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Embassy Newcastle, Sure Hotel Collection by Best Western

Photo gallery for Embassy Newcastle, Sure Hotel Collection by Best Western

Exterior
Standard Room, 1 Double Bed, Accessible, Bathtub | Desk, free WiFi, bed sheets, wheelchair access
Deluxe Room, 2 Single Beds, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access
Desk, free WiFi, bed sheets, wheelchair access
Desk, free WiFi, bed sheets, wheelchair access

Overview of Embassy Newcastle, Sure Hotel Collection by Best Western

Embassy Newcastle, Sure Hotel Collection by Best Western

2.5 star property
In the heart of Gateshead

7.8/10 Good

17 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Laundry facilities
  • 24/7 front desk
Map
Lobley Hill Road, Gateshead, England, NE11 9NA

Room options

About this area

What's nearby

  • In Team Valley
  • St. James' Park - 12 min drive
  • Quayside - 13 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 15 min drive
  • Durham (MME-Teesside Intl.) - 60 min drive
  • Blaydon Station - 7 min drive
  • Manors Station - 8 min drive
  • Dunston Station - 23 min walk

Restaurants

  • Papa John's - 16 min walk
  • Moti Mahal - 18 min walk
  • Regent - 3 min drive
  • Star Of Asia - 3 min drive
  • Stairwayz Cafe - 3 min drive

About this property

Embassy Newcastle, Sure Hotel Collection by Best Western

Enjoy your visit to Gateshead with a stay at Embassy Newcastle, Sure Hotel Collection by Best Western. Free perks include WiFi and self-parking.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Renovations and closures

This property is closed from 16 October 2021 to 30 June 2023 (dates subject to change).

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, mobile payments and cash.</p>

Also known as

Premier Inn Newcastle South Hotel Gateshead
Premier Inn Newcastle South Hotel
Premier Inn Newcastle South Gateshead
Premier Inn Newcastle South
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
Premier Inn Newcastle South
Embassy Newcastle, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is Embassy Newcastle, Sure Hotel Collection by Best Western currently open?
This property is closed from 16 October 2021 to 30 June 2023 (dates subject to change).
Does Embassy Newcastle, Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, Embassy Newcastle, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Embassy Newcastle, Sure Hotel Collection by Best Western?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Embassy Newcastle, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Embassy Newcastle, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Embassy Newcastle, Sure Hotel Collection by Best Western?
You can check in from 3:00 PM - midnight. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Embassy Newcastle, Sure Hotel Collection by Best Western?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (5-min drive) is nearby.
Are there restaurants at or near Embassy Newcastle, Sure Hotel Collection by Best Western?
Yes. Nearby restaurants include Paprika (2.6 mi).
What's the area around Embassy Newcastle, Sure Hotel Collection by Best Western like?
Embassy Newcastle, Sure Hotel Collection by Best Western puts you in Team Valley, in the heart of Gateshead. Popular attractions include Utilita Arena Newcastle, which is 7 minutes away by car.

Reviews

7.8

Good

8.6/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

2/10 Poor

Never again
Disgusting
michael, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lindsay, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good
It was okay I think you need more electricity sockets in the room
Johnny, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hassle free overnight stay
Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm. Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay. Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
robert, 1-night trip
Verified Hotels.com guest review

4/10 Fair

It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Charles Edward, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Roger, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Embassy Hotel Gateshead
Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Ralph, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay, perfect location.
Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Adequate
It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Very nice hotel. Comfortable and not too far frm newcastle city centre
Daniel, 1-night trip with friends
Verified Hotels.com guest review