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The Tourist City & River Hotel Lucerne

Photo gallery for The Tourist City & River Hotel Lucerne

In-room safe, desk, iron/ironing board, free cots/infant beds
Balcony
Balcony
LCD TV
LCD TV

Overview of The Tourist City & River Hotel Lucerne

The Tourist City & River Hotel Lucerne

2.0 star property
Old Town Lucerne hotel on river

8.2/10 Very good

223 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Laundry facilities
The price is $168
Price available on 27/11/2022
Map
St.-karli-quai 12, Lucerne, LU, 6004

Room options

About this area

What's nearby

  • In Old Town Lucerne
  • Burgenstock - 35 min drive

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 13 min walk
  • Lucerne Station - 13 min walk
  • Luzern Sgv Station - 20 min walk

Restaurants

  • Geissmatt - 4 min walk
  • Madeleine - 4 min walk
  • Mill’Feuille - 5 min walk
  • Metzgerhalle - 5 min walk
  • GourmIndia - 6 min walk

About this property

The Tourist City & River Hotel Lucerne

Located near a train station, The Tourist City & River Hotel Lucerne is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails. Fellow travellers like the helpful staff and location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 7:00 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 7:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CHF 16 per night; includes in/out privileges)
  • On-site parking is limited
  • Off-site parking within 328 ft (CHF 16 per night)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Boat tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Parking

  • Self-parking costs CHF 16 per night with in/out privileges
  • Parking is available nearby and costs CHF 16 per night (328 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts major credit cards. Cash is not accepted.

Also known as

Hotel Tourist
THE TOURIST CITY & RIVER HOTEL LUCERNE Hotel
Tourist Hotel Lucerne
Tourist Lucerne
THE TOURIST CITY & RIVER HOTEL LUCERNE Lucerne
THE TOURIST CITY & RIVER HOTEL LUCERNE Hotel Lucerne

Frequently asked questions

Does The Tourist City & River Hotel Lucerne offer free cancellation for a full refund?
Yes, The Tourist City & River Hotel Lucerne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Tourist City & River Hotel Lucerne?
As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at The Tourist City & River Hotel Lucerne on 27 Nov 2022 start from $168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Tourist City & River Hotel Lucerne?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at The Tourist City & River Hotel Lucerne?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Tourist City & River Hotel Lucerne?
Yes. Self-parking costs CHF 16 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Tourist City & River Hotel Lucerne?
You can check in from 3 PM - 7:00 PM. Check-out time is 11 AM. Express check-in is available.
Is there an on-site casino at The Tourist City & River Hotel Lucerne?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (18-min walk) is nearby.
What is there to do at The Tourist City & River Hotel Lucerne and nearby?
Have fun with nearby activities such as boat tours and hiking.
Are there restaurants at or near The Tourist City & River Hotel Lucerne?
Yes. Nearby restaurants include Geissmatt (4-min walk), Madeleine (4-min walk) and Mill’Feuille (5-min walk).
What's the area around The Tourist City & River Hotel Lucerne like?
The Tourist City & River Hotel Lucerne is located by the river in Old Town Lucerne, a short 9-minute walk from Chapel Bridge and 14 minutes' walk from KKL Lucerne. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Excellent option for families.
Paul, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is very nice, located right off the river in Lucerne, in turnoff town, very close to the city wall and watch towers. About 15 mins walk from the train station and ferry terminal, there is a bus 9 that stops closeby. The rooms are very clean and our family room of 4 has three beds located in sort of three different rooms. Breakfast was included and nice. Staff are friendly and happy to explain directions etc. Highly recommended.
Xiaofei, 2-night family trip
Verified Expedia guest review

8/10 Very good

Great location right on the river’s edge.
Martha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property is the best value in Luzern! A great place with an amazing view, clean rooms and breakfast included for a great price. The room was clean, sleek and spacious with a great view of the river from our balcony. The bedding was very comfortable and the shower was hot with great water pressure. The staff was amazingly friendly and the room included a continental breakfast each morning. The hotel is walking distance to everything and located on the river side of the town, which we find more scenic and quaint than the lakeside. Being a smaller boutique hotel, it was more peaceful than the larger hotels with no noise from other guests. There was no AC but we had a great breeze at night from the river so our room stayed at a comfortable temperature. Overall, it was a great stay and we would highly recommend.
John, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Rooms were very small for 3 people
Brian, 2-night family trip
Verified Orbitz guest review

8/10 Very good

An, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great receptionist and very nice breakfast. Would have been nice to have air conditioning.
Carlene, 2-night family trip
Verified Expedia guest review

8/10 Very good

Friendly helpful receptionists.
I liked this place. It is in a great location on the riverfront a few moments from the Chapel Bridge. Plenty of bars, restaurants and shops nearby, easy to walk to everything. Our room was modest in size but had a very spacious bathroom. We used the self service laundry facilities for 10 CHF ,very useful. The breakfast was good, plenty of choice, lovely fresh fruit. And finally a thumbs up to the receptionists who were both very friendly and helpful.
Judith, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was great. Gorgeous view of the river and snow capped mountains from the room window. Love the service from the front desk. Breakfast spread was good. I highly recommend!
Nian, 1-night family trip
Verified Expedia guest review

8/10 Very good

friendly
1-night family trip
Verified Hotels.com guest review