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1 room, 2 adults
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Hotel Firefly, Zermatt

4.5 stars
Schluhmattstrasse 55ZermattVS3920Switzerland, 800-491-6126
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  • Basel (BSL-EuroAirport) 109.8 miles/176.7 km
  • Zermatt Station 13-min walk; 0.6 miles/1 km
  • Tasch Station 13-min drive; 4.1 miles/6.6 km
  • Randa Station 17-min drive; 6.6 miles/10.7 km
  • Onsite parking not available
  • Free train station pick-up
Outstanding5.0 / 5
Service
Fantastic service
Bar and Beverages
Bar is awesome
Wellness Area
Great wellness & sports facilities
Pool
Great pool
24See all 24 Hotels.com reviews
From 404 reviewsTripAdvisor Traveller Rating

Hotel Firefly, Zermatt

Hotel Info: 866-539-8117

from $289
  • Deluxe Suite, 1 Bedroom
  • Suite, 3 Bedrooms, 2 Bathrooms (Garden Suite, private Terrasse)
  • Junior Suite
  • Loft, 4 Bedrooms, Mountain View (Skylight Loft, 3 Bäder)
  • Suite, 4 Bedrooms, Mountain View (Chalet Suite, 3 Bäder)
  • Family Suite, 3 Bedrooms, Private Bathroom (Deluxe)
  • Suite, 3 Bedrooms (144qm)
  • Family Suite, 3 Bedrooms, 2 Bathrooms (Matterhorn)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is 11 AM
The front desk is open daily from 8 AM - 1 AM
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup *

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Firefly Hotel
  • Firefly Hotel Zermatt
  • Firefly Zermatt
  • Hotel Firefly Zermatt

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

Rollaway beds are available for CHF 150.00 per night

Pets are allowed for an extra charge of CHF 20 per pet, per night

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Children's pool
  • Ski-in/ski-out access
  • Ski storage
  • Health club
  • Full-service spa
  • Steam room
  • Ski passes available
  • Sauna
  • Billiards or pool table
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Furnished balcony or patio
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
  • IPod docking station
  • DVD player
  • Video-game console
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

Children under 16 years old are not allowed in the spa without adult supervision.

Ski

  • Ski-in/ski-out access
  • Ski passes available
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Recreation

On Site

  • Health club
  • Sauna
  • Steam room
  • Free bicycles on site
  • Mountain biking on site

Nearby

  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby

Hotel Firefly, Zermatt’s small print

Also known as

  • Firefly Hotel
  • Firefly Hotel Zermatt
  • Firefly Zermatt
  • Hotel Firefly Zermatt

Policies

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

Rollaway beds are available for CHF 150.00 per night

Pets are allowed for an extra charge of CHF 20 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 5.0 /5 from 24 reviews

Hotel Firefly, Zermatt
Outstanding5.0 / 5
Best in Zermatt
These folks are amazing! Called from the train station about 15-minutes prior to arrival and they had a cab waiting when we arrived to take us to Firefly. Their recommendations for restaurants and things to do were right on! The room (#32) was fantastic! This was the best hotel I have stayed at in many years.
2 night romance trip
Hotel Firefly, Zermatt
Outstanding5.0 / 5
Great Find
Great Hotel and wonderful location. The staff couldn't be more helpful and professional. I would highly recommend this hotel if your looking for a perfect experience.....
3 night romance trip
Hotel Firefly, Zermatt
Outstanding5.0 / 5
Eclectic Elegance
Can't say enopugh good things about the place. About 2/3 of the way up from the train station to the gondola, making both easily walkable. Very modern building with traditional ski chalet touches with a very vibrant mood and extremely friendly and helpful staff. Having breakfast served in your own room is an extra special touch. The room was very large and comfortable,
2 night romance trip
Hotel Firefly, Zermatt
Outstanding5.0 / 5
Very upscale
Very nice facilities.
3 night trip
Hotel Firefly, Zermatt
Outstanding5.0 / 5
Excellent hotel!
Excellent hotel. the staff service is absolutely wonderful.
2 night family trip

See all reviews

Hotel Firefly, Zermatt

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