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The Chateau Spa and Organic Wellness Resort, Bukit Tinggi

5 stars
Km 48 Persimpangan BertingkatLebuhraya Karak, Bukit TinggiPahang28750Malaysia, 800-491-6126
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Outstanding4.7 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Food
Delicious food
42See all 42 Hotels.com reviews
From 253 reviewsTripAdvisor Traveller Rating

The Chateau Spa and Organic Wellness Resort, Bukit Tinggi

Hotel Info: 866-539-8117

from $142
  • Deluxe Room, 1 Double or 2 Single Beds, Mountain View
  • Premier Room, 1 Double or 2 Single Beds, Mountain View
  • Suite, Garden View (Spa Suite)
  • Suite, 2 Bedrooms, Garden View
  • Suite, 3 Bedrooms, Garden View
  • Spa Suite with Outdoor Jacuzzi

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-5 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details. Check-in will be done in-room.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Area shuttle within 25 km *

  • Shopping center shuttle *

Other information

  • Resort fee included

Also known as

  • Chateau Organic Spa
  • Chateau Spa Organic Wellness Resort
  • Chateau Spa Organic Wellness Bukit Tinggi
  • Chateau Spa Organic
  • Chateau Spa Organic Bukit Tinggi
  • Chateau Spa Organic Hotel
  • Chateau Spa Organic Hotel Bukit Tinggi
  • The Chateau Spa & Organic Wellness Hotel Bentong District
  • The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
  • The Chateau Spa And Organic Wellness Resort
  • Chateau Spa Organic Wellness Resort Bukit Tinggi

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Parking height restrictions apply.

Transfers via airport shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • 5 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 2011
  • Elevator/lift
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Shared bathroom with sink in room
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

La Sante has 3 treatment rooms including rooms for couples. Services include massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, and a spa tub.

Guests under 12 years old are not allowed in the spa.

Dining

La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.

Belle Vue - This café serves brunch only. Reservations are required.

Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.

Salon Cigar Lounge - Onsite bistro.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby

The Chateau Spa and Organic Wellness Resort, Bukit Tinggi’s small print

Also known as

  • Chateau Organic Spa
  • Chateau Spa Organic Wellness Resort
  • Chateau Spa Organic Wellness Bukit Tinggi
  • Chateau Spa Organic
  • Chateau Spa Organic Bukit Tinggi
  • Chateau Spa Organic Hotel
  • Chateau Spa Organic Hotel Bukit Tinggi
  • The Chateau Spa & Organic Wellness Hotel Bentong District
  • The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
  • The Chateau Spa And Organic Wellness Resort
  • Chateau Spa Organic Wellness Resort Bukit Tinggi

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Parking height restrictions apply.

Transfers via airport shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 42 reviews

The Chateau Spa and Organic Wellness Resort, Bukit Tinggi
Outstanding5.0 / 5
Loved the spa. Enjoyed the afternoon tea experience with lovely views
1 night romance trip
The Chateau Spa and Organic Wellness Resort, Bukit Tinggi
Excellent4.0 / 5
Jaccuzi suite
Appreciate that the staff are really trying very hard to deliver the best service. Everything was good. The food was better than expected. Here are the minor hiccups that I think the hotel should improve on. We stayed in the Jaccuzi suite, but we actually didn't use the Jaccuzi at all. The hot water wasn't enough so the jaccuzi was basically filled with cold water even though we turned the knob to the hottest. I felt kind of cheated to have paid more for the Jaccuzi suite without being able to utilize it. Second hiccup, the Jaccuzi suite is on the ground floor beside the road, so there are cars constantly driving by. I was expecting a quiet suite where we can relax and enjoy the Jaccuzi under the stars, but this was not the case. Other than that, the service was great.
1 night romance trip
The Chateau Spa and Organic Wellness Resort, Bukit Tinggi
Outstanding5.0 / 5
I like the salted pool. Very good breakfast and good service. I give a thumb's up to the most helpful and friendliest Director of Operations!
1 night business trip
The Chateau Spa and Organic Wellness Resort, Bukit Tinggi
Good3.0 / 5
Overpriced, average service
With the premium that we paid, I personally think that the service was below average. We weren't told upon arrival that our room was not ready, we waited quite a while, finished our welcome-drink and we had to ask about the room status. No issue if the room is not ready, you just have to inform your guests and not keep them waiting. When we got into the room 2 hours later, the luggages weren't there. Excuse given was it was a busy day with many people checkng in and out. Coffee at the Tea House was bad, not even Starbucks standard. They need to invest in both a good coffee machine and good beans. Again, when you want to charge more, your guests will raise their standard too.
1 night romance trip
The Chateau Spa and Organic Wellness Resort, Bukit Tinggi
Outstanding5.0 / 5
7 Star luxury. Great Facility and Awesome Staff
We stayed at Chateu for one night. We were welcomed like royalty. Kindest staff I have ever seen. Great room size and amenities. Everything from towels to toiletries and even the pool was organic. Food at the restaurant was amazing. Very relaxing and welcoming environment. I would visit Malaysia again just to stay at this resort.
1 night romance trip

See all reviews

The Chateau Spa and Organic Wellness Resort, Bukit Tinggi

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