Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

Photo gallery for Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

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On the beach, beach volleyball, beach bar
On the beach, beach volleyball, beach bar
On the beach, beach volleyball, beach bar
Water park

Overview of Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

4.0 star property
All-inclusive Ixtapa resort with 1 outdoor pools, connected to a shopping centre

7.8/10 Good

464 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Waterslide
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • La Ropa Beach - 18 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 24 min drive

About this property

Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

4-star all-inclusive resort connected to a shopping centre
Consider a stay at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive and take advantage of 18 holes of golf, a swim-up bar and a beach bar. This resort is a great place to bask in the sun with a beachfront location and beach volleyball. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a body wrap or a manicure/pedicure. The on-site international cuisine buffet restaurant, Windows, features pool views. Aerobics classes and yoga classes are offered at the gym; other things to do include volleyball. WiFi in public areas (surcharge) is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • An outdoor pool and a children's pool, with a waterslide, pool umbrellas and a swim-up bar
  • Free self-parking
  • 2 outdoor tennis courts, wedding services and 4 meeting rooms
  • ATM/banking services, multilingual staff and tour/ticket information
  • Guest reviews speak well of the beach locale, helpful staff and WiFi
Room features
All 285 rooms include comforts, such as furnished balconies and laptop-compatible safes, as well as thoughtful touches, such as climate-controlled air conditioning.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Memory foam beds and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with satellite channels and DVD players
  • Video game consoles, coffee/tea makers and daily housekeeping

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 285 units
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Bike rentals nearby
  • Golf lessons nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference centre (1389 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 18 holes of golf
  • An outdoor pool
  • Spa services
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Video game console
  • DVD player
  • 32-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Local maps

Special features

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Dining

Windows – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Bluewater Grill – Overlooking the ocean, this steakhouse specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Tamarindo Restaurant – Overlooking the pool, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. A children's menu is available. Open selected days.
Da Mario – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Coco Cafe – This café only serves light fare. Open 24 hours. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 25 (1-device limit, rates may vary)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Ixtapa Sunscape
Pacifico Dorado
Sunscape Dorado
Sunscape Dorado Pacifico
Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort
Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
Sunscape Dorado Pacifico Resort All Inclusive
Hotel Dorado Pacifico
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Sunscape Dorado Pacifico All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort
Sunscape Dorado Pacifico Resort
Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico
Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel
Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa
Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
Sunscape Dorado Pacifico Resort All Inclusive
Sunscape Dorado Pacifico Ixtapa All Inclusive
Sunscape Dorado Pacifico All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort Spa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive

Frequently asked questions

Does Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , volleyball and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive also has a water slide and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Yes, Windows offers international cuisine and ocean views. Nearby restaurants include Casa Morelos (5-min walk), Emilio's Pizza (5-min walk) and Deborah's Restaurant (5-min walk).
Does Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive like?
Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive is located on the waterfront, a short 3-minute walk from El Palmar Beach and 6 minutes' walk from Magic World Aquapark.

Overall score and ratings

7.8

Good

8.7/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.9/10

Property conditions & facilities

7.7/10

Eco-friendliness

10/10 Exceptional

Jae seong, 3-night trip
Verified Hotels.com guest review

4/10 Fair

we have been going there since 2013 and slowly declining food is terrible ran out of food at buffet...stuff is great ...owner cutting back just to make money....covid test $50,00 PER PERSON can get it at airport for $25.00....not very happy
Brent, 7-night romance trip
Verified Orbitz guest review

2/10 Poor

A very aloof approach to customer service. Also property claims to be “all inclusive” and then everything is an additional fee including Internet, room service, etc. Also, food was TERRIBLE! Consistently bland across the board. Many of us felt this way; I wasn’t alone. We also had an incident where my son was bullied by resort staff to pay a taxi driver 200 pesos for returning a lost wallet. They called him a “baby.” It was a terrible experience.
Chandra, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

SCOTT, 7-night trip
Verified Expedia guest review

6/10 Good

The staff was amazing!
Cheryl, 7-night trip
Verified Expedia guest review

8/10 Very good

Ana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ernestina, 4-night trip
Verified Expedia guest review

6/10 Good

I rather just not say, just was really disappointed not at all what expected for a family vacation.
6-night family trip
Verified Expedia guest review

2/10 Poor

This hotel is terrible is dirty old and if they are fixing something they just do a Mickey mouse. It was outdated bugs in the room in the hallways and the balcony. The elevator was okd and dirty.
9-night family trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review