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Esmeralda Praia Hotel

Photo gallery for Esmeralda Praia Hotel

Outdoor pool, pool umbrellas
On the beach
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Esmeralda Praia Hotel

Esmeralda Praia Hotel

4.0 star property
4-star beachfront hotel with spa, near Ponta Negra Beach

8.2/10 Very good

147 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Rua Francisco Gurgel,1160 - Ponta Negra, Natal, RN, 59090-050

Room options

About this area

What's nearby

  • In Ponta Negra
  • Ponta Negra Beach - 6 min walk

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 65 min drive
  • Natal Padre Joao Maria Station - 10 min drive
  • Natal Quintas Station - 12 min drive
  • Natal Sta. Catarina Station - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Trilha do Camarão - 3 min walk
  • Paprika - 3 min walk
  • Camarões Potiguar - 4 min walk
  • O Peixe - 4 min walk
  • Camarões - 4 min walk

About this property

Esmeralda Praia Hotel

Esmeralda Praia Hotel is a great choice for your beach stay in Natal, putting you near activities such as snorkelling, parasailing and windsurfing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Offering a beachfront location, Restaurante Esmeralda serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a free kid's club and a poolside bar.

Languages

English, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 235 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Area shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On the beach
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Ecotours nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (70 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 21-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Turndown service
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Lanai

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

Dining

Restaurante Esmeralda – This beachfront brasserie serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for BRL 180.00 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

This property accepts major credit cards.

Also known as

Esmeralda Praia Hotel Natal
Esmeralda Praia Hotel
Esmeralda Praia Natal
Esmeralda Praia
Esmeralda Praia Hotel Natal, Brazil
Esmeralda Praia Hotel Hotel
Esmeralda Praia Hotel Natal
Esmeralda Praia Hotel Hotel Natal

Frequently asked questions

Does Esmeralda Praia Hotel offer free cancellation for a full refund?
Yes, Esmeralda Praia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Esmeralda Praia Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Esmeralda Praia Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Esmeralda Praia Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Esmeralda Praia Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Esmeralda Praia Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Esmeralda Praia Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Esmeralda Praia Hotel and nearby?
Have fun with nearby activities such as parasailing, snorkelling and windsurfing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Esmeralda Praia Hotel also has 2 bars, an outdoor pool and a sauna, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Esmeralda Praia Hotel?
Yes, Restaurante Esmeralda offers al fresco dining and ocean views. Nearby restaurants include Trilha do Camarão (3-min walk), Paprika (3-min walk) and Camarões Potiguar (4-min walk).
Does Esmeralda Praia Hotel have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around Esmeralda Praia Hotel like?
Esmeralda Praia Hotel is located on the Strip in Ponta Negra, a short 6-minute walk from Ponta Negra Beach and 6 minutes' walk from Craft Fair of Ponta Negra.

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.1/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Hotel is more family oriented and economic friendly. The staff is 10/10 and had many options to eat (all inclusive bf, lunch and dinner). The only issue was that the rooms could have been upgraded. For the price we paid, it is a real bargain. But I can see how people can not give it 5 stars. Kids running around, outdated bathroom and loud music until 10pm are not for everyone but they were fine for us. Gym could be a lot better. It was in a 10x15 room with outdated machines.
Christian, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Kenneth, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional
Absolutely lovely hotel. Great location, great facilities, great staff, caters for everything you need and more. Would 100% recommend this hotel.
Verified Hotels.com guest review

10/10 Exceptional

Super value for great beach hotel.
Everything was great super good value for very well designed hotel. Rooms cry large and nice design, food was good and service great. Only thing they could improve on is install premium bedding as the bed was large but not very comfortable same for pillows it wouldn't take much to raise the bar.
Verified Hotels.com guest review

4/10 Fair

The online reservation did not go through, the air conditioned did not work well in the beginning, we called the front desk, they said they would send somebody up and never did, we figure it out by ourselves. The food was ok, not great.Hotel staff very friendly.
Verified Hotels.com guest review

8/10 Very good

The bartenders would constantly tell you they were out of the cheaper local beer to sell you the higher pirced american beer. If you walked up to the cooler and pointed out that they still had it they would pretend that they didn't understand you. Seems like a bad thing to pull on a group of four that was drinking nearly a case of beer per day plus other drinks.
Verified Expedia guest review

10/10 Exceptional

Excellent hotel close to the beach
Fabulous hotel in an excellent location. The staff are friendly and helpful and very safety conscious too. I would definitely stay here again.
Verified Expedia guest review

8/10 Very good

You must pay for water, they charge for that. Also chek what do you buy. I had free lunch and they were goung to charge me for that
Verified Expedia guest review

6/10 Good

Nice hotel with terrible customer service
Terrible customer service! 1. I changed my reservation on this website about 2-3 weeks before arriving to add one more guest to the room as a friend decided to travel to natal with me. When we arrived they still had a reservation for one only and made us wait about 20 minutes for the room To be organised. They don't have a bar open after 10 PM for you to have a drink while you wait. When the room was ready we came up to find a room with a double bed. We had to call reception again to complain and this time they sent a maid to change the double into two singles. Another 15 minutes. 2. Tw next day we found a voucher on our bed after working all day and took it downstairs to the pool bar to have our complimentary drink. When we arrived we were told it was only for one person. Came up to reception and the man there couldn't give us a other as the manager wasn't in (even though it was just a printed piece of paper) so we had to pay for the other drink. 3. That night I wanted to leave a comment about point 2 and asked the receptionist where I could do that to which he replied I would be left a form on the bed 24 hours before checking out, to which I explained I was leaving at 7:45 AM the next morning, and he said he didn't have any. No form was left on my bed. Customer service - 0
Verified Hotels.com guest review

8/10 Very good

ANNDERSON, 5-night trip
Verified Hotels.com guest review