Casa Mara Cartagena

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Overview of Casa Mara Cartagena

Casa Mara Cartagena

3.0 star property
3-star hotel with outdoor pool, near Cartagena de Indias Convention Center

7.4/10 Good

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • 24/7 front desk
  • Laundry facilities
Map
Barrio Getsemani Calle Del Espiritu, Santo 29-139, Cartagena, Bolivar, 0013
Main amenities
  • 10 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Sauna
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Cartagena Walled City
  • Cartagena de Indias Convention Center - 7 min walk
  • Clock Tower - 10 min walk
  • Las Bovedas - 16 min walk
  • Bocagrande Beach - 24 min walk
  • Port of Cartagena - 40 min walk
  • San Pedro - 6 min drive
  • Cartagena Cathedral - 8 min drive
  • Bolivar Square - 8 min drive
  • Plaza Santo Domingo - 11 min drive
  • Marbella Beach - 11 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive
  • Airport shuttle

About this property

Casa Mara Cartagena

Casa Mara Cartagena is just 3 mi (4.9 km) from the airport and offers a shuttle. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights at this Colonial hotel include a sauna, a terrace, and a garden. Fellow travelers say great things about the pool and helpful staff.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Continental breakfast (surcharge)
  • 24-hour room service

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Sauna

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards.

Also known as

Casa Mara Hostal
Casa Mara Hostal Cartagena
Casa Mara Hostal Inn
Casa Mara Hostal Inn Cartagena
Casa Mara Inn Cartagena
Casa Mara Inn
Casa Mara Cartagena
Hostal Casamara Hotel Cartagena
Casa Mara Cartagena Hotel
Casa Mara Cartagena Cartagena
Casa Mara Cartagena Hotel Cartagena

Frequently asked questions

Overall score and ratings

7.4

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

2/10 Poor

Reservation IGNORED & attempted OVERCHARGING
Horrible experience. Sadly Casa Mara still is offering accomodation over the web that is not availbale when you arrive. (see older feedback of other - rejected - guests) THough having a confirmed booking - Casa Mara had no room available. Furthermore the lady at the reception was very rude and pretended she couldn´t speak english - though she spoke perfectly with others. Spoke very loud with me - though I stayed polite all the time and kept me waiting for 1 1/2 hours. Even worse: When the owner arrived, she "offered" me to stay in different, "private" hostal of a far lower Standard - while I should still pay the high original Casa Mara price. This is a totally inexceptable scandal. Trying to cash in from customers - on OWN mistakes. People with such a mindset don´t belong in the hospitality Business and deserve not to be supported.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super friendly
I had a lovely stay at Casa Mara, the staff were super friendly and very welcoming. My room was very clean and had hot water, cable tv, aircon and fan, it was cleaned daily. Breakfast choices were freshly prepared and served promptly. The pool is small but great though it could probably do with being cleaned a bit more often. the hotel is in a great location, easy walk to restaurants and tourist sights. I would highly recommend Casa Mara.
Maria, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great place in a great location. The staff worked hard to make sure we had a pleasant stay.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

2/10 Poor

Not good. Did not live up to things listed. Many improvements are needed.
Verified Expedia guest review

10/10 Exceptional

Well-situated and reasonably priced
This hotel is in the old part of the city, just a short walk to the city walls. It is convenient for services, and the staff is most attentive.
Verified Hotels.com guest review

8/10 Very Good

Comfortable hotel near all the hubbub.
The room was comfortable and the staff was super friendly and helpful.
Verified Expedia guest review

8/10 Very Good

recomendable
We liked Casa Mara very much. Clean and cosy. Short walk to the colonial centre. Quiet during the night and large choice of restaurants around. We would go back to Casa Mara.
Verified Expedia guest review

4/10 Fair

Bait & Switch
We booked this hotel about 10AM on a Sunday morning from Bogota (admittedly, this was last-minute). Wary of the bait & switch tactics some other reviews had mentioned, we sent an email directly to the hotel to confirm booking. Upon arrival at 8:00PM, they told us that they didn't have our booking or our email and that they could move us to one of their other (lesser) hotels down the road (for the same price, mind you!). Upon our insistence, we saw that the email was indeed there. Thier reply was that they don't check emails on Sundays. Really? Come off it. I would only stay here if you get written confirmation that they have your booking. Otherwise the place looked nice, neighbourhood is very colourful.
Verified Hotels.com guest review

4/10 Fair

casa mala
Not at all what I envisioned. If you want a bed this is it. No place to put suitcases to unpack- not even a chair. bathroom shower missing a water handle- only cold water available. open slats on room door. pool was tiny-smaller than a lap pool. what the hoopla is with this hotel is it is in close proximity to the old colonial district. i checked out after one night.
Verified Expedia guest review