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Pillows Grand Boutique Hotel Reylof Ghent

Luxury Ghent hotel with full-service spa, connected to the convention center

  • Free WiFi
From
$181

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  • Luxury Double Room, Balcony (Grand) - Balcony
  • Luxury Double Room, Balcony (Grand) - Balcony
  • Pool
  • Luxury Double Room, Balcony (Grand) - Balcony
  • Luxury Double Room, Balcony (Grand) - Balcony
Luxury Double Room, Balcony (Grand) - Balcony. Image 1 of 82
1 / 82Luxury Double Room, Balcony (Grand) - Balcony
Hoogstraat 36, Ghent, 9000, Belgium
9.6.Exceptional.
  • Easily the nicest stay out of all the places we were in while traveling through Europe.…

    Aug 25, 2021

  • An excellent stay, top service Spa is amazing. Wifi suitable for remote meetings After a…

    Sep 1, 2020

See all 417 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Dining options
Shopping
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 156 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Heart of Ghent
  • School of Yesteryear - 2 min walk
  • St. Michael's Church - 3 min walk
  • Monastery of the Carmelite Fathers - 3 min walk
  • Design Museum Ghent - 4 min walk
  • St. Michael's Bridge - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Double Room, 1 Queen Bed
  • Luxury Room, 1 King Bed (Grand)
  • Royal Suite, 1 King Bed
  • Superior Suite, 1 King Bed
  • Presidential Suite, Multiple Bedrooms, Terrace, Garden View
  • Luxury Double Room, Balcony
  • Luxury Double Room, Balcony (Grand)
  • Junior Double Room, 1 King Bed
  • Luxury Room, 1 Bedroom, Non Smoking

What’s around

Landmarks

  • Heart of Ghent
  • School of Yesteryear - 2 min walk
  • St. Michael's Church - 3 min walk
  • Monastery of the Carmelite Fathers - 3 min walk
  • Design Museum Ghent - 4 min walk
  • St. Michael's Bridge - 4 min walk
  • Great Butchers' Hall - 5 min walk
  • St. Nicholas' Church - 6 min walk
  • Korenmarkt Square - 6 min walk
  • Old Fish Market - 6 min walk
  • Masons' Guild Hall - 6 min walk

Getting around

  • Brussels Airport (BRU) - 35.1 miles/56.5 km
  • Ghent-Dampoort Station - 25 min walk
  • Ghent (GNE-Sint-Pieters Train Station) - 6 min drive
  • Ghent-Sint-Pieters Station - 6 min drive
map
See on map
Hoogstraat 36, Ghent, 9000, Belgium

At a glance

Hotel size

  • This hotel has 156 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 38 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Sauna

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Dutch
  • English
  • French
  • German

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa Reylof has 2 treatment rooms. Services include body treatments and manicures and pedicures. The spa is equipped with a sauna.

The spa is open daily.

Dining

Lof Restaurant - Overlooking the garden, this fine-dining restaurant serves dinner only.

The Living - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

ParkingPay at property

  • Self parking costs EUR 38 per night
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit or debit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

This property has modern and historic sections. Guestrooms may be located in either section.
This property’s facilities fee includes spa facility access per 90-minute session (excludes treatments). Advance reservations are required.

Also known as

  • Grand Reylof
  • Sandton Reylof Hotel
  • Pillows Grand Hotel Reylof Ghent
  • Pillows Grand Reylof Ghent
  • Pillows Grand Reylof
  • Pillows Reylof Ghent Ghent
  • Pillows Grand Hotel Reylof
  • Hotel Reylof Sandton
  • Pillows Grand Boutique Hotel Reylof Ghent Hotel
  • Pillows Grand Boutique Hotel Reylof Ghent Ghent
  • Pillows Grand Boutique Hotel Reylof Ghent Hotel Ghent
  • Hotel Sandton Reylof
  • Sandton Grand Hotel
  • Sandton Grand Hotel Reylof
  • Sandton Grand Hotel Reylof Ghent
  • Sandton Grand Reylof
  • Sandton Grand Reylof Ghent
  • Sandton Reylof

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Pillows Grand Boutique Hotel Reylof Ghent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 38 per night. Electric vehicle charging is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, Lof Restaurant offers garden views. Nearby restaurants include Osteria Delicati (3-min walk), Allegro Moderato (4-min walk), and The Celtic Towers (4-min walk).
  • Have fun during the warmer months with activities nearby such as boat tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Pillows Grand Boutique Hotel Reylof Ghent also has a garden.
9.6.Exceptional.
  • 8.0.Very Good

    Nic hotel, undertrained staff

    1. Housekeeping forgot to change some of the towels. 2. Housekeeping did not renewe shower gel. 3. Reception staff misguided us on the time slot for breakfast. So, technically we came 10 min before the closure. The staff did us 'a favor' and lt us in. 4. Our neighbours left several bottles behind their door around 11 pm. The bottles were still there at 1 pm the following day.

    Georgy, 2 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The very best!

    Joshua, 2 night family trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing service

    I was charged for two overnight parking instead of one and the car was not charged as it was supposed to be creating stress as I was not informed until I was remitted the car, the hotel refunded for the two nights and apologised

    2 night business trip, Feb 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic

    Outstanding hotel in Ghent. Surprised to see they only have 4*. They clearly deserve 5*. It's beautiful. Service is nice. Very convenient close to the city center.

    Emmanuel, 1 night trip, Dec 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All good

    Wonderful location, wonderful staff, comfortable, clean, gorgeous.

    2 night family trip, Dec 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!

    Sherry, 2 night trip with friends, Dec 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Liked the location, the rooms, the staff and the personal touch. Liked less the noises I heard from corridor or neighbouring room during evening and night.

    2 night business trip, Nov 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Most superb!! Excellent in every way!

    4 night trip, Nov 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing! The staff, the rooms, the dining areas, the common rooms - everything was exceptional. Our brief stay in Ghent was made even better with the stay at this hotel. I wanted more time just to enjoy the living areas, the library... and the exceptional service.

    Kelly, 1 night trip, Nov 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    loved our stay here!! Staff was very friendly and helpful. Great location and just a 5 minute walk to the city center. Spa was an added bonus!!

    Kathryn, 2 night family trip, Oct 23, 2019

    Verified Hotels.com guest review

See all 417 reviews