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Surtees Hotel, Newcastle-upon-Tyne

3 stars
12-18 Dean StreetNewcastle-upon-TyneEnglandNE1 1PGUnited Kingdom, ‏800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
Amenities
Bad amenities
145See all 145 Hotels.com reviews
From 519 reviewsTripAdvisor Traveller Rating

Surtees Hotel, Newcastle-upon-Tyne

Hotel Info: 866-539-8117

from $53
  • Standard Triple Room
  • Standard Twin Room
  • Standard Double Room
  • Standard Double Room
  • Deluxe Single Room
  • Deluxe Twin Room
  • Triple Room
  • Deluxe Double Room
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11:00 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Also known as

  • Hotel Surtees
  • Surtees Hotel Newcastle-upon-Tyne
  • Surtees Newcastle-upon-Tyne

Policies

Additional policies and fees may apply when booking more than 3 rooms, including a partially non-refundable deposit. Required deposits for cancellations within 30 days of arrival are non-refundable. For more details on group bookings, please contact the office using the information on the reservation confirmation received after booking.

This property does not have elevators.

Mandatory fees

Breakage deposit: GBP 50 per stay

Optional extras

Breakfast costs between GBP 7.95 and GBP 8.95 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Bar/lounge
Working away
  • Conference space
Services
  • 24-hour front desk
  • Tours/ticket assistance

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Freshen up
  • Private bathroom
Be entertained
  • Digital TV channels
Stay connected
  • Free WiFi

Surtees Hotel, Newcastle-upon-Tyne’s small print

Also known as

  • Hotel Surtees
  • Surtees Hotel Newcastle-upon-Tyne
  • Surtees Newcastle-upon-Tyne

Policies

Additional policies and fees may apply when booking more than 3 rooms, including a partially non-refundable deposit. Required deposits for cancellations within 30 days of arrival are non-refundable. For more details on group bookings, please contact the office using the information on the reservation confirmation received after booking.

This property does not have elevators.

Mandatory fees

Breakage deposit: GBP 50 per stay

Optional extras

Breakfast costs between GBP 7.95 and GBP 8.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 145 reviews

Surtees Hotel, Newcastle-upon-Tyne
Excellent4.0 / 5
Good place to stay, depending on your tastes
Surtees is an unimposing but pleasant little hotel. It's in a great location. Dean Street is a continuation of the lower end of Grey Street and is between the end of Grey and the Quayside. Close to good pubs, restaurants, shops, etc. It's noisy outside on weekends, but fine if you close your windows (and even better with ear plugs). Weeknights were fairly quiet. The regular rooms (cheaper) are okay; the premium ones (not much more money) are worth it. The wifi is a little iffy, but worked most of the time. Pleasant staff. Overall, I'd stay here again.
3 night trip
Surtees Hotel, Newcastle-upon-Tyne
Excellent4.0 / 5
Better hotel than we expected , can see why people said it was noisy outside but overall had no problems would stay again
2 night trip
Surtees Hotel, Newcastle-upon-Tyne
Fair2.0 / 5
Disappointed
A cheap stop over for a Newcastle football match but wish I'd booked somewhere more modern I.e. Sleeperz or Hampton by Hilton which is my favourite hotel in Newcastle
1 night trip
Surtees Hotel, Newcastle-upon-Tyne
Good3.0 / 5
Close to the action if you like to party all night
First impressions were ok but then we found the lift was not working.The room was clean and quite spacious. We could not get Wifi, despite trying several times (Not the end of the world I know). The window in our bedroom was cracked and we had difficulty shutting the sash windows. We had to shut them as there was a lot of noise from the surrounding clubs, which went on to almost 5 in the morning. I think this hotel would be more suitable for younger people that like to stay out in the clubs, therefore would not be affected by the noise. The bathroom was ok apart from the shower door which was glass and we were scared f slipping in the bath and catching the door. Not very safe in our opinion.
1 night romance trip
Surtees Hotel, Newcastle-upon-Tyne
Fair2.0 / 5
Oven
The room was like an oven i actually left early because i couldnt stay in it any longer even with the window open apart from that it was fine
1 night trip with friends

See all reviews

Surtees Hotel, Newcastle-upon-Tyne

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