Grand Hyatt Chengdu

Photo gallery for Grand Hyatt Chengdu

Primary image
Indoor pool
Indoor pool
Indoor pool
Living room | 49-inch LED TV with satellite channels, TV, DVD player

Overview of Grand Hyatt Chengdu

Grand Hyatt Chengdu

4.5 star property
Luxury Chengdu hotel with 1 indoor pools, connected to a shopping center

9.2/10 Superb

58 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $90
Price available on 10/5/2022
Map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021
Main amenities
  • Daily housekeeping
  • 8 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • 24-hour room service
  • 2 coffee shops/cafes
  • Spa services
For families
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Jinjiang

Getting around

  • Shuangliu Intl. Airport (CTU) - 26 min drive
  • Chengdu Railway Station - 5 min drive
  • South Railway Station - 8 min drive
  • Chengdu West Station - 9 min drive
  • Tianfu Square Station - 20 min walk
  • Jinjiang Hotel Station - 22 min walk
  • Luomashi Station - 28 min walk
  • Airport shuttle (surcharge)

About this property

Grand Hyatt Chengdu

4.5-star luxury hotel in the heart of Jinjiang
Take advantage of golfing on site, a roundtrip airport shuttle, and a terrace at Grand Hyatt Chengdu. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.Be sure to enjoy a meal at any of the 8 onsite restaurants, which feature international cuisine and brunch. In addition to a shopping mall on site and 2 coffee shops/cafes, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and massage treatment rooms
  • Free newspapers, a porter/bellhop, and wedding services
  • Guest reviews speak well of the breakfast, overall value, and helpful staff
Room features
All 370 rooms have comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 49-inch LED TVs with cable channels and DVD players
  • Mini fridges, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 370 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 8 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Golfing

Working away

  • Business center
  • 10 meeting rooms
  • Conference center (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness center
  • An indoor pool
  • Shopping mall on site
  • Arcade/game room
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 49-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms. Services include massages.

Dining

Grand Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Number 8 - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
BBQ - This restaurant serves dinner only.
Steak House - This restaurant serves dinner only.
Xi·Mi - Onsite cocktail bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 198 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 530 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per night
  • Airport shuttle service for children costs CNY 530 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

Does Grand Hyatt Chengdu offer free cancellation for a full refund?
Yes, Grand Hyatt Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Chengdu?
As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Chengdu on Oct 5, 2022 start from $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Chengdu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Chengdu?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Hyatt Chengdu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Hyatt Chengdu?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Hyatt Chengdu?
Yes, an airport shuttle is available. The charge is CNY 530 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Chengdu?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-out is available.
What is there to do at Grand Hyatt Chengdu and nearby?
Grand Hyatt Chengdu has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna, an arcade, and a picnic area.
Are there restaurants at or near Grand Hyatt Chengdu?
Yes, there are 8 onsite restaurants, featuring international cuisine. Nearby restaurants include Yinhe Dynasty Hotel (6-min walk), Ajisen Ramen (6-min walk), and Longchaoshou (7-min walk).
Does Grand Hyatt Chengdu have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hyatt Chengdu like?
Grand Hyatt Chengdu is in Jinjiang, a short 8-minute walk from Chengdu IFS and 15 minutes' walk from Taikoo Li.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

9.5/10

Eco-friendliness

8/10 Very Good

The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
4-night trip
Verified Hotels.com guest review

8/10 Very Good

Suk yan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hyatt solves avoidable issue caused by Hotels.com
I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Wayne, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Joe, 2-night trip
Verified Expedia guest review