Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

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Primary image
Indoor pool
42-inch flat-screen TV with premium channels, iPod dock
Hypo-allergenic bedding, individually furnished, desk, laptop workspace
42-inch flat-screen TV with premium channels, iPod dock

Overview of Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

3.0 star property
Suburban hotel with indoor pool, near River Walk

8.0/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $98
Price available on 9/8/2022
Map
603 Navarro St, San Antonio, TX, 78205
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown San Antonio
  • River Walk - 3 min walk
  • Alamo - 7 min walk
  • Henry B. Gonzalez Convention Center - 10 min walk
  • Alamodome - 29 min walk
  • San Antonio Majestic Theater - 1 min drive
  • Market Square - 4 min drive
  • Pearl District - 6 min drive
  • San Antonio Zoo and Aquarium - 11 min drive
  • AT&T Center - 12 min drive
  • Lackland Air Force Base - 14 min drive

Getting around

  • San Antonio International Airport (SAT) - 15 min drive
  • San Antonio Station - 21 min walk

About this property

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX

Home2 Suites by Hilton San Antonio Downtown - Riverwalk, TX offers a great location, putting you within just a 10-minute walk of River Walk and Alamo. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Also, Lackland Air Force Base and Henry B. Gonzalez Convention Center are within a short drive. The helpful staff and family-friendly amenities get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 128 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 30 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Uncovered onsite valet parking (USD 37 per day; includes in/out privileges)
  • Uncovered onsite extended parking (USD 200 per stay)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's games

What to do

  • Winery tours nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference space (740 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Double sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: USD 1.25 per accommodation, per night

Renovations and closures

This property is undergoing renovations from September 12 2022 to January 31 2023 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Uncovered valet parking costs USD 37 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Uncovered extended parking costs USD 200 per stay
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Home2 Suites Hilton Aparthotel
Home2 Suites Hilton Aparthotel San Antonio Downtown TX Riverwalk
Home2 Suites by Hilton San Antonio Downtown Riverwalk TX

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.3/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

8/10 Very Good

Ibsahim, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

1st room had leaky kitchen sink and room was hot. They Came to fix it but the air still never went below 72 so we had to switch rooms in the next room the air was a lot better. We were just pointed at breakfast time was 6 to 9 during the week and 7 to 10 during the weekends we did not eat breakfast since six was too early by the time we got out the door breakfast was over. Then finally on Saturday when we were checking out we thought we would not leave and have breakfast got up at six went down and they were not serving breakfast till seven did not like the parking situation was not informed on how the parking was and we had to pay extra to park a couple blocks away. Which ended up being all together at least $15 a day and night and then 20 on Sundays if we needed to check our vehicle out it was every time we checked our vehicle and it was $10 so we ended up doing more stuff around the hotel so we didn’t have to keep coming in and out
Valerie, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Bad experience
The hotel has no parking to start off with but they don't mention this before you book, you either have to pay them $40 a night for valet parking or find somewhere else to park. They don't do house keeping on your room unless you request it and once again they don't mention this so you won't find out until you get back to your room at night and find everything like you left it. We asked for towels atleast since we didn't get our room serviced and was told to come down 12 floors and pick them up at the front desk cuz they couldn't even take them to our room. I was overcharged by $40 I don't know if I was charged for valet parking or what but I didn't use valet parking. The room was ok but for that prize I have been in better hotels. Overall I did not like my stay at this hotel and will never stay there again. The breakfast lounge was so small and it was almost impossible to get your food and enjoy it, we didn't even bother to go to breakfast on our second day. I do not recommend to anyone get yourself a better hotel for that prize.
Joaquin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, walking distance to markets and river walk.
Shayne, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Dirty, dirty, dirty, and foul smell
Floors were stained very bad. When we opened the curtains, there was a foul smell. Guess it was coming from the curtains as the smell went away after 30 minutes or so. My daughter’s white socks were completely black from the dirty floors after just a few minutes of walking around the room. Disgusting to say the least. There are cleaner and better hotels within the same area. Would not recommend this hotel at all.
Simon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
Nice stay, I'd return. They young lady that checked me out was very polite as well as the younger girl that checked me in.
Marquita, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Very friendly staff and parking staff
Gerald, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Tiny pool
The pool was tiny!!! The kids were looking forward to the pool but was disappointed when they saw how little it was.
1-night trip
Verified Hotels.com guest review

2/10 Poor

The bed was squeakier than the one I had in Mexico when I grew up poor, the carpet was stained all over, the windows had fencing as if I was in jail. Terrible room quality, nothing else was available for an upgrade since all rooms were the same.
Edgar, 3-night family trip
Verified Hotels.com guest review