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The Luang Say Residence, Luang Prabang

4.5 stars
4-5 Ban PhonephengP.O.Box 507, Luang PrabangLaos, 800-491-6126
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Outstanding4.6 / 5
Breakfast
Tasty breakfast
Amenities
Great amenities
Service
Fantastic service
Food
Delicious food
17See all 17 Hotels.com reviews
From 510 reviewsTripAdvisor Traveller Rating

The Luang Say Residence, Luang Prabang

Hotel Info: 866-539-8117

from $278
  • Pioneer Suite
  • Explorator Suite

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Cruise terminal shuttle *

Parking

  • Free self parking (limited)

  • Free nearby parking

Offsite

  • Free area shuttle within 5 km

  • Free shopping center shuttle

Other information

  • Resort fee included

Also known as

  • Luang Say
  • Luang Say Residence
  • Luang Say Residence Hotel
  • Luang Say Residence Hotel Luang Prabang
  • Luang Say Residence Luang Prabang
  • The Luang Say Residence Hotel Luang Prabang

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 120.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 60.00 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 70.00 (from 3 to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of USD 200

Rollaway beds are available for USD 65 per stay

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 9 per person (one way)

Cruise ship terminal shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Spa services on site
  • Free bicycles on site
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built 2010
  • Designated smoking areas
  • Garden
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Belle Epoque - This restaurant overlooks the garden. Reservations are required.

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

The Luang Say Residence, Luang Prabang’s small print

Also known as

  • Luang Say
  • Luang Say Residence
  • Luang Say Residence Hotel
  • Luang Say Residence Hotel Luang Prabang
  • Luang Say Residence Luang Prabang
  • The Luang Say Residence Hotel Luang Prabang

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 120.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 60.00 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 70.00 (from 3 to 12 years old)

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of USD 200

Rollaway beds are available for USD 65 per stay

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 9 per person (one way)

Cruise ship terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 17 reviews

The Luang Say Residence, Luang Prabang
Outstanding5.0 / 5
Oasis of calm and beauty
Luang Say is located just outside the main town with its many restaurants,shops and temples. This was an advantage as there's a free shuttle and the hotel is such a quiet oasis with lovely gardens and wonderful pool, away from the bustle and noise especially as it was Chinese New Year. The manager Francis could not have been more helpful as were all the staff. Restaurant was lovely and food excellent, breakfast was complete and delicious.
3 night romance trip
The Luang Say Residence, Luang Prabang
Excellent4.0 / 5
Staff needs to be more attentive to the pool area.
Great overall. Had to keep going to bar to get drinks and bring back to pool. Many lost drink sales from several people.
4 night trip with friends
The Luang Say Residence, Luang Prabang
Outstanding5.0 / 5
Definitely a five star hotel!
This hotel is very lovely, more adult friendly than family friendly. Convenient to the town centre and tourist attractions however nothing within walking distance to anything much. The breakfast is phenomenal, delicious bread baskets, lovely fruits (although selection is slim), and delicious choices of hot breakfast items!! I tried almost all during our five day stay and all of them were superb! Staff are very friendly and hotel is well maintained and exceptionally clean!
3 night family trip

See all reviews

The Luang Say Residence, Luang Prabang

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