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Resorts World Awana

Photo gallery for Resorts World Awana

Exterior
Outdoor pool
Club Suite | Desk, bed sheets
Mansion | Living area | 32-inch TV with satellite channels
Club Suite, 2 Twin Beds | Desk, bed sheets

Overview of Resorts World Awana

Resorts World Awana

4.0 star property
4-star resort with 2 restaurants, near Genting Highlands Premium Outlets

7.0/10 Good

839 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
KM13, Genting Highlands, Genting Highlands, Pahang, 69000

Guests rated this location 7.3/10 - Good

Main amenities
  • Daily housekeeping
  • Golf course
  • 2 restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free theme park shuttle
  • Free casino shuttle
  • 3 outdoor tennis courts
  • Fitness center
  • Self parking
  • 3 coffee shops/cafes
Feel at home
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

About this area

What's nearby

  • Genting Highlands Premium Outlets - 8 min walk
  • Genting Skyway - 6 min drive
  • Genting SkyWorlds Theme Park - 21 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 58 min drive
  • Kuala Lumpur International Airport (KUL) - 86 min drive
  • Batang Kali Station - 27 min drive
  • Rasa Station - 32 min drive
  • Kuala Lumpur Gombak Station - 35 min drive
  • Free area shuttle
  • Free casino shuttle
  • Free theme park shuttle

Restaurants

  • The Coffee Bean & Tea Leaf @ Genting Premium Outlets - 11 min walk
  • Dome Café @ Genting Premium Outlets - 9 min walk
  • Starbucks - 10 min walk
  • Pao Xiang Bah Kut Teh - 10 min walk
  • The Chicken Rice Shop - 9 min walk
Map

About this property

Resorts World Awana

Resorts World Awana features a golf course and puts you 0.4 mi (0.7 km) from Genting Highlands Premium Outlets. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the pool bar. Other highlights at this upscale resort include an outdoor pool, a theme park shuttle, and a snack bar/deli. The overall property condition and location get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 410 units

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Secured covered onsite self parking (MYR 18.00 per day)

Offsite

  • Free area shuttle
  • Free casino shuttle
  • Free theme park shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 3 coffee shops
  • Poolside bar
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Grocery/convenience store

What to do

  • Archery
  • Golfing

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • Limo or town car service
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • 3 outdoor tennis courts
  • 24-hour pool access

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 36.00 for adults and MYR 18.00 for children

Parking

  • Covered self parking costs MYR 18.00 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Guests can rest easy knowing there's a smoke detector on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Awana Genting Highlands
Resorts World Genting Awana Hotel Genting Highlands
Awana Hotel Genting Highlands
Hotel Awana
Awana Genting Highlands Hotel Genting Highlands
Awana Resort Genting Highlands
Awana Genting Highlands Hotel
Resorts World Genting Awana Hotel
Resorts World Genting Awana Genting Highlands
Resorts World Genting Awana
Resorts World Awana Resort Genting Highlands
Resorts World Awana Resort
Resorts World Awana Genting Highlands
Awana Hotel
Resorts World Awana Resort
Resorts World Awana Genting Highlands
Resorts World Awana Resort Genting Highlands

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Resorts World Awana?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Resorts World Awana?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Resorts World Awana?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Resorts World Awana?
Yes. Self parking costs MYR 18.00 per day.
What are the check-in and check-out times at Resorts World Awana?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Resorts World Awana and nearby?
Have fun with onsite activities such as archery, and practice your swing at the golf course. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Resorts World Awana?
Yes, there are 2 onsite restaurants, featuring poolside dining.
What's the area around Resorts World Awana like?
Resorts World Awana is located a short 8-minute walk from Genting Highlands Premium Outlets. Travelers give top marks for the resort's prime location.

Reviews

7.0

Good

7.0/10

Cleanliness

7.0/10

Staff & service

6.9/10

Amenities

6.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Very Good

Ali, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth the money
For the price paid I expected more. I had an executive room but it wasn't that glamorous and to get hot water in the shower you had to turn the knob in the cold direction which was confusing.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jesslin, 2-night trip
Verified Hotels.com guest review

6/10 Good

Poor Maintenance
The hotel is spacious. Can feel the fresh air. I think due to pandemic period, there’s plenty of upgrade and improvement needed for the hotel. In the room, the soap dispensers were rusty. The kettle was also rusty and I have it changed. The wardrobe is giving way. I stayed on the 22nd floor with a balcony. The room has many many small insects and flying ants.
Jenny, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

NAZIMA BINTE, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Room size is good with 2 queens bed nice for 4pax reasonable price. Room is bright and clean. I like the new look of Awana, gym is equipped with technogym and have a yoga room with mirror. Restaurant ambient is nice, facing pool wt live band. Food is good. Weekend roast not bad. Happy hour is a good deal! Used to get check out gift (flower/plant) is lovely! But not this trip. cons: mosquitoes at lobby waiting area. construction noise
Verified Expedia guest review

6/10 Good

The housekeeping of the room not properly done, lots of ants on the table and when asked for makeup room they only made the bed but not clean up the room. The variety of the breakfast limited, which is not worth the money
Verified Expedia guest review

2/10 Poor

Poor experience at Awana
Room wasn’t ready till after 5.30pm n had issues with no heated shower. Was promised 25th floor by Assistant front desk Manager Ms Kay but was given 19th floor instead. There’s only 1 free mini shuttle bus to outlet mall which runs every hour but all guests needed transfer which made the wait unbearable. Hotel does not provide bag storage service after checking out of hotel which is frustrating when u needed to get something at the mall quickly before leaving the hotel totally which is really unacceptable.
Eileen, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good with the low season price at RM205. The hotel room was newly renovated with greenery view but the public toilet at the lobby was very old and no water supply. Very poor maintenance car park, no lift access to the hotel lobby, feeling unsafe. Bad facilities if you pay at normal room price where might charge at least RM300 - 400/night. Two dining restaurants at the hotel but a slightly expensive with the portion (Awana garden hotpot restaurant) but the view and environment were good.
kai see, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

mohd hakem, 1-night trip
Verified Expedia guest review