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Austral Suites, Santiago

3.5-star3.5 stars
Francisco Antonio Encina 1781Providencia, SantiagoRegion Metropolitana7500040Chile

Comfortable apartment with balcony, near San Cristobal Hill
  • Free WiFi
Very Good8.2
Great location
Great amenities
Service could be improved
47See all 47 reviews
From 202 reviewsTripAdvisor Traveller Rating

Austral Suites, Santiago

from $65
  • Apartment, 1 Bedroom
  • Studio (Apartment)
  • Superior Apartment, 1 Bedroom, City View
  • Apartment, 2 Bedrooms, Terrace, Mountain View

At a glance

Key facts

Hotel size

  • This hotel has 22 rooms


  • Check-in time 3 PM-11:30 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)

  • Pets stay free


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 2008
  • Elevator/lift
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Housekeeping - weekdays only
  • In-room safe

Austral Suites, Santiago’s small print

Also known as

  • Austral Suites
  • Austral Suites Apartment
  • Austral Suites Apartment Santiago
  • Austral Suites Santiago


Children under 12 years old are not allowed in the fitness facility without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs USD 15 per night

Rollaway beds are available for USD 30 per night

Cribs/Infant beds are available for USD 15 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Austral Suites, Santiago

Top spots nearby

Recommended by this property

  • Sernatur (3-minute walk)
  • Mall Panoramico (6-minute walk)
  • Costanera Center (12-minute walk)
  • Santiago Metropolitan Park (14-minute walk)
  • San Cristobal Hill (15-minute walk)

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive
  • Santiago Central Station - 17 min drive
  • Pedro de Valdivia Station - 5 min walk
  • Manuel Montt Station - 9 min walk
  • Los Leones Station - 12 min walk
  • Self parking (surcharge)
  • Limited parking

Recent reviews

Very Good 8.2 From 47 reviews

Austral Suites, Santiago
Very Good8.0
Great location, nice size rooms
I was traveling with my boyfriend and 4 other members of his family. We had 3 rooms and we only stayed at Austral Suites for one night. It was hard to find the building itself because I thought it was a hotel and was confused when I didn't see any signage. Turns out they were condos and we had to enter just a regular building (it would be helpful in the future to be provided with a picture of what the front looks like, so you know what you're looking). There's absolutely no option for early check-in because the people at the desk don't even get the paperwork until 3pm. But the front desk was kind enough to keep our bags while we ventured out. The room itself was very spacious - it had a kitchen area, living room and a bedroom and bath. The location was perfect (and that's why we booked this). We had family who lived in the area and they recommended we stay at this location because it's walking distance to the park (where the cable cars are) and several restaurants.
Brittany, usFamily trip
Austral Suites, Santiago
Stylish, comfortable hotel.
This was a very stylish apartment hotel with a kitchen, small living room, and small bedroom. The walls are covered in a nice bamboo veneer, one wall is entirely made of glass windows that open onto a nice little balcony that faces an interesting building. The building is also very clean and is in a great neighborhood in Providencia, near cafes, bars, restaurants, and about a block from the nearest subway station. I would stay here again.
Alan, usBusiness trip
Austral Suites, Santiago
Great room and BAD, CONFUSING service
Excellent room in a great neighborhood. But it's not a hotel. It's an apart-hotel without anyone from Austral Suites in the reception. That means you don't get any service, let alone information about check-out, payment, etc. We arrived at 1pm and they said that not until 3pm would the room be available. We HATED the fact that Austral Suites is nowhere in the door, in the sign, and that the doorman for the building cannot answer anything related to Austral Suites.
A Traveler, usRomance trip
Austral Suites, Santiago
The staff didn't speak much English, but the overall stay was amazing. The hotel is in a great area not far from the Bellavista area. I would stay here again.
Gregory, us2 night trip with friends
Austral Suites, Santiago
Wonderful location
IVONNE, us1 night family trip

See all reviews

Austral Suites, Santiago

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