The Tudor Arms Cleveland - a DoubleTree by Hilton, Cleveland

The hotel was great but there was never enough staff at the desk for the volume of people coming in and out. Also it's not walkable to anything. The building is beautiful.

I think I would have liked this better if we had not gotten the handicapped access room with an automatic door that cannot be pulled open from the inside of the room (have to press the button pretty hard on the wall to get the door to open). If you are not prepared to catch the door as it's opening before it slams the wall with a bounce then it creates a bit of noise. We got a phone call from the front desk asking us to keep it down due to a neighboring room complaint about the noise coming from this room. We came back late from a show at Playhouse Square and just came into the room to get ready for bed. No great noise...not intentionally. Staff had brought up an extra cot for our use (but that delivery also caused some noise and yes, another slam of the handicapped access door against the wall when opening). Staff seems fairly nice. Hotel historic. Self-parking was a nightmare tonight since that lot is very tight and a generally poor design. Recommend valet if you are going to be returning to the hotel late at night. Location super convenient.

Stayed for a visit to the Cleveland Clinic. The hotel was lovely. Across the street from the Taussig Cancer Center. Very good valet service with in/out priviliges. Warm cookies and lemonade available at check in. Nice bed and bathroom. ATM machine was broken. Did not go to the restaurant.

The staff was very hospitable and friendly. While some reviews said they had problems with parking to check-in, there was a pull-in area to check-in and then use valet or self-park. Room was exceptionally clean with modern decor.