All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Maya del Carmen, Playa del Carmen

2.5 stars2.5 stars
Avenida 10 Esq. Calle 40Playa del CarmenQROO77710Mexico
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Good3.4 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
134See all 134 Hotels.com reviews
From 147 reviewsTripAdvisor Traveller Rating

Hotel Maya del Carmen, Playa del Carmen

from $130
  • Junior Suite, 1 King Bed with Sofabed
  • Suite
  • Studio, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only)

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Carmen Maya
  • Hotel Maya del Carmen
  • Maya Carmen
  • Maya del Carmen

Policies

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • Free continental breakfast
  • Barbecue grills
Things to do
  • Outdoor pool
  • Full-service spa
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed size double
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Separate dining area
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 0020-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luna Azul. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including reflexology.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Hotel Maya del Carmen, Playa del Carmen’s small print

Also known as

  • Carmen Maya
  • Hotel Maya del Carmen
  • Maya Carmen
  • Maya del Carmen

Policies

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 134 reviews

Hotel Maya del Carmen, Playa del Carmen
Outstanding5.0 / 5
Great time in Playa del Carmen
We had a great time in Playa del Carmen. Our hotel was great. Very spacious and quite comfortable.
5 night family trip
Hotel Maya del Carmen, Playa del Carmen
Good3.0 / 5
Good for one night
The hotel was good for one night. The swimming pool area and garden excellent for the kids. But inside it was not so nice or clean..
1 night family trip
Hotel Maya del Carmen, Playa del Carmen
Excellent4.0 / 5
The staff was very friendly, easy check in, and the rooms were great. Would recommend and stay here again.
4 night romance trip
Hotel Maya del Carmen, Playa del Carmen
Excellent4.0 / 5
Best friendliest staff ever.
Staying another week we liked it that much.
7 night family trip
Hotel Maya del Carmen, Playa del Carmen
Excellent4.0 / 5
Really enjoyed my stay. Hotel was in a great location & very pretty. Even though the bed was really stiff, woke up a little sore and the bed sheets had stains.
2 night family trip

See all reviews

Hotel Maya del Carmen, Playa del Carmen

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