Galaxy Hotel

Photo gallery for Galaxy Hotel

Primary image
Sun-loungers, beach umbrellas, beach towels
5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Water park
Water park

Overview of Galaxy Hotel

Galaxy Hotel

5.0 star property
Upmarket beach hotel with free water park, near Cotai Strip

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is €118
Price available on 04/11/2022
Map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai
Main amenities
  • Daily housekeeping
  • 20 restaurants and 4 poolside bars
  • 5 bars/lounges
  • 5 outdoor pools and lazy river
  • Free water park
  • Nightclub
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free ferry terminal shuttle
For families
  • Children stay free
  • Children's pool
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Choose dates to view prices

About this area

Getting around

  • Macau (MFM-Macau Intl.) - 5 min drive
  • Zhuhai (ZUH-Jinwan) - 46 min drive
  • Hong Kong International Airport (HKG) - 61 min drive
  • Free airport shuttle
  • Free local area shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free casino shuttle

About this property

Galaxy Hotel

5-star luxury hotel in a shopping district
Take advantage of a free round-trip airport shuttle, free water park access and a nightclub at Galaxy Hotel. With sunloungers, beach umbrellas and beach towels, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the steam room or hot tub, and indulge in a massage. Be sure to enjoy a meal at any of the 20 on-site restaurants. In addition to 4 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 5 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Free self-parking
  • Buffet breakfast (surcharge), a free area shuttle and limo/town car service
  • An area shuttle, concierge services and luggage storage
  • Guest reviews say great things the family-friendly amenities, breakfast and proximity to shopping
Room features
All 1449 rooms boast comforts, such as 24-hour room service and air conditioning, as well as perks, such as free minibar items and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate baths/showers
  • HDTVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 1449 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 9:00 AM to 11:00 PM
  • Free ferry terminal shuttle

Off-site

  • Free area shuttle
  • Free shopping centre shuttle
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 20 restaurants
  • 5 bars/lounges
  • 4 poolside bars
  • 2 coffee shops
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free water park access
  • Children's pool
  • Lazy river
  • Free local shuttle

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 5 outdoor pools
  • Free water park
  • Shopping centre on site
  • Lazy river
  • Nightclub
  • Hot tub
  • Steam room
  • Water slide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Terrazza – This restaurant only serves dinner.
Gosto – This restaurant serves lunch and dinner. Open daily.
CHA BEI – On-site restaurant. Open daily.
Pak Loh – This restaurant serves lunch and dinner. Open daily.
Laurel – This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 217.8 per person (approximately)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from August 8 2022 to August 14 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MOP 388.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from August 15 to November 15
  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property accepts credit cards and cash.

Also known as

Galaxy Macau Hotel Cotai
Galaxy Macau Hotel
Galaxy Macau Cotai
Galaxy Hotel Hotel
Galaxy Cotai
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Frequently asked questions

Does Galaxy Hotel offer free cancellation for a full refund?
Yes, Galaxy Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Galaxy Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Galaxy Hotel?
Yes, there are 5 outdoor pools and a children's pool. The swimming pool will be unavailable from August 8 2022 to August 14 2022 (dates subject to change).
Are pets allowed at Galaxy Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Galaxy Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Galaxy Hotel?
Yes, a free airport shuttle is available from 9:00 AM to 11:00 PM at scheduled times.
What are the check-in and check-out times at Galaxy Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Galaxy Hotel?
No, this hotel doesn't have a casino, but Venetian Macao Casino (6-min walk) and Cotai Strip (8-min walk) are both nearby.
What is there to do at Galaxy Hotel and nearby?
Galaxy Hotel has 4 poolside bars, 5 bars and a nightclub, as well as a steam room, a hot tub and a garden.
Are there restaurants at or near Galaxy Hotel?
Yes, there are 20 on-site restaurants. Nearby restaurants include Tai Lei Loi Kei (5-min walk), Portugalia (5-min walk) and O.T.T. Old Taipa Tavern (5-min walk).
What's the area around Galaxy Hotel like?
Galaxy Hotel is a short 5-minute drive from Macau (MFM-Macau Intl.) and 6 minutes' walk from Venetian Macao Casino.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Just feeling wonderful
Superb hospitality with many friendly and efficient customer service
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ka Keung, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We were disappointed that they couldn’t give us twin beds
Lynn Oi Ling, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hui Ling, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice hotel.. staff very helpful and service very good..stayed here before..service was good before
Ricky, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 1-night family trip
Verified Hotels.com guest review