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1 room, 2 adults
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Best Western Laos Mar Hotel & Suites, Puerto Penasco

2.5 stars2.5 stars
Paseo Balboa no. 90Puerto PenascoSON83550Mexico, 866-925-8648
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Good3.5 / 5
Room
Room needs to be improved
Location
Great location
Beach
Beautiful beach
Service
Fantastic service
268See all 268 Hotels.com reviews
From 133 reviewsTripAdvisor Traveller Rating

Best Western Laos Mar Hotel & Suites, Puerto Penasco

Hotel Info: 866-925-8648

from $87
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • One bedroom suite with kitchen
  • Desert view room
  • Standard Room, 2 Queen Beds, Non Smoking
  • Ocean view room

At a glance

Key facts

Hotel size

  • This hotel has 93 rooms

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon

In the hotel

Things to do
  • Outdoor pool
  • Spa tub
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Recent reviews

Good 3.5 /5 from 268 reviews

Best Western Laos Mar Hotel & Suites, Puerto Penasco
Good3.0 / 5
Nice hotel, Get away from the tall receptionist
SERVICE was terrible by one guy in specific. This was a tall guy in the reception that has ZERO customer service skills. He never looked at you in the eye and was rude. The skinny, kind guy was really nice compared to him. Security argued that we needed a thing on our car that was not provided to us, gave us a mean look and was rude as if it was our fault that we did not receive it. Other than that, everything was fine.
2 night family trip
Best Western Laos Mar Hotel & Suites, Puerto Penasco
Outstanding5.0 / 5
Very good.
2 night family trip
Best Western Laos Mar Hotel & Suites, Puerto Penasco
Fair2.0 / 5
Beware.
1st trip to Rocky Point to play golf. Glad we only stayed here 2 nights! I didn't expect a luxury hotel, but did expect a clean room with a comfortable bed - isn't that what we pay for?. Not so here. Poorly maintained balcony/ocean view room - sliding door hard to open, drapes did not slide easily on rod, entry door latch lock was broken and looked like someone tried to pry it open at some time. It did close and lock okay. Room was not very clean. Had to pay $1.50 USD for bag of ice, or they would fill bucket for free, though the bucket was more like a large dog's water bowl. Glasses provided in room were chipped - was glad we brought our own. Plain walls. Very uncomfortable beds - like sleeping on plywood. Never could connect to their wifi - though wifi worked just fine at neighboring hotel. No bar - it's a wine room. No restaurant/coffee shop on site - you have to go to neighboring hotel that has bar and grill. Not sure why other reviews rate this hotel so favorably. The best thing is that the ocean view is lovely and the beach access is very easy and just a few minutes' walk. So, beware if you decide to stay here. We do not recommend it and will not stay here again.
2 night romance trip
Best Western Laos Mar Hotel & Suites, Puerto Penasco
Outstanding5.0 / 5
Good security, friendly bar personnel
2 night trip
Best Western Laos Mar Hotel & Suites, Puerto Penasco
Good3.0 / 5
It is a nice hotel and walking distance to the beach. They have a very nice pool and jacuzi. But the pool is not heated.
3 night romance trip

See all reviews

Best Western Laos Mar Hotel & Suites, Puerto Penasco

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