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Noi Vitacura, Santiago

5 stars5 stars
Av. Nueva Costanera 3736Vitacura, SantiagoRegion Metropolitana7630428Chile, 800-491-6126
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Outstanding4.6 / 5
Room
Room is all right
Location
Great location
Wellness Area
Great wellness & sports facilities
Bar and Beverages
Bar is awesome
90See all 90 Hotels.com reviews
From 747 reviewsTripAdvisor Traveller Rating

Noi Vitacura, Santiago

Hotel Info: 866-539-8117

from $206
  • Deluxe Single Room
  • Jr. Suite King Bed, Single Use
  • Junior Suite King Room
  • Cosmopolitan Suite King Bed, Single
  • Cosmopolitan Suite King Bed
  • Deluxe King Bed Single Room
  • Executive Suite King Bed
  • NOI Suite King Room
  • Deluxe King Room
  • NOI Suite King Bed, Single
  • Terrace Suite King Bed, Single
  • Terrace Suite King Room
  • Deluxe Double Room
  • Executive Suite King Bed Single
  • Deluxe Twin Room
  • Deluxe Twin Beds, Single

At a glance

Key facts

Hotel size

  • This hotel has 87 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Other information

  • Smoke-free property

In the hotel

Things to do
  • Beach shuttle (surcharge)
  • Indoor pool
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 60
  • Conference space size (meters) - 6
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Noi Spa has 5 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Recent reviews

Outstanding 4.6 /5 from 90 reviews

Noi Vitacura, Santiago
Excellent4.0 / 5
Perfect hotel, friendly staff. Not so good Wi-Fi service, furniture a bit old fashion
2 night business trip
Noi Vitacura, Santiago
Outstanding5.0 / 5
Very nice hotel. They perfume the air of the entire hotel so if you have allergies not a good choice.
3 night romance trip
Noi Vitacura, Santiago
Fair2.0 / 5
What a disappointment
The hotel was a nightmare from the beginning. First, the hotel did not show up to pick us up from the airport (even though they had assured us via email that they would be there to pick us up). When we called to ask where they were upon our arrival in Santiago, the hotel told us the driver was no longer coming and to just take a taxi. The taxi ended up costing us three times what the hotel was allegedly going to charge us. Next, we checked into the hotel, and having just arrived in the country, we needed change for 20 pesos to tip the bellman. The front desk told us that they didn't make change. After checking in, the bellman took us to our $400/night terrace suite, which is a nice sized room, but not exactly a suite. We immediately noticed how hot the room was. We keep the curtains closed at all times, and the room never got below 20 degrees. The food on the breakfast buffet is lousy, and the staff is overworked, so it is difficult to get coffee or juice. On our third day, the lobby staff was rude to our tour guide and wouldn't let her use the lobby bathroom. On our fourth day, the front desk called to ask us why we hadn't checked out yet (even though we were booked for one more night) and demanded that we prove that we were booked for one more night. On our last day, the hotel tried to charge us at checkout for an additional night and for the breakfasts for which we had already prepaid. We have never been treated in this manner by an allegedly 5-star hotel.
5 night romance trip
Noi Vitacura, Santiago
Excellent4.0 / 5
lovely hotel poor service
we were quite disappointed with our stay due to the bad service. we had requested gluten free bread on arrival but it was never produced during our stay.also the restaurant is in the basement and the coffee shop has very slow service but good food
2 night romance trip
Noi Vitacura, Santiago
Outstanding5.0 / 5
eager to please
We completely disagree with the previous comment. The staff exceeded our expectations. Our wake up call was prompt but we didnt answer property. They called again and we still fumbled with the cordless phone but they were so nice they came and knocked on our door. The concierges were outstanding. Setting up drivers English. speaking tour guide Mario was great and our airport transfers. Marcella assisted us when the winery tour bus we arranged on our our never came. Always above and beyond our expectations, we look forward to staying here again.
2 night family trip

See all reviews

Noi Vitacura, Santiago

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