use of nearby fitness center
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Coworking spaces
  • Conference space (1507 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • Built in 1984
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms
  • Wine tasting room
  • Double-glazed windows
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

OM SPA has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

ANA Y JOSE - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EMBLEMA - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 52 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 20 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach towels
    • Concierge service
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Pool access

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle (return)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Parties and events are allowed on site.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum

Frequently asked questions

Does Ana y Jose Hotel & Spa Tulum - All Inclusive offer free cancellation for a full refund?
Yes, Ana y Jose Hotel & Spa Tulum - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ana y Jose Hotel & Spa Tulum - All Inclusive?
As of Oct 4, 2023, prices found for a 1-night stay for 2 adults at Ana y Jose Hotel & Spa Tulum - All Inclusive on Oct 5, 2023 start from $808, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ana y Jose Hotel & Spa Tulum - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ana y Jose Hotel & Spa Tulum - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Ana y Jose Hotel & Spa Tulum - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ana y Jose Hotel & Spa Tulum - All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Ana y Jose Hotel & Spa Tulum - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 220 per vehicle return.
What are the check-in and check-out times at Ana y Jose Hotel & Spa Tulum - All Inclusive?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Ana y Jose Hotel & Spa Tulum - All Inclusive and nearby?
Have fun during the warmer months with activities nearby such as hiking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ana y Jose Hotel & Spa Tulum - All Inclusive also has a private beach and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Ana y Jose Hotel & Spa Tulum - All Inclusive?
Yes, there are 2 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.
Does Ana y Jose Hotel & Spa Tulum - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Ana y Jose Hotel & Spa Tulum - All Inclusive like?
Ana y Jose Hotel & Spa Tulum - All Inclusive is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Ven a la Luz Sculpture.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Local thief’s broke in to our room broke into the safe and stole all are money and jewelry We reported to the local police and hotel management have videos of the break in. The hotel have donde nothing for compensate our losses worst resort ever be aware.
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel
Beautiful hotel next to the beach.
Claudia, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Priscilla, 3-nig