Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Montevideo, Uruguay
1 room, 2 adults

Crystal Palace Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Connecting/adjoining rooms available
  • Free WiFi
AV 18 de Julio 1210, Montevideo, 11100, Uruguay

3.5-star hotel with restaurant, near Artisan Market
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Uruguay may have travel restrictions in place due to COVID-19. Find out more

  • Property looks well kept and clean. However, the room could have a more detailed…Feb 23, 2020
  • I like the hallway, main entrance. Large entrance with big sofa and water come down.Feb 20, 2020

Crystal Palace Hotel

from $52
  • Standard Double Room
  • Superior Room
  • Junior Suite
  • Standard Triple
  • Standard Twin Room

What’s around Crystal Palace Hotel

Landmarks

  • In Centro
  • Artisan Market - 4 min walk
  • Contemporary Art Museum - 6 min walk
  • Solis Theater - 15 min walk
  • Independence Plaza - 16 min walk
  • Puerto de Montevideo - 28 min walk
  • Monumento La Carreta - 2.4 mi / 3.9 km
  • Castillo Pittamiglio - 2.9 mi / 4.7 km

Getting around

  • Carrasco Intl. Airport (MVD) - 21 min drive
  • Montevideo Central Station - 21 min walk
  • Montevideo Penarol Station - 14 min drive
  • Montevideo Dr. Lorenzo Carnelli Station - 15 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Uruguay may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking * on site

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 30-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crystal Palace Hotel’s small print

Also known as

  • Crystal Palace Hotel Montevideo
  • Crystal Palace Montevideo
  • Crystal Palace Hotel Hotel
  • Crystal Palace Hotel Montevideo
  • Crystal Palace Hotel Hotel Montevideo

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • All citizens of Uruguay may be charged the national value-added tax (10%) from November 15 to the day after Easter. However, business travelers from firms in Uruguay may be charged the value-added tax year round. Foreigners on a tourist visa are exempt from this tax.

Optional extras

Self parking costs USD 9.00 per day

Rollaway beds are available for USD 40.0 per night

Buffet breakfast is offered for an extra charge of USD 9 for adults and USD 9 for children (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crystal Palace Hotel

  • Does Crystal Palace Hotel offer free cancellation for a full refund?
    Yes, Crystal Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crystal Palace Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crystal Palace Hotel?
    Yes. Self parking costs USD 9.00 per day.
  • Are pets allowed at Crystal Palace Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crystal Palace Hotel?
    You can check in from 2 PM to midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Crystal Palace Hotel?
    Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include Epa-Babá (3-min walk), Pizza Subte (4-min walk), and Chivilandia (4-min walk).
  • Is there an onsite casino at Crystal Palace Hotel?
    No, this hotel doesn't have a casino, but Radisson Victoria Plaza Casino (12-min walk) and Maronas Entertainment (12-min drive) are both nearby.
  • What is there to do near Crystal Palace Hotel?
    Recommended spots to visit include Artisan Market (4-min walk) and Contemporary Art Museum (6-min walk), along with Solis Theater (15-min walk) and Independence Plaza (0.9 mi).

Recent reviews

Good 7.8 From 44 reviews

Fair 4.0
The rooms need to be updated.The bathroom smelled of urine. The carpet in the room and hallway smelled. The bathroom door handle was loose. The hotel lobby and where they had the buffet breakfast were the only yhings that looked updated. The staff was not friendly or welcoming at all.
Roe, us3 night trip
Exceptional 10.0
Great location, great service
They are very helpful at the desk and held our luggage so we could go on an overnight to Colonia. They told us we’re to get a plug so we could plug in our phone and are very pleasant to deal with.
daniel, us1 night romance trip
Exceptional 10.0
Great location, great service
Breakfast was nice lots of fruit and sweet breads.
daniel, us2 night romance trip
Exceptional 10.0
Good place, perfect location, great staff,acceptable breakfast. and good hygiene
Monica, us5 night trip
Very Good 8.0
Happy with the staff abd services.
asoccecua@hotma, us6 night trip
Very Good 8.0
was nice overall. Excellent location. Staff was super helpful and always available to help as we needed.
us3 night trip
Exceptional 10.0
Service was great and friendly . The breakfast buffet was great and offering , eggs, French toast and Mini Pancakes .
Gustavo, usFamily trip
Exceptional 10.0
Great location Great Service!
It is a great location walking distance to many museums, the old Montevideo and restaurant. Service was great, Maid derive outstanding. Comfortable bed and pillows. Nice diverse breakfast.
daniel, mx2 night romance trip
Very Good 8.0
Great location!
ca6 night trip
Fair 4.0
Very Average Hotel
I wouldn't recommend this hotel.
au3 night trip

Crystal Palace Hotel

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