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1 room, 2 adults
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Hotel Charlotte, Cartagena

3-star3 stars
Avenida San Martin # 7 - 126CartagenaBolivarColombia

3-star hotel with 2 restaurants, near Puerta del Reloj
  • Free buffet breakfast and free WiFi
Great location
Fantastic service
Tasty breakfast
Complaints about WiFi
44See all 44 reviews
From 110 reviewsTripAdvisor Traveller Rating

Hotel Charlotte, Cartagena

from $71
  • Standard Double Room
  • Standard Twin Room
  • Standard Queen Room
  • Standard Single Room
  • Standard Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
Working away
  • Business center
  • Meeting rooms 3
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Hotel Charlotte, Cartagena’s small print

Also known as

  • Charlotte Cartagena
  • Hoteles Charlotte
  • Hoteles Charlotte Cartagena
  • Hoteles Charlotte Hotel
  • Hoteles Charlotte Hotel Cartagena
  • Hotel Charlotte Cartagena


If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 8300 per person, per night

Optional extras

Rollaway beds are available for COP 66000 per night

Airport shuttle service is offered for an extra charge of COP 30000 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Charlotte, Cartagena


  • In Bocagrande
  • Bocagrande Beach - 4 min walk
  • Rio Cartagena Casino - 7 min walk
  • Castillo Grande Beach - 14 min walk
  • Hospital Naval de Cartagena - 21 min walk
  • Muelle Turístico - 31 min walk
  • Museo Naval del Caribe - 36 min walk
  • La Marina Park - 38 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Good 7.6 From 44 reviews

Hotel Charlotte, Cartagena
Great place
Great little hotel in the middle of the city ,,, great price and very nice rooms . Stayed in one of the larger hotels a few nights but if I ever return Thais is where I will stay
Ronald, us3 night trip
Hotel Charlotte, Cartagena
Very basic lodgings with little comfort: no elevator, no telephone in the room, no wifi (it doesn't work in the room, you have to go to the lobby), no bathrobes, small window with frosted glass, so NO view, very noisy (AC equipment from downstairs businesses right in front of our "window", and constantly running), and really no pool, it rather a large hot tub.
Peter, us4 night romance trip
Hotel Charlotte, Cartagena
Ok, not the vestido place cause Its loud and noise pollution rampant.
David, us3 night trip
Hotel Charlotte, Cartagena
Tv in Spanish no free airport shuttle
Free airport shuttle is a lie!!! TV is all Spanish
INYANG U, us2 night trip
Hotel Charlotte, Cartagena
they lie about free airport shuttle
They lie about airport shuttle. Whe we arrived in Cartanega we called them from the airport to pick us up. They refused saying it's not offered and that we should take a taxi. As soon as I started saying we're Americans and that they lied saying they offered free airport shuttle, they had their shuttle pick us up. When we arrived and stayed our completed days, same thing happened and they refused to take us to the airport saying that they only offer free airport shuttle from the airport and not round trip (I thought they said they never did offer airport shuttle ) they lie through their teeth about free airport shuttle. We ended up taking a taxi to the airport.
INYANG U, us1 night trip

See all reviews

Hotel Charlotte, Cartagena

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