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Galaxy Hotel, Cotai

5-star5 stars
Estrada da Baia de Nossa SenhoraDa Esperanca, CotaiMacau SAR

5-star beachfront hotel with free water park, near Cotai Strip
  • Free WiFi and free parking
Superb9.2
WiFi
Good internet service
Amenities
Great amenities
Pool
Great pool
Room
Great room
2346See all 2,346 Hotels.com reviews
From 2,774 reviewsTripAdvisor Traveller Rating

Galaxy Hotel, Cotai

from $133
  • Galaxy King – City View
  • Galaxy Suite
  • Galaxy Twin – City View
  • Galaxy King - Resort View
  • Galaxy Twin - Resort View
  • Galaxy King – City View (with Theatre Show Tickets for 2)
  • Galaxy King - Resort View (with Theatre Show Tickets for 2)
  • Galaxy Twin - Resort View (with Theatre Show Tickets for 2)
  • Galaxy Twin – City View (with Theatre Show Tickets for 2)
  • Galaxy Suite (with Theatre Show Tickets for 2)
  • Premier Suite
  • Royal Suite

About Galaxy Hotel, Cotai

Sprawling hotel with casino and pool, part of resort complex

Along the resort strip

Galaxy Hotel is situated amid a cluster of popular resorts in Kowloon’s Cotai City. You’ll be 15 minutes by taxi from Macau International Airport, and a 10-minute drive from Taipa Ferry Terminal, where you can board a water jet to Hong Kong.

World Heritage Site

A 15-minute taxi ride will bring you to Macau's Historic Centre, a UNESCO Heritage Site with attractions like 15th-century Taoist A-Ma Temple. Nearby, you’ll find fresh almond cookies and other local treats along the walkways of traditional Taipa Village, a 15-minute stroll.

Tropical pool deck

The complex has multiple places to drink and dine, plus you'll have access to the hotel's water park which includes a wave pool, lazy river, and a waterslide. What's more, you can visit the hotel's casino, or burn off some calories at the fitness center, or by doing some laps in the tree-lined outdoor swimming pool, fringed by beach umbrellas and a deck with 3 huge hot tubs.

Free WiFi, city views

Guestrooms are tastefully furnished with Asian platform beds and smooth wood floors, plus colorful rugs and artwork. You'll find free WiFi and minibars in all 1,500 guestrooms, plus oversized windows with soaring views of the water complex or the burgeoning city.

At a glance

Key facts

Hotel size

  • This hotel has 1,449 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

  • Free ferry terminal shuttle

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free casino shuttle

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • 20 restaurants
  • 5 bars/lounges
  • 4 poolside bars
  • 20 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Water park
  • Number of outdoor pools - 5
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Playground on site
  • Casino
  • Nightclub
  • Free water park access
  • Beach umbrellas
  • Children's pool
  • Health club
  • Steam room
  • Beach towels
  • Waterslide
  • Free use of nearby fitness center
  • Sauna
  • Lazy river
  • Pool cabanas (surcharge)
  • Swim-up bar
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Terrazza - This restaurant serves dinner only. Open select days.

Gosto - This restaurant serves lunch and dinner.

Myung Ga - This restaurant serves lunch and dinner.

Pak Loh - This restaurant serves lunch and dinner.

Laurel - This restaurant serves lunch and dinner.

Galaxy Hotel, Cotai’s small print

Also known as

  • Galaxy Hotel
  • Galaxy Hotel Macau
  • Galaxy Macau
  • Macau Galaxy
  • Galaxy Hotel Cotai
  • Galaxy Cotai

Policies

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Valet parking costs MOP 300 per night

Rollaway beds are available for MOP 446.2 per night

Buffet breakfast is offered for an extra charge of MOP 163 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Galaxy Hotel, Cotai

Landmarks

  • Cotai Strip - 8 min walk
  • Macau Olympic Complex - 10 min walk
  • Cotai Arena - 8 min walk
  • Our Lady of Carmel Church - 12 min walk
  • Taipa Houses-Museum - 12 min walk
  • Museum of Taipa and Coloane History - 13 min walk
  • Mandarin's House - 13 min walk
  • Carmel Garden - 15 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 9 min drive
  • Free self parking
  • Valet parking (surcharge)
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Recent reviews

Superb 9.2 From 2,346 reviews

Galaxy Hotel, Cotai
Exceptional10.0
Excellent
Excellent experience. Great location and this hotel provides shuttle services to all locations we need to visit in Marco. They have the best swimming pool in Marco.
A Traveler, us2 night trip
Galaxy Hotel, Cotai
Poor2.0
Inept check in staff and reservations dept
After flying 15 hours from lax to Hong Kong, then taking a 1 hour ferry to Macau I was told my reservation was for a different night. The lady at the desk refused to budge on this, and did not offer any solutuions. I ended up having to pay for an international cell phone use to call and clarify my reservation had been made for the right day. Over an hour later they admitted a mistake had been made between hotels.com and themselves. I was exhausted and frustrated by the time I got to my room. Additionally all water areas were closed which was part of the reason I booked this hotel. To aplologize the manager offered me a room upgrade on my next visit. This is completely useless to me as it would require another 15 hour flights get from Los Angeles. Otherwise the property itself was beautiful
Shannon, us2 night trip
Galaxy Hotel, Cotai
Exceptional10.0
Great place to stay in Macau.
CRISTINA, us4 night trip with friends
Galaxy Hotel, Cotai
Poor2.0
Very bad services
The staff so rude
Hong, us1 night trip with friends
Galaxy Hotel, Cotai
Good6.0
no adequate compensation for theirClosed waterpark
When I was checking-in the reception attendant didn't even bother to tell me that their waterpark resort(which is the main feature of the hotel) was closed until I asked about it. I was hoping they could have atleast given us a discount or a free breakfast to compensate, but all they could give was a late checkout... I regret that I did not cancel my stay there.
Gerald, us2 night romance trip

See all reviews

Galaxy Hotel, Cotai

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