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Hotel El Crater

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Exterior
Standard Suite, Ground Floor | Premium bedding, down duvets, desk, blackout curtains
Standard Suite, Ground Floor | Living room | LCD TV, DVD player
Premium bedding, down duvets, desk, blackout curtains
Premium bedding, down duvets, desk, blackout curtains

Overview of Hotel El Crater

Hotel El Crater

3.5 star property
Mountain hotel in San Antonio de Pichincha with spa and restaurant

8.8/10 Fabulous

77 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
  • Bathtub
Map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha

Room options

About this area

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 60 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Fiambre's Restaurant - 5 min drive
  • Pizzeria El Hornero - 6 min drive
  • El Cabuyo - 6 min drive
  • Stav - 6 min drive
  • Billares Joana - 6 min drive

About this property

Hotel El Crater

Hotel El Crater offers an airport shuttle (available 24 hours) for USD 35 per vehicle one-way. You can visit the spa to indulge in massages, facials or aromatherapy, and El Crater serves breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge, a sauna and a steam room. Fellow travellers like the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Garden
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry
  • Local maps

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

El Crater – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Cash deposit: USD 50 per night for guests under 21 years old

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Service fee: 10 per cent

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel El Crater Quito
Hotel El Crater
El Crater Quito
El Crater
Hotel El Crater Hotel
Hotel El Crater San Antonio de Pichincha
Hotel El Crater Hotel San Antonio de Pichincha

Frequently asked questions

Does Hotel El Crater offer free cancellation for a full refund?
Yes, Hotel El Crater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel El Crater?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Hotel El Crater on 24 February 2023 start from €104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel El Crater?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel El Crater?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel El Crater?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel El Crater?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle one-way.
What are the check-in and check-out times at Hotel El Crater?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Hotel El Crater and nearby?
Have fun with nearby activities such as cycling and hiking. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Hotel El Crater also has a garden.
Are there restaurants at or near Hotel El Crater?
Yes, there's an on-site restaurant, El Crater. Nearby restaurants include 'OKO'A RESTAURANTE (2.8 mi), Fiambre's Restaurant (3 mi) and La cabaña de Yoly (3.5 mi).
Does Hotel El Crater have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel El Crater like?
Hotel El Crater is located a short 1-minute walk from Pululahua Geobotanical Reserve.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heaven on earth.
Best experience ever had. Heaven on earth, bassically is like living on the clouds.
Nicolas, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing place ❤️
Patricia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

El Crater is a hidden gem that is absolutely outstanding. I stayed for almost a week to write and meditate and it was perfect. The property is gorgeous with mid-century modern architecture, furnishing, and art. The restaurant is delicious with organic food and lovely staff and the spa is honestly world-class in the most beautiful space surrounded by nature. And the views! This a power spot on top of an ancient volcano crater with views toward the most sacred mountains in indigenous Ecuadorian culture. I can't recommend it highly enough and would gladly return if given the chance.
J., 4-night trip
Verified Expedia guest review

10/10 Exceptional

This is an incredible hotel. Only twelve rooms, so it's boutique for sure, and you get personalized service as a result. Maybe the best view I've had at a hotel - huge windows overlooking a gorgeous valley (an extinct volcanic crater you can hike into) on one side, more huge windows overlooking the city and mountains on the other. The rooms are spacious, comfortable, and super clean. On the top floor, I had awesome skylight windows, adding even more allure to the stay. Everything worked well, and I had no problems whatsoever. There's an excellent restaurant on the property and a great spa, too. But more important than the amenities are the people - the staff were all wonderful: helpful, professional, patient with my broken Spanish. It is more than worth the price. If you go, make sure to follow the little path behind the restaurant - it's only maybe a 50 meter walk and brings you to a point on the crater rim that has an even better view of the crater at sunset.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Mitad del Mundo
Very nice and convenient location.
Charlotte, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The view from the Hotel is unbeatable, arrived late in the am driving from Quito Airport, had to wake the Hotel Staff at 2 am, but no one could have been any nicer with the accommodations. The Hotel was very clean and the grounds were meticulously cared for. Differently, if you are in the area you must stay here. We only had a chance to stay one night because we were driving to Termas Papallacta and site seeing along the way. Almost forgot the breakfast was fabulous, enjoy our short stay very must don't hesitate to rent a car and see the country.
William&Pae, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Service was amazing. Santiago welcomed us with the greatest smile and was attentive at all times. Room was clean and spacious... everything was fantastic beyond words.
Lizbeth, 1-night trip with friends
Verified CheapTickets guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review