4-star beachfront hotel with spa, near Ponta Negra Beach
8.2/10 Very good
147 verified Hotels.com guest reviews
Popular amenities
Free breakfast
Free parking
Pool
Free WiFi
Airport transfer
Gym
Rua Francisco Gurgel,1160 - Ponta Negra, Natal, RN, 59090-050
Room options
About this area
What's nearby
In Ponta Negra
Ponta Negra Beach - 6 min walk
Getting around
Natal (NAT-Governador Aluizio Alves Intl.) - 61 min drive
Natal Padre Joao Maria Station - 10 min drive
Natal Alecrim II Station - 11 min drive
Natal Quintas Station - 12 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Trilha do Camarão - 3 min walk
Paprika - 3 min walk
Camarões Potiguar - 4 min walk
O Peixe - 4 min walk
Camarões - 4 min walk
About this property
Esmeralda Praia Hotel
Esmeralda Praia Hotel is a great choice for your beach stay in Natal, putting you near activities such as snorkelling, parasailing and windsurfing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Offering a beachfront location, Restaurante Esmeralda serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a free kid's club and a poolside bar.
Languages
English, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
Safety measures
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
235 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in/out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle*
Off-site
Area shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Free supervised childcare/activities
Children's menu
What to do
On the beach
Shopping
Pool table
Access to nearby outdoor pool
Access to nearby health club
Ecotours nearby
Parasailing nearby
Snorkelling nearby
Scooter/moped hire nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (70 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Pool umbrellas
Facilities
2 buildings/towers
Built in 2007
Garden
Terrace
Library
Television in common areas
Fitness centre
An outdoor pool
Arcade/games room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible parking
Languages
English
Italian
Portuguese
Spanish
Room amenities
Be entertained
21-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Blackout curtains
Turndown service
Pillow-top mattress
What to enjoy
In-room massage
Lanai
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.
Dining
Restaurante Esmeralda – This beachfront brasserie serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for BRL 180.00 per night
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Guests are provided with hand sanitiser.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards.
Also known as
Esmeralda Praia
Esmeralda Praia Hotel
Esmeralda Praia Hotel Natal
Esmeralda Praia Natal
Esmeralda Praia Hotel Natal, Brazil
Esmeralda Praia Hotel Hotel
Esmeralda Praia Hotel Natal
Esmeralda Praia Hotel Hotel Natal
Frequently asked questions
Does Esmeralda Praia Hotel offer free cancellation for a full refund?
Yes, Esmeralda Praia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Esmeralda Praia Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Esmeralda Praia Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Esmeralda Praia Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Esmeralda Praia Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Esmeralda Praia Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Esmeralda Praia Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Esmeralda Praia Hotel and nearby?
Have fun with nearby activities such as parasailing, snorkelling and windsurfing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Esmeralda Praia Hotel also has 2 bars, an outdoor pool and a sauna, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Esmeralda Praia Hotel?
Yes, Restaurante Esmeralda offers al fresco dining and ocean views. Nearby restaurants include Trilha do Camarão (3-min walk), Paprika (3-min walk) and Camarões Potiguar (4-min walk).
Does Esmeralda Praia Hotel have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Esmeralda Praia Hotel like?
Esmeralda Praia Hotel is located on the Strip in Ponta Negra, a short 6-minute walk from Ponta Negra Beach and 6 minutes' walk from Craft Fair of Ponta Negra.
Reviews
8.2
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
8.8/10
Cleanliness
8.1/10
Staff & service
8.0/10
Amenities
8.5/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
18 Mar 2022
Hotel is more family oriented and economic friendly. The staff is 10/10 and had many options to eat (all inclusive bf, lunch and dinner). The only issue was that the rooms could have been upgraded. For the price we paid, it is a real bargain. But I can see how people can not give it 5 stars. Kids running around, outdated bathroom and loud music until 10pm are not for everyone but they were fine for us. Gym could be a lot better. It was in a 10x15 room with outdated machines.
Christian
Christian, 4-night romance trip
Verified Expedia guest review
4/10 Fair
7 Jul 2019
Kenneth
Kenneth, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Apr 2018
Exceptional
Absolutely lovely hotel. Great location, great facilities, great staff, caters for everything you need and more. Would 100% recommend this hotel.
Ian
Verified Hotels.com guest review
10/10 Exceptional
8 Mar 2016
Super value for great beach hotel.
Everything was great super good value for very well designed hotel. Rooms cry large and nice design, food was good and service great. Only thing they could improve on is install premium bedding as the bed was large but not very comfortable same for pillows it wouldn't take much to raise the bar.
Winslow
Verified Hotels.com guest review
4/10 Fair
31 Dec 2015
The online reservation did not go through, the air conditioned did not work well in the beginning, we called the front desk, they said they would send somebody up and never did, we figure it out by ourselves. The food was ok, not great.Hotel staff very friendly.
Claudia
Verified Hotels.com guest review
8/10 Very good
3 Jul 2014
The bartenders would constantly tell you they were out of the cheaper local beer to sell you the higher pirced american beer. If you walked up to the cooler and pointed out that they still had it they would pretend that they didn't understand you. Seems like a bad thing to pull on a group of four that was drinking nearly a case of beer per day plus other drinks.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
27 Jun 2014
Excellent hotel close to the beach
Fabulous hotel in an excellent location. The staff are friendly and helpful and very safety conscious too. I would definitely stay here again.
kevin
Verified Expedia guest review
8/10 Very good
16 Jun 2014
You must pay for water, they charge for that. Also chek what do you buy. I had free lunch and they were goung to charge me for that
Verified traveller
Verified Expedia guest review
6/10 Good
18 Aug 2013
Nice hotel with terrible customer service
Terrible customer service!
1. I changed my reservation on this website about 2-3 weeks before arriving to add one more guest to the room as a friend decided to travel to natal with me. When we arrived they still had a reservation for one only and made us wait about 20 minutes for the room
To be organised. They don't have a bar open after 10 PM for you to have a drink while you wait. When the room was ready we came up to find a room with a double bed. We had to call reception again to complain and this time they sent a maid to change the double into two singles. Another 15 minutes.
2. Tw next day we found a voucher on our bed after working all day and took it downstairs to the pool bar to have our complimentary drink. When we arrived we were told it was only for one person. Came up to reception and the man there couldn't give us a other as the manager wasn't in (even though it was just a printed piece of paper) so we had to pay for the other drink.
3. That night I wanted to leave a comment about point 2 and asked the receptionist where I could do that to which he replied I would be left a form on the bed 24 hours before checking out, to which I explained I was leaving at 7:45 AM the next morning, and he said he didn't have any. No form was left on my bed.
Customer service - 0
