All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Maya del Carmen, Playa del Carmen

2.5 stars
Avenida 10 Esq. Calle 40Playa del CarmenQROO77710Mexico, ‏800-491-6126
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Good3.4 / 5
Location
Great location
Pool
Great pool
Room
Room is not nice
Cleanliness
Dirty
136See all 136 Hotels.com reviews
From 136 reviewsTripAdvisor Traveller Rating

Hotel Maya del Carmen, Playa del Carmen

Hotel Info: 866-539-8117

from $39
  • Junior Suite, 1 King Bed with Sofabed
  • Suite
  • Studio, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs and cats only)

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Carmen Maya
  • Hotel Maya del Carmen
  • Maya Carmen
  • Maya del Carmen

Policies

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • Free continental breakfast
  • Barbeque grills
Things to do
  • Outdoor pool
  • Full-service spa
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed size double
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Separate dining area
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 0020-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luna Azul. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including reflexology.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Hotel Maya del Carmen, Playa del Carmen’s small print

Also known as

  • Carmen Maya
  • Hotel Maya del Carmen
  • Maya Carmen
  • Maya del Carmen

Policies

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 136 reviews

Hotel Maya del Carmen, Playa del Carmen
Poor1.0 / 5
HORRIBLE
It was HORRIBLE!!! We found bugs on the bed and roach or mice droppings in the refrigerator. The place was dirty, so was the pool.
1 night family trip
Hotel Maya del Carmen, Playa del Carmen
Fair2.0 / 5
Comfortable
The room was good , but they need more people to work there because wen you need a service they are short staff .
2 night family trip
Hotel Maya del Carmen, Playa del Carmen
Excellent4.0 / 5
One night at Chichen Itza
Very cute jungle hotel. Staff was very nice and helpful. The only down side is there are no fridges in the room or TV's.
3 night romance trip
Hotel Maya del Carmen, Playa del Carmen
Fair2.0 / 5
Glad we lest after one night
Granted, we were there on a rainy night, but we could barely find our room because the room numbers on the dark doors are painted the same color as the door. We had to FEEL for the number! The refrigerator did not work and -- gross! - there was a big glob of hair in the shower drain. Hand tiles in the bathroom were nice but could not be cleaned properly. It might have been refurbished, but it was the public, showy, areas, not the rooms. Breakfast was toast and coco puffs.
1 night trip
Hotel Maya del Carmen, Playa del Carmen
Outstanding5.0 / 5
Nice
It was a really nice place. Close to everything. Really nice.
3 night family trip

See all reviews

Hotel Maya del Carmen, Playa del Carmen

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