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Crystal Palace Hotel

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Reception
Twin Room | Minibar, in-room safe, desk, soundproofing
Standard Double Room | Minibar, in-room safe, desk, soundproofing
Junior Suite | Minibar, in-room safe, desk, soundproofing
Standard Triple | Minibar, in-room safe, desk, soundproofing

Overview of Crystal Palace Hotel

Crystal Palace Hotel

3.5 star property
3.5-star hotel with restaurant, near Artisan Market

8.0/10 Very good

190 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
AV 18 de Julio 1210, Montevideo, 11100
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Montevideo Centro

Getting around

  • Montevideo (MVD-Carrasco Intl.) - 46 min drive
  • Montevideo Dr. Lorenzo Carnelli Station - 6 min drive
  • Montevideo Central Station - 9 min drive
  • Montevideo Yatay Station - 19 min drive
  • Area shuttle (surcharge)

Restaurants

  • Las Cibeles - 2 min walk
  • Shawarma Ashot - 2 min walk
  • Pacharán Taberna Vasca - 3 min walk
  • Ruffino - 3 min walk
  • Pizza Subte - 4 min walk

About this property

Crystal Palace Hotel

Located near a train station, Crystal Palace Hotel is a great choice for a stay in Montevideo. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Fellow travellers like the helpful staff and location.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 59 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 9.00 per day)

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All residents of Uruguay may be charged the national value-added tax (10%) from 15 November to the day after Easter. However, business travellers from firms in Uruguay may be charged the value-added tax year round. Travellers on a tourist visa are exempt from this tax.

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 9 for adults and USD 9 for children (approximately)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Parking

  • Covered self-parking costs USD 9.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Palace Hotel Montevideo
Crystal Palace Montevideo
Crystal Palace Hotel Hotel
Crystal Palace Hotel Montevideo
Crystal Palace Hotel Hotel Montevideo

Frequently asked questions

Does Crystal Palace Hotel offer free cancellation for a full refund?
Yes, Crystal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crystal Palace Hotel?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Crystal Palace Hotel on 15 Dec 2022 start from $68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crystal Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crystal Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crystal Palace Hotel?
Yes. Self-parking costs USD 9.00 per day.
What are the check-in and check-out times at Crystal Palace Hotel?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Crystal Palace Hotel?
No, this hotel doesn't have a casino, but Radisson Victoria Plaza Casino (12-min walk) and Maronas Entertainment (12-min drive) are both nearby.
What is there to do at Crystal Palace Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Crystal Palace Hotel?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Pizza Subte (4-min walk), Chivilandia (4-min walk) and La Pasiva (5-min walk).
Does Crystal Palace Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Crystal Palace Hotel like?
Crystal Palace Hotel is a short 10-minute walk from Independence Plaza and 2 minutes' walk from Cagancha Square. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

7.9/10

Staff & service

6.7/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Great location , horrible staff
The location is great , the value is excellent, rates are probably very low because of the pandemic , all the staff aside from housekeeping, could use a class on “ hospitality business 101 “ there were times I thought I was invisible , they either ignore you , or they are just rude …. Room was ok and for this price I don’t complaint the only problem the bathroom sink didn’t have a p trap and every night had to plug the sink , to avoid sleep with sewer odor …come on a simple cheap fix ….
Daniel, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Melvin, 1-night trip
Verified Expedia guest review

6/10 Good

Property looks well kept and clean. However, the room could have a more detailed maintenance.
Martha, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I like the hallway, main entrance. Large entrance with big sofa and water come down.
4-night family trip
Verified Expedia guest review

6/10 Good

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

The rooms need to be updated.The bathroom smelled of urine. The carpet in the room and hallway smelled. The bathroom door handle was loose. The hotel lobby and where they had the buffet breakfast were the only yhings that looked updated. The staff was not friendly or welcoming at all.
Roe, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Great location Great Service!
It is a great location walking distance to many museums, the old Montevideo and restaurant. Service was great, Maid derive outstanding. Comfortable bed and pillows. Nice diverse breakfast.
daniel, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great service
They are very helpful at the desk and held our luggage so we could go on an overnight to Colonia. They told us we’re to get a plug so we could plug in our phone and are very pleasant to deal with.
daniel, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great service
Breakfast was nice lots of fruit and sweet breads.
daniel, 2-night romance trip
Verified Hotels.com guest review