All hotels in Punta del Este, Uruguay
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Serena Hotel, Uruguay (all)

4.5 stars
Rambla Williman Parada 24Punta del EsteMaldonado20100Uruguay, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.5 / 5
Breakfast
Tasty breakfast
Location
Great location
Beach
Beautiful beach
Wellness Area
Sufficient wellness & sports facilities
67See all 67 Hotels.com reviews
From 322 reviewsTripAdvisor Traveller Rating

Serena Hotel, Uruguay (all)

Hotel Info: 866-539-8117

from $110
  • Standard Room, 1 King Bed, City View
  • Double Room, 1 King Bed, Partial Sea View
  • Suite, 1 King Bed, Sea Facing
  • Standard Double Room, Partial Sea View

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Area shuttle within 20 km *

  • Shopping center shuttle *

  • Casino shuttle *

Other information

  • Caters to adults only

Also known as

  • Serena Hotel Punta del Este
  • Serena Punta del Este

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • All citizens of Uruguay will be charged the national value-added tax (10%) from November 15 to the day after Easter. However, business travelers from firms in Uruguay will be charged the value-added tax year round. Foreigners on a tourist visa are exempt from this tax.

Optional extras

Airport shuttle service is offered for an extra charge

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • Full-service spa
  • Sauna
  • Golfing nearby
  • Free pool cabanas
  • Pool sun loungers
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Library
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Al Mar - This beachfront restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Serena Hotel, Uruguay (all)’s small print

Also known as

  • Serena Hotel Punta del Este
  • Serena Punta del Este

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • All citizens of Uruguay will be charged the national value-added tax (10%) from November 15 to the day after Easter. However, business travelers from firms in Uruguay will be charged the value-added tax year round. Foreigners on a tourist visa are exempt from this tax.

Optional extras

Airport shuttle service is offered for an extra charge

Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 67 reviews

Serena Hotel, Uruguay (all)
Fair2.0 / 5
SPA didn't work, Kind of got cheated
I booked the hotel for the SPA, Sauna and pool, because during this time of the year, there is not much to do in the city, Punta del Este becomes a Ghost city, so the SPA makit up. But the Sauna was moldy and didnt work, and the spa was unclean, was very frustrating. The rest of the hotel was actually really good and employees were friednly yet they could not solve the problem. They almost charged me more, because they drop the money ad they could not find it, so they came to my car to ask me for more money, I gave m card, they charged me again, and after sometime they found the money in the floor. Very bad!!!
2 night romance trip
Serena Hotel, Uruguay (all)
Excellent4.0 / 5
We keep a very good memory of our stay in this hot
The setting,the view, the lay out of the hotel was wonderful. Very good for relaxation. Elegant decoration.
2 night romance trip
Serena Hotel, Uruguay (all)
Excellent4.0 / 5
Beach Sanctuary
The Serena Hotel is the perfect sanctuary for a quiet getaway. We were upgraded on arrival and given complimentary glasses of champagne at lunch. The hotel and surrounding grounds are beautifully and located right on the beach! The restaurants on site and very nice, but expensive so you might want to venture further into town if you would like a more economical option. This is a wonderful spot for a relaxing resort feel, but ten minutes drive to the heart of Punta Del Este!
1 night romance trip
Serena Hotel, Uruguay (all)
Outstanding5.0 / 5
Wonderful Gem!
This hotel is beautiful and the staff is immensely friendly! The hotel is about a 10 minute drive from the major 'city' and shopping, restaurants etc but for us we were excited to be on the beach! The room was perfect and even had nice touches like robes and chocolates. Our ocean view (paid extra) was a bit blocked by the tenting for the outdoor pool but we much appreciated the tenting when swimming in the pool and we still had a nice water and beach view from our room. The food at the restaurant was good but it was by far the most expensive meal of our entire trip. We were annoyed by the fact that our own hotel charged us a 'cubierto' fee just to sit at the table. Be aware that when you eat at the restaurant, you will be paying high prices for the convenience and the view.
1 night romance trip
Serena Hotel, Uruguay (all)
Excellent4.0 / 5
Very agreeable stay, would come again
2 night trip

See all reviews

Serena Hotel, Uruguay (all)

Is the description of this hotel not correct? Tell us