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Surtees Hotel, Newcastle-upon-Tyne

3 stars
12-18 Dean StreetNewcastle-upon-TyneEnglandNE1 1PGUnited Kingdom, 800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
139See all 139 Hotels.com reviews
From 543 reviewsTripAdvisor Traveller Rating

Surtees Hotel, Newcastle-upon-Tyne

Hotel Info: 866-539-8117

from $48
  • Standard Triple Room
  • Standard Twin Room
  • Standard Double Room
  • Standard Double Room
  • Deluxe Single Room
  • Deluxe Twin Room
  • Triple Room
  • Deluxe Double Room
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms

Arriving/leaving

  • Check-in time 2 PM-4 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Hotel Surtees
  • Surtees Hotel Newcastle-upon-Tyne
  • Surtees Newcastle-upon-Tyne

Policies

Additional policies and fees may apply when booking more than 3 rooms, including a partially non-refundable deposit. Required deposits for cancellations within 30 days of arrival are non-refundable. For more details on group bookings, please contact the office using the information on the reservation confirmation received after booking.

This property does not have elevators.

Mandatory fees

Breakage deposit: GBP 50 per stay

Optional extras

Breakfast costs between GBP 5.95 and GBP 8.95 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 bars/lounges
  • Room service (during limited hours)
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Be entertained
  • 28-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Surtees Hotel, Newcastle-upon-Tyne’s small print

Also known as

  • Hotel Surtees
  • Surtees Hotel Newcastle-upon-Tyne
  • Surtees Newcastle-upon-Tyne

Policies

Additional policies and fees may apply when booking more than 3 rooms, including a partially non-refundable deposit. Required deposits for cancellations within 30 days of arrival are non-refundable. For more details on group bookings, please contact the office using the information on the reservation confirmation received after booking.

This property does not have elevators.

Mandatory fees

Breakage deposit: GBP 50 per stay

Optional extras

Breakfast costs between GBP 5.95 and GBP 8.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 139 reviews

Surtees Hotel, Newcastle-upon-Tyne
Excellent4.0 / 5
Convenient short stay hotel
Situated on the edge of the city so getting around was extremely easy. The breakfast was fantastic and was served in a bright, open room. The daily cleaning of the room left a lot to be desired and the wifi was so poor on the second floor that we needed to sit in the reception to get decent coverage.
4 night family trip
Surtees Hotel, Newcastle-upon-Tyne
Excellent4.0 / 5
Good place to stay, depending on your tastes
Surtees is an unimposing but pleasant little hotel. It's in a great location. Dean Street is a continuation of the lower end of Grey Street and is between the end of Grey and the Quayside. Close to good pubs, restaurants, shops, etc. It's noisy outside on weekends, but fine if you close your windows (and even better with ear plugs). Weeknights were fairly quiet. The regular rooms (cheaper) are okay; the premium ones (not much more money) are worth it. The wifi is a little iffy, but worked most of the time. Pleasant staff. Overall, I'd stay here again.
3 night trip
Surtees Hotel, Newcastle-upon-Tyne
Excellent4.0 / 5
Better hotel than we expected , can see why people said it was noisy outside but overall had no problems would stay again
2 night trip
Surtees Hotel, Newcastle-upon-Tyne
Excellent4.0 / 5
Convenient, clean and friendly
It wasn't the type of hotel we usually stay in and initially I was unimpressed but what the hotel lacks in luxury it makes up for in the pleasantness and helpfulness of its staff. The breakfast was fantastic and was cooked to order.
2 night trip with friends
Surtees Hotel, Newcastle-upon-Tyne
Excellent4.0 / 5
Good value, lucky I didn't have any bags as the lift wasn't working and we were on top floor. Hotel is in a perfectly central location. Staff are friendly but the hotel decor does require some investment.
1 night trip with friends

See all reviews

Surtees Hotel, Newcastle-upon-Tyne

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