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Fragrance Hotel - Bugis, Singapore

2 stars
33 Middle RoadSingapore188942Singapore, ‏800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Clean
Comfort
Uncomfortable
150See all 150 Hotels.com reviews
From 382 reviewsTripAdvisor Traveller Rating

Fragrance Hotel - Bugis, Singapore

Hotel Info: 866-539-8117

from $71
  • Family Room
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Other information

  • Smoke-free property

In the hotel

Working away
  • 24-hour business center
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator/lift

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Recent reviews

Good 3.1 /5 from 150 reviews

Fragrance Hotel - Bugis, Singapore
Excellent4.0 / 5
Good for budget hotel
Convenient, great location, near mrt, walking distance to shoppin malls
4 night romance trip
Fragrance Hotel - Bugis, Singapore
Good3.0 / 5
OK for short stay
Had a brief stay here. They tried to give me a windowless room even though i booked one with a window. They did eventually switch rooms. Wifi signal was pretty bad here, no fridge and bathroom and shower are one, which i didn't mind that much since i was only here for a short while. The 7/11 next door was very convenient as was the bus stop in front/across the hotel which can take you to the Marina area. There is shopping a couple blocks up in Burgis and restaurants on the next block but i wouldn't say this is an ideal area in the center of the action.
1 night trip
Fragrance Hotel - Bugis, Singapore
Excellent4.0 / 5
Brand new Coach shoes gone
Hotel stay was ok until the last day when my friend realized that she is missing her brand new Coach shoes. The only problem though was she did not tell me so we were not able to complain to management,
2 night trip with friends
Fragrance Hotel - Bugis, Singapore
Fair2.0 / 5
Not my favorite
The hotel is fine, and the area is nice. The rooms were clean. I had a few problems with checking in and my reservation with hotels.com. The service was sub-par of other hotels. The front desk staff during the day was the most helpful and friendly, but they have trouble with communicating between shifts I think, because when I followed up with the evening staff, they had no idea what i was talking about when I asked if the transactions had been resolved.
3 night trip with friends
Fragrance Hotel - Bugis, Singapore
Poor1.0 / 5
Would not use again!
The lobby was nice and clean except very rude reception staff. The room was small without window which was expected but did not expect toilet to be smelling of sewage. Water gets cold very quickly, and shower head was rusty and old. The shower head is actually situated right above the toilet. So, when you finish your shower, remember to dry the toilet before you use it. Make sure you bring a spare towel, the towels had a funny smell to them. The wifi was so slow, it was impossible to get enough connection to find any information online. Totally not impressed. Maybe the general hotel price in SG is expensive but this is totally not worth it. I would not use this hotel again. Small is ok, but funny smell, unfriendly staff and poor wifi is really no good!
1 night trip with friends

See all reviews

Fragrance Hotel - Bugis, Singapore

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