All hotels in Genting Highlands, Malaysia
1 room, 2 adults
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Genting Grand, Genting Highlands

5 stars
Genting Highlands ResortGenting HighlandsPahang69000Malaysia, 800-491-6126
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Excellent4.2 / 5
  • We impressed initially when we cheched in and went to massage room for relaxation however…Nov 22, 2015
  • we really enjoyed.Oct 2, 2015
33See all 33 Hotels.com reviews
From 162 reviewsTripAdvisor Traveller Rating

Genting Grand, Genting Highlands

Hotel Info: 866-539-8117

from $158
  • Grand Premier

At a glance

Key facts

Hotel size

  • This hotel has 745 rooms

Arriving/leaving

  • Check-in time 3 PM-5 PM
  • Check-out time is noon
The Genting Highlands Theme Park will be closed for renovation until further notice. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Genting Grand Genting Highlands
  • Genting Grand Hotel
  • Genting Grand Hotel Genting Highlands
  • Maxims Genting Hotel Genting Highlands

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 500 per stay

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • 24-hour room service
Things to do
  • Casino
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Freshen up
  • Shared bathroom with sink in room
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the full-service M Spa. Services include massages, facials, body wraps, and body treatments.

Genting Grand, Genting Highlands’s small print

Also known as

  • Genting Grand Genting Highlands
  • Genting Grand Hotel
  • Genting Grand Hotel Genting Highlands
  • Maxims Genting Hotel Genting Highlands

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 500 per stay

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 33 reviews

Genting Grand, Genting Highlands
Excellent4.0 / 5
7/10
Room is bigger as compared to First World. Was grateful to be given earlier check in for 1 room. The other room was given to us around 6pm+ after checking with them 2 or 3 times. In the end 4 Adults cramp on a bed for that few hrs nap as we rch genting vry early.
1 night trip with friends
Genting Grand, Genting Highlands
Excellent4.0 / 5
Check-in time delayed.
Comfortable stay, friendly staff however the check-in is usual very late. By right is 3pm, yet around 4+ after I enquired with them they are only able to provide me 1 of the room. (Booked a connecting room) Around 5pm after I made a call to reception then they confirmed the room is ready. Appreciated they sent a staff to pass us the key as we are exhausted.
2 night family trip
Genting Grand, Genting Highlands
Good3.0 / 5
Okay
Check-in service is good. Room was disappointing. Photos are deceiving as room is quite small. Bathroom was good size and clean. Stench from toilet (I note another review mentioned same thing). Otherwise staff were helpful, but some not well-informed and not trained properly.... we got mixed answers. Since Hotel seems to be busy always due to Casino etc., that extra service is missing for non-gamblers.
4 night romance trip
Genting Grand, Genting Highlands
Outstanding5.0 / 5
Kids-friendly
Fantastic room and famil-friendly
1 night family trip
Genting Grand, Genting Highlands
Good3.0 / 5
Good location
Only hotel in Genting to have wifi. Rm is just normal. Toilet is very big. It's better then the other hotel in genting
2 night family trip

See all reviews

Genting Grand, Genting Highlands

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