Novotel Spa Rennes Centre Gare, Rennes

Several Problems. First Big Problem of Hotels.com Based on the Photo of Junior Suite at Hotels.com, Junior Suite should have a bath tub. But no Junior Suite has a bath tub. I reserved a Junior Suite because I need a bath tub after trip every day, even though Junior suite was more expensive than other hotels and other rooms. This is obviously a fault of Hotels.com but Hotels.com did not respond to my complaint whenever I sent emails. They just said "please wait 72 hours bla bla bla" and in the end I checked out without any treatment from Hotels.com. Next several problems of Novotel. They hardly replace everyday-products and don't take care of trash, and it turns out that they don't vacuum every day. The room service quality is as bad as US 3 star hotels. I asked to change the room but people there did not pay attention. Basically, overall my experience at Novotel was not good at all because of the fault of Hotels.com and Novotel.

Really good hotel, not far aaway from the train station. Staff professional. Hotel really nice. a minor point for the Iron Table that is not so good !

I chose this hotel not only because I stayed there before and like the place but also because it is very close to the TGV station So if you have an early train to Paris, you are 5min walking distance while still being minutes to downtown Rennes, shops and restaurants

Took 6:09 tgv back to cdg. I am ashamed of US transportation when I see how other countries offer convenience. Cleanliness, in trains, airports.

Nice hotel, nice people, close to monuments and shops. i would stay there again.