Guests
All properties in Genting Highlands, Pahang, Malaysia

Resorts World Genting - First World Hotel

Genting Highlands hotel with 2 restaurants, connected to the convention center

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  • Resorts World Genting - First World Hotel
  • Resorts World Genting - First World Hotel
  • World Club Room - Bathroom
  • Superior deluxe - Bathroom
  • Resorts World Genting - First World Hotel
Resorts World Genting - First World Hotel. Image 1 of 81
1 / 81Resorts World Genting - First World Hotel
Genting Highlands Resort, Genting Highlands, 69000, Pahang, Malaysia
6.4.Good.
  • Location is the only advantage but otherwise don't book here , I book in the newest tower…

    Feb 19, 2020

  • Value hotel but don't pay more than $25 USD for this type of room.

    Feb 2, 2020

See all 818 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Convenient
Walkable
Safe
  • Parking available
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 6083 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Cable TV service

What’s around

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 38 min walk
  • Genting Highlands Premium Outlets - 5.3 mi / 8.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior deluxe
  • World Club Room
  • Deluxe Room
  • Y5 Deluxe Room
  • Y5 Triple Room
  • Standard Room
  • Triple Room

Location

Genting Highlands Resort, Genting Highlands, 69000, Pahang, Malaysia
  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk

What’s around

Landmarks

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 38 min walk
  • Genting Highlands Premium Outlets - 5.3 mi / 8.6 km
  • Genting Strawberry Leisure Farm - 6.4 mi / 10.3 km
  • Genting Skyway - 7.4 mi / 12 km
  • Happy Bee Farm & Insect World - 7.5 mi / 12 km
  • World of Phalanopsis Orchid Farm - 17.7 mi / 28.5 km
  • Berjaya Hills Botanical Garden - 24.8 mi / 39.8 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 98 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Batang Kali Station - 39 min drive
  • Rasa Station - 43 min drive
  • Kuala Lumpur Gombak Station - 48 min drive

At a glance

Hotel size

  • This hotel has 6,083 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Onsite self parking (MYR 18 per day)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Refrigerator in a common area

Things to do

  • Fitness facilities
  • Spa treatment room(s)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

More

  • Daily housekeeping

Special features

Dining

The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 35.00 for adults and MYR 17.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability)

ParkingPay at property

  • Self parking costs MYR 18 per day

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash.

This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

Also known as

  • First Hotel World
  • Resorts World Genting First World Genting Highlands
  • Resorts World Genting First World
  • Resorts World Genting - First World Hotel Hotel
  • Resorts World Genting - First World Hotel Genting Highlands
  • First World Genting Highlands
  • First World Hotel
  • First World Hotel Genting Highlands
  • Hotel First World
  • World First Hotel
  • 1st World Hotel
  • Resorts World Genting First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel

*See fees and policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 18 per day.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include The Olive (3-min walk), Munakata Ramen (3-min walk), and Coffee Terrace (4-min walk).
  • Maintain your daily exercise routine at the gym.
6.4.Good.
  • 10.0.Exceptional

    Hope next time can arrange our room according to our request

    ShuHua, 2 night romance trip, Jan 26, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Just a basic hotel provides the required necessity for a short one night stay.

    Kong, 1 night family trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Vacation

    Self check in was horrible, no instructions provided when asked for help. Room had funky smell.

    1 night family trip, Oct 11, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Just OK. Since this is connected to a mall, it seems that anyone can easily just go up and down the hotel without security.

    4 night family trip, Jul 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    Check-in at 3pm was disaster. There are too many people but no ques, too many people gathered in front of check-in machines. Better to avoid check-in at 3pm. Room condition was ok, it is exactly worth the cheap price.

    1 night romance trip, Jul 2, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    So the biggest hotel in the world. Not enough staff, not enough caring, nothing good to say about it. On our honeymoon and got given 2 single beds even though we booked a queen. No water or amenities in the room. Run down room, long waits for elevators, huge lines at front desk, no help on the phone. Stayed 2 nights and spent so much time just waiting to sort put problems or get anywhere. They want your money but don’t care. Don’t stay here. Never been so glad to leave a property. Oh and the beds are awful too :(

    2 night romance trip, Jun 23, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    nice and clean and i loved the view love 💕 it so much

    1 night family trip, Jun 22, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Check in is horrible

    The check in takes too long. Long waiting hours If you use the normal check in, there is an additional charge. When use the auto check in, the procedure is tedious & also require assistance & furthermore additional charges when requesting same floors & others. Hence, for a family which requires 2 adjoining rooms is impossible. Hotel.com should also inform that there are additional charges incurred , beside the normal tourist tax. The room is spartan and requires a major over haul. Rooms are not suitable for family orientated group. However, for check out , it takes only 1-2 minutes thru the machine & seamless

    Kern, 2 night family trip, Jun 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel is clean and nice. very convenient for shopping and foods. got huge indoor theme park.

    1 night family trip, Jun 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Property was Nice. A very busy place and needs more attention to guest requirements and check in formalities.

    KP, 2 night family trip, Apr 21, 2019

    Verified Expedia guest review

See all 818 reviews