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Hotel Santika BSD City Serpong, Serpong

3-star3 stars
Teraskota Entertainment CenterJl.Pahlawan Seribu, CBD Lot VII-B, SerpongWest Java15321Indonesia

Art Deco hotel in Serpong with water park, water park
  • Free buffet breakfast, free WiFi, and free parking
Great location
Tasty breakfast
More comfort would be nice
Pool should be renewed
38See all 38 reviews
From 291 reviewsTripAdvisor Traveller Rating

Hotel Santika BSD City Serpong, Serpong

from $34
  • Superior Room
  • Superior Room, 2 Single Beds
  • Suite, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 8 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 17

Travelling with others


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
Things to do
  • Water park
  • Spa services on site
  • Golf lessons available nearby
  • Golfing nearby
  • Water park access (surcharge)
Working away
  • 24-hour business center
  • Meeting rooms 7
  • Conference space size (feet) - 52
  • Conference space size (meters) - 5
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 21-inch LCD TV
  • First-run movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Hotel Santika BSD City Serpong, Serpong’s small print

Also known as

  • BSD Hotel
  • Santika BSD Hotel
  • BSD Serpong City
  • Hotel BSD
  • Hotel Santika BSD
  • Hotel Santika BSD City
  • Hotel Santika BSD City Serpong
  • Santika BSD
  • Santika BSD City
  • Santika BSD City Serpong


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Cash deposit: IDR 200000 per night

Cash Breakage deposit: IDR 200000 per night for guests under 12 years old

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 300000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 200000 (from 3 to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Santika BSD City Serpong, Serpong


  • Eka Hospital - 8 min walk
  • Ocean Park - 30 min walk
  • Omni Hospital - 4.7 mi / 7.6 km
  • Living World - 5.5 mi / 8.9 km
  • Gading Raya Golf Course - 5.6 mi / 9 km
  • Summarecon Mall Serpong - 7 mi / 11.3 km
  • TangCity - 9 mi / 14.5 km
  • Gelora Bung Karno Stadium - 15.3 mi / 24.6 km

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 43 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 43 min drive
  • Serpong Rawa Buntu Station - 7 min drive
  • Serpong Station - 8 min drive
  • Pondok Jurangmangu Station - 10 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Good 7.4 From 38 reviews

Hotel Santika BSD City Serpong, Serpong
Very Good8.0
affordable but wrong bed size
One thing that does not satisfy us is the bed size. I booked a king size bed but it only come with a size of double.
Frank, us2 night family trip
Hotel Santika BSD City Serpong, Serpong
Very Good8.0
Short stay nothing flashy.
Room was clean, but toilet design including flushing bowl system could be better. Breakfast was great variety, and the mall has many local food choices - it is food galore.
ROBERT, sg2 night trip
Hotel Santika BSD City Serpong, Serpong
Very Good8.0
Basic Stay
Good Hospitality & Friend Hotel Staff... Key Card not so good. Best is the link way to shopping mall.
General, sg4 night trip
Hotel Santika BSD City Serpong, Serpong
Good value for money but too noisy
Good value for money. Breakfast spread is good with lot of local varieties and western options. Too noisy in the night specially road facing rooms.
Ashok Nath, as3 night business trip
Hotel Santika BSD City Serpong, Serpong
One night in BSD
Overall is ok
MARHENDRA, as1 night family trip

See all reviews

Hotel Santika BSD City Serpong, Serpong

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