Hotel Okura Macau

Photo gallery for Hotel Okura Macau

Primary image
Water park
Indoor pool, outdoor pool
Superior Suite (Executive Privileges) | Minibar, in-room safe, desk, laptop workspace
Junior Suite (Executive Privileges) | Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Okura Macau

VIP Access

Hotel Okura Macau

5.0 star property
Cotai beach hotel with free water park and casino

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $204
Price available on 11/1/2022
Map
Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai
Main amenities
  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Lazy river
  • Free water park
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Health club
For families
  • Children stay free
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television

Choose dates to view prices

About this area

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive
  • Zhuhai (ZUH-Jinwan) - 54 min drive
  • Hong Kong International Airport (HKG) - 60 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle

About this property

Hotel Okura Macau

5-star luxury hotel in the entertainment district
Consider a stay at Hotel Okura Macau and take advantage of a free roundtrip airport shuttle, a casino, and free water park access. For some rest and relaxation, visit the sauna or the steam room. The onsite international cuisine restaurant, Terrace Restaurant, features pool views and brunch. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with a lazy river and a waterslide
  • Free self parking
  • Japanese breakfast (surcharge), a free area shuttle, and limo/town car service
  • An area shuttle, express check-out, and express check-in
  • Guest reviews speak highly of the proximity to public transit
Room features
All 488 rooms include comforts such as 24-hour room service and fireplaces, as well as perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • 65-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 488 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 9:00 AM to 11:00 PM
  • Free ferry terminal shuttle

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free
  • Free water park access
  • Children's pool
  • Lazy river
  • Free local shuttle

What to do

  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Free water park
  • Casino
  • Lazy river
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 65-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Terrace Restaurant - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Yamazato - Overlooking the pool and garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.
Nagomi - This lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MOP 1000 per night

Optional extras

  • Japanese breakfast is offered for an extra charge of MOP 250 for adults and MOP 250 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from August 8 2022 to August 14 2022 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for MOP 750.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from August 15 to November 15

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Also known as

Hotel Okura Macau
Macau Hotel Okura
Macau Okura
Macau Okura Hotel
Okura Hotel Macau
Okura Macau
Okura Macau Hotel
Hotel Okura Macau Cotai
Okura Macau Cotai
Hotel Okura Macau Hotel
Hotel Okura Macau Cotai
Hotel Okura Macau Hotel Cotai

Frequently asked questions

Does Hotel Okura Macau offer free cancellation for a full refund?
Yes, Hotel Okura Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Okura Macau?
As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Hotel Okura Macau on Nov 1, 2022 start from $204, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Okura Macau?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Okura Macau?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. The pool will be unavailable from August 8 2022 to August 14 2022 (dates subject to change).
Are pets allowed at Hotel Okura Macau?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Okura Macau?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Okura Macau?
Yes, a free airport shuttle is available from 9:00 AM to 11:00 PM at scheduled times.
What are the check-in and check-out times at Hotel Okura Macau?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Hotel Okura Macau?
Yes, there's a casino.
What is there to do at Hotel Okura Macau and nearby?
Hotel Okura Macau has a casino, a lazy river, and a sauna, as well as a steam room, a garden, and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Okura Macau?
Yes, Terrace Restaurant offers international cuisine and garden views. Nearby restaurants include Gosto (7-min walk), O.T.T. Old Taipa Tavern (10-min walk), and Tai Lei Loi Kei (11-min walk).
What's the area around Hotel Okura Macau like?
Hotel Okura Macau is a short 13-minute walk from Venetian Macao Casino and 12 minutes' walk from Rua do Cunha. Travelers say that the hotel is in a great location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Excellent staff service thru out my stay!
Damon Stanley, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ka Ian, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room was spacious and clean. All staff were friendly and helpful. Whoever stayed upstairs kept running around all evening which was a bit annoying.
SERGIO, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staffs are very nice and polite. The are is clean as well.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

The room was comfortable and the amenities are great. Top😎👍
MarcelMiranda, 1-night family trip
Verified Expedia guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

This property is our favorite in Macau. As an expedia Elite guest, we got upgraded to a beautiful suite room, they have a wine and cake waiting for us as we entered the room. My wife was happy with the personalized Anniversary card. Was looking forward to the waterpark at the galaxy but was disappointed to learn that its under maintenance until March.
Dens, 1-night romance trip
Verified Expedia guest review