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Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel

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Pool
Minibar, in-room safe, desk, iron/ironing board
Presidential Suite (2 King Beds, Top Floor) | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel

Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel

4.5 star property
4.5-star hotel with 3 restaurants, near Crane Lake Fortified Hakka Village and Hakka Culture Museum

8.8/10 Fabulous

229 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
9009 Longxiang Avenue, Longgang District, Shenzhen, Guangdong, 518172
Main amenities
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Laundry facilities
  • DVD player

Room options

About this area

What's nearby

  • In Longgang District

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 59 min drive
  • Shenzhen Pingshan Railway Station - 13 min drive
  • Pinghu Railway Station - 16 min drive
  • Shenzhen East Railway Station - 17 min drive
  • Longcheng Square Station - 11 min walk
  • Nanlian Station - 24 min walk
  • Jixiang Station - 24 min walk

Restaurants

  • Starbucks - 5 min walk
  • 美味思 - 16 min walk
  • 面包时间 - 16 min walk
  • 奈雪的茶 - 5 min drive
  • The Palace of Nectar - 5 min drive

About this property

Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel

Enjoy your visit to Shenzhen with a stay at Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel. Guests can indulge in massages, and Fortuna Restaurant, one of 3 restaurants, serves Chinese cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna. The pool and room service get good marks from fellow travellers. Public transportation is close by: Longcheng Square Station is only 11 minutes on foot.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 374 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • DVD player
  • Television
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Fortuna Restaurant – This restaurant specialises in Chinese cuisine and serves breakfast, lunch and dinner.
Cafe 2011 – This restaurant serves breakfast, lunch and dinner. Open daily.
Portofino Italian Restaur – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Sakura Japanese Teppanyak – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Towels fee: CNY 0 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 175 for adults and CNY 96 for children (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 233.3 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Shenzhen Longgang City Centre Hotel
Crowne Plaza Shenzhen Longgang City Centre
Crowne Plaza Shenzhen Longgang City Centre
Crowne Plaza Shenzhen Longgang City Centre an IHG Hotel
"Crowne Plaza Shenzhen Longgang City Centre an IHG Hotel"
Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel and nearby?
Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel has a sauna and a steam room.
Are there restaurants at or near Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include Starbucks (5-min walk), The Palace of Nectar (2.5 mi) and BAESAN奶緹音樂茶館 (2.5 mi).
What's the area around Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel like?
Crowne Plaza Shenzhen Longgang City Centre, an IHG Hotel is in Longgang District, a short 15-minute walk from Longgang Vanke Plaza.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Good experience
Hotel was clean and quiet. Breakfast was very good. Overall I can't complain about anything. Location maybe not quite so central but for my purposes it was good enough.
Antti, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and very comfortable. Buffet is one of the best in the area and good price.
1-night trip
Verified Expedia guest review

10/10 Exceptional

JIAN, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

ok stay
It was an ok stay. Service was fine and room was clean, nothing is special.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

good location, parking facility, many restaurants near the hotel in walking distance.
1-night business trip
Verified Expedia guest review

2/10 Poor

Bad deal and
Booked king size bed but vain, only twin bed room, disappointed I paid much expensive than other but cannot fulfilled what I pay for. daily rate is much higher than colleague who book from other website.
Kam Fung, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It is so unexpectedly nice with the hotel facilities, staff services and even the life guards!
1-night business trip
Verified Hotels.com guest review

8/10 Very good

What is unique is the aquarium in the middle of the lobby. I did not like the menu in breakfast buffet because it seems they remove indian food? There was no curry and no fish in the menu.
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Highly recommended Longgang Hotel
This is a well located and convenient hotel in the centre of Longgang. The hotel is clean and friendly, the food and service is good too.
S, 1-night business trip
Verified Hotels.com guest review