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1 room, 2 adults
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Caracol Suite Hotel, Playa del Carmen

3 stars
AV. 10 NORTE 315 DEP 1 ENTRE 24 Y 26Playa del CarmenQROO77510Mexico, 800-491-6126
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Good3.1 / 5
Location
Great location
Value
Best value for money
Amenities
Amenities are not the best
Vibe
Vibe is not too good
79See all 79 Hotels.com reviews
From 104 reviewsTripAdvisor Traveller Rating

Caracol Suite Hotel, Playa del Carmen

Hotel Info: 866-539-8117

from $40
  • Junior Suite
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is 12:30 PM
  • Express check-in
If you are planning to arrive after 3 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

  • Free nearby parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Hotel Playa Suites
  • Playa Suites
  • Playa Suites Hotel
  • Caracol Suite Hotel Playa del Carmen
  • Caracol Suite Hotel
  • Caracol Suite Playa del Carmen
  • Caracol Suite
  • Caracol Suite Hotel Riviera Maya/Playa Del Carmen, Mexico

Optional extras

Breakfast costs between MXN 65.00 and MXN 150.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1000 per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Ecotours nearby
  • Mountain biking nearby
  • Snorkeling nearby
  • Windsurfing nearby
Services
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 1993
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Caracol Suite Hotel, Playa del Carmen’s small print

Also known as

  • Hotel Playa Suites
  • Playa Suites
  • Playa Suites Hotel
  • Caracol Suite Hotel Playa del Carmen
  • Caracol Suite Hotel
  • Caracol Suite Playa del Carmen
  • Caracol Suite
  • Caracol Suite Hotel Riviera Maya/Playa Del Carmen, Mexico

Optional extras

Breakfast costs between MXN 65.00 and MXN 150.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1000 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 79 reviews

Caracol Suite Hotel, Playa del Carmen
Excellent4.0 / 5
Nice beds, lacks some other comfort
Staff was nice and hotel is in fantastic location. Connecting doors between rooms on upper floor made for a noisy stay and mid-night wake-ups. The beds were excellent but pillows just so-so. Not a single towel rack in bathroom or soap rack in the shower. Soap was just floating around during showers.
3 night family trip
Caracol Suite Hotel, Playa del Carmen
Excellent4.0 / 5
Cheap and Comfortable Enough
We didn't require much, just a place to crash at night. Room was very clean. Most the lights were burnt out but able to open the drapes in the morning. Shower water temperature was difficult to regulate but had it perfected by the 4th day. Wifi was okay at best, but consistent.
4 night trip with friends
Caracol Suite Hotel, Playa del Carmen
Fair2.0 / 5
it was ok
I was supposed to stay for only a few days, but a big music festival made switching hotels difficult. The hotel took full advantage of this and charged me the highest price possible even though I was staying for 10 days. The room was simple, but clean. It can get noisy at night, due to the proximity to the party on ave 5, but otherwise it is tolerable. It is close proximity to most everything, so that is a bonus.
3 night trip
Caracol Suite Hotel, Playa del Carmen
Excellent4.0 / 5
happy times!
safety 24 hrs. and Quality service okay
3 night trip with friends
Caracol Suite Hotel, Playa del Carmen
Good3.0 / 5
It is what it is
The low price matched the quality and met my needs of a one-night stay. I believe if you are in a bind and need somewhere to stay at low cost - this is the place!
1 night trip

See all reviews

Caracol Suite Hotel, Playa del Carmen

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